Implementation of the cahps surveys for merit-based incentive payment system, medicare shared savings program, and next generation ACO

Ended Awarded Last action

Contract number
75FCMC21F0046
Awardee
Awarding agency
Obligated
$15,958,526

Award facts

Contract value 99% obligated
  • $15,958,526.00 Current, with exercised options
  • $16,190,039.00 Potential, with all options
Completion date 100% complete
Current and potential, with all options
Set-aside
No set-aside
Competition
Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
Pricing
Time and Materials
Place of performance
Santa Monica, CA 90407, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Supplemental Agreement for work within scope P00014 $0
Other Administrative Action P00013 $0
Other Administrative Action P00012 $0
Other Administrative Action P00011 $0
Other Administrative Action P00010 $3,043,711
Other Administrative Action P00009 $0
Other Administrative Action P00008 $0
Exercise an Option P00007 · Implementation of the cahps acos participating in medicare initiatives and mips. $3,119,117
Other Administrative Action P00006 · Update CS, add tiktok clause. $0
Exercise an Option P00005 $3,094,045
Other Administrative Action P00004 $0
Other Administrative Action P00003 $0
Other Administrative Action P00002 $0
Other Administrative Action P00001 $0
Original award $6,701,653
Show all 15

About this award

The Centers for Medicare and Medicaid Services issued a delivery order to The Rand Corporation on June 4, 2021, with a ceiling value of $16.19 million for implementation of the Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys supporting the Merit-Based Incentive Payment System, Medicare Shared Savings Program, and Next Generation Accountable Care Organizations.

This delivery order is issued under the General Services Administration's Multiple Award Schedule (MAS). Place of performance is Santa Monica, California. The order was originally scheduled for ultimate completion on June 30, 2026, and is priced on a time-and-materials basis.

Rand Corporation engaged subcontractors including Health Services Advisory Group, Inc. for CAHPS reporting and survey implementation, Westat, Inc. for national CAHPS implementation and reporting, and Zoom Communications, Inc. for FedRAMP-certified video conferencing services.

Per Service Contract Inventory reporting, the order's government-paid labor footprint across reported fiscal years shows: FY2021 invoiced $446 thousand across 0.4 FTEs and 798 contractor hours; FY2022 invoiced $3.5 million across 6.8 FTEs and 14,157 contractor hours; FY2023 invoiced $3 million across 9.8 FTEs and 20,293 contractor hours; and FY2024 invoiced $2.7 million across 8.2 FTEs and 17,171 contractor hours. Derived government-paid hourly rates declined from $558.49 in FY2021 to $155.30 in FY2024. In FY2024, 54 percent of contractor hours were subcontracted out.

Subawards

Subcontractor Amount Awarded
Zoom Communications, Inc. IMPLEMENTATION OF THE CAHPS ACOS PARTICIPATING IN MEDICARE INITIATIVES AND MIPS. FedRAMP Business 350G Named Host Annual (46 @ $300 ea) $300
Lexisnexis Risk Solutions Inc. IMPLEMENTATION OF THE CAHPS ACOS PARTICIPATING IN MEDICARE INITIATIVES AND MIPS. Lexis Nexis Risk Solutions shall provide contact plus phone appending services. $54,286
Zoom Communications, Inc. IMPLEMENTATION OF THE CAHPS ACOS PARTICIPATING IN MEDICARE INITIATIVES AND MIPS. FedRAMP Business 350G Named Host Annual [1 each x $285.00/each]. $285
Health Services Advisory Group, Inc. IMPLEMENTATION OF THE CAHPS SURVEYS FOR MERIT-BASED INCENTIVE PAYMENT SYSTEM, MEDICARE SHARED SAVINGS PROGRAM, AND NEXT GENERATION ACO Implementation of the… $4,094,156
Westat, Inc. IMPLEMENTATION OF THE CAHPS SURVEYS FOR MERIT-BASED INCENTIVE PAYMENT SYSTEM, MEDICARE SHARED SAVINGS PROGRAM, AND NEXT GENERATION ACO Provide CAHPS reports for… $1,428,144

Quick answers

Who was awarded contract 75FCMC21F0046?

75FCMC21F0046 was awarded to The Rand Corporation by Centers for Medicare and Medicaid Services (Department of Health and Human Services) on June 4, 2021.

How much is contract 75FCMC21F0046 worth?

The government has obligated $15,958,526 on 75FCMC21F0046. Its potential value, with all options, is $16,190,039.

Is contract 75FCMC21F0046 an order under another contract?

Yes. 75FCMC21F0046 is a delivery order under GS10F0275P, a federal supply schedule, on Multiple Award Schedule (MAS).

Was contract 75FCMC21F0046 competed?

The extent of competition for 75FCMC21F0046 was full and open competition. The government received 1 offer.

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