Exhibit F_Scope of Work.docx
DOCX document 31 KB Posted
- Attached to
- WSF Travel Wait Times Assessment Project
- Solicitation number
- RFQQ 2024 0327
- Issued by
- Adams County, Asotin County, Benton County, Chelan County, Clallam County, Clark County, Columbia County, Cowlitz County, Douglas County, Ferry County, Franklin County, Garfield County, Grant County, Grays Harbor County, Island County, Jefferson County, King County, Kitsap County, Kittitas County, Klickitat County, Lewis County, Lincoln County, Mason County, Okanogan County, Pacific County, Pend Oreille County, Pierce County, San Juan County, Skagit County, Skamania County, Snohomish County, Spokane County, Stevens County, Thurston County, Wahkiakum County, Walla Walla County, Whatcom County, Whitman County, Yakima County, Asotin City, Clarkston City, Clarkston Heights-Vineland CDP, West Clarkston-Highland CDP, Benton City, Chelan City, Chelan Falls CDP, Clallam Bay CDP, Lewisville CDP, Rock Island City, Pacific Beach CDP, Whidbey Island Station CDP, Mercer Island City, Pacific City, Bainbridge Island City, Kingston CDP, Kitsap Lake CDP, Kittitas City, Klickitat CDP, Okanogan City, Anderson Island CDP, Fort Lewis CDP, Fox Island CDP, Herron Island CDP, Ketron Island CDP, North Fort Lewis CDP, Raft Island CDP, Stevenson City, Hat Island CDP, Lake Stevens City, Snohomish City, Spokane City, Spokane Valley City, Puget Island CDP, Garfield Town, Yakima City, Washington
About this file
This document is a Scope of Work for the WSF Travel Wait Times Assessment Project, a state contract opportunity issued by the Washington State Department of Transportation (WSDOT) Ferries Division (WSF). The project aims to implement a system-wide Ferry Terminal Wait Time Traveler Information System to improve service reliability, customer experience, ridership growth, and system sustainability. The selected consultant will perform market research, develop high-level requirements, and produce a Concept of Operations to be presented to the Office of Financial Management (OFM) and legislative staff by November 1, 2024. The project will focus on 16 terminals across multiple jurisdictions in Washington state, including Bainbridge Island, Bremerton, and Seattle. The consultant is expected to complete tasks related to documenting current processes, defining high-level requirements, conducting market research, and developing the Concept of Operations.
The contract work may be done virtually or on-site, with approximately 90% of the work performed remotely and 10% on-site. Any travel within King County locations of Seattle will not be billable or reimbursable. The Concept of Operations deliverable will serve as both an internal and external document, outlining the system's purpose, scope, components, architecture, functional requirements, operational environment, scenarios, roles and responsibilities, interfaces, performance metrics, support requirements, security and privacy considerations, and risk management.
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Other files
| File | Type | Posted |
|---|---|---|
| Exhibit D Contract.pdf | ||
| RFQQ 2024 0327_Vendor Q&A.pdf | ||
| Exhibit D-1 Contract Issues List.docx | DOCX document | |
| Exhibit E Client Reference Form.docx | DOCX document | |
| Exhibit G Diversity Inclusion Plan.docx | DOCX document | |
| Exhibit A-2 Bidders Profile.docx | DOCX document | |
| Exhibit C Bid Price.docx | DOCX document | |
| Exhibit A-1 Bidders Certification.docx | DOCX document | |
| Exhibit B Performance Requirements.docx | DOCX document | |
| Exhibit H Form FHWA 1273_Contract Provisions.pdf | ||
| RFQQ 2024 0327_WSF Travel Wait Times.pdf |
Show all 11
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WSF-Travel Wait Times Assessment Project Project Description The Washington State Department of Transportation (WSDOT) Ferries Division (WSF) was awarded a funding opportunity through the Advanced Transportation and Congestion Management Technologies Deployment (ATCMTD) grant to implement a system-wide Ferry Terminal Wait Time Traveler Information System. The system will advance the four goals of WSF’s 2040 Long Range Plan (LRP), which aims to improve and manage WSF’s service reliability, customer experience, ridership growth, and system sustainability and resilience. Additionally, the ferry terminal wait times will supplement existing city and highway congestion information to provide more comprehensive travel information allowing drivers to make better decisions on how and when they will get to their destination.
This project will provide automated wait time measurements letting riders know how long wait times are to make real-time travel decisions. At highly congested sailing times, some travelers would be better served by using a different mode to access the terminal - parking at the terminal and walking aboard, selecting an alternate ferry route, or even driving rather than taking the ferry. Additionally, the wait time information will provide WSF staff with vital information for making data-driven service decisions that could more effectively move people and goods. Accurate wait time measurement will allow WSF to leverage existing investments and integrate future solutions such as real-time parking availability and terminal wait time prediction to improve the customer experience and make travel more seamless between the WSF system and other parts of the regional transportation network including pedestrian, bike, and transit modes. WSF hopes the technology that is chosen will provide the additional benefits of vehicle occupancy detection, identification of vehicle line cutting incidents, and vehicle counts at each terminal by destination.
WSF’s initial concept of operation includes a combination of loop detectors, license plate recognition cameras, and Light Detection and Ranging (LIDAR). WSF will perform market research and peer studies to evaluate if there are newer technologies that should be considered that may add value to the customer experience. Of particular interest are technologies that can track vehicles from the point they first enter the vehicle queue until they board the ferry and can accurately measure vehicle lengths to better estimate how many queued vehicles will be able to board the next vessel. In addition to the roadway hardware, WSF will deploy a unified, multi-platform system that gathers terminal information, making it available for customers to make real-time decisions and provide predictive modeling for future travel needs.
The selected consultant will perform the market research to evaluate what our peers are doing to automatically identify vehicle congestion, what technologies are available, and understanding our various terminal geographic layouts, develop a Concept of Operation for WSF to carry into the planned pilot demonstration. The Concept of Operation must be completed by November 1 so that WSF can present it to the Office of Financial Management (OFM) and legislative staff.
Geographic Areas The following WSF terminal locations were chosen in part because these locations currently do not have a vehicle reservation system to assist in the management of congestion. The highlighted terminals are our planned pilot locations.
WSF Travel Wait Times Assessment Project – Vendor Scope of Work: RFQQ 2024 0327
· Bainbridge Island
· Bremerton
· Clinton
· Coupeville
· Edmonds
· Fauntleroy
· Kingston
· Lopez Island
· Mukilteo
· Point Defiance
· Port Townsend
· Seattle
· Shaw Island
· Southworth
· Tahlequah
· Vashon Island
Scope of Work The consultant is expected to complete the following tasks that will be summarized into a final Concept of Operation (Task 4):
Task 1 – Document Current Processes Evaluate the current operational processes and systems in place today that identify vehicle queues and wait times at our ferry terminals, including how and where that information is communicated to travelers. The evaluation shall include what information is gathered and how it is used to make real-time decisions and plan for future ferry service. Through the current state evaluation, the consultant shall identify pain points and opportunities for improvements.
Task 2 – High-Level Requirements Working with the various internal stakeholders, develop high-level requirements for the system-wide Ferry Terminal Wait Time Traveler Information System that will identify real-time vehicle congestion conditions, provide predictive modeling, support automated communication to travelers, and integrate with 3rd party navigational tools. These requirements will lead to the market research. This task shall include the evaluation of each in-scope terminal with its unique geographic layout starting from the approach roadway prior to each terminal to identify elements that may play into the type of roadway technology to be used.
Task 3 – Market Research – Peer & Vendor Evaluation Perform outreach to transportation agencies, port operations, ferry operators, border operations, and other peers to evaluate their approaches to real-time vehicle congestion management and communication to their customers. Identify any vendors that have successful solutions being utilized by these peers.
Reach out to the top vendors in the marketplace that provide technology solutions for the various components needed within the envisioned traveler information system from the roadway hardware to the platform(s) that gathers, predicts, and communicates congestion conditions for each of our terminals. Summarize the technologies available in the market that meet the high-level requirements with their approximate costs and where within the system they may be a good fit.
Task 4 – Concept of Operations Based on the information gathered in the prior tasks and information available in the ATCMTD grant application, develop a concept of operation that will provide WSF a roadmap on how the envisioned traveler information system should be implemented to meet overall objectives. This will be both an internal and external document that identifies the approach that will be carried into the pilot phase.
Concept of Operations Deliverables
· Purpose & Scope: Define the purpose of the system and its intended scope of use. What problems does it solve? Who are the intended audiences and/or benefactors?
· System Overview: Provide a high-level description of the system, including its components, architecture, and how it interfaces with other systems or environments. This should consider current and future interfaces.
· Functional Requirements: Identify the high-level functions and capabilities the system must have to meet the objectives. This includes all elements from vehicle congestion identification, customer communication, and ongoing data management.
· Operational Environment: Describe the environment in which the system will operate. Consider factors such as geography of each terminal, marine environment, and regulatory requirements.
· Operational Scenarios: Present realistic scenarios or use cases to illustrate how the system will be used in practice. This helps stakeholders understand how the system will function in different situations.
· Roles and Responsibilities: Define the roles of various stakeholders involved in the operation of the system, including users, administrators, support personnel, etc. Clarify their responsibilities and interactions.
· Interfaces: Identify interfaces between the different components of the overall system and external entities, such as customers, other systems, or data sources. Describe how data and information flow between these interfaces.
· Performance Metrics: Specify metrics or criteria for evaluating the performance of the system during the pilot through full system deployment.
· Support Requirements: Outline the necessary approach for maintaining the system effectively, including the necessary resources both internally and externally.
· Security and Privacy Considerations: Identify security and privacy areas that should be considered based on the technologies and the type of data being collected, including access control, data encryption, authentication, and compliance with relevant regulations or standards.
· Risk Management: Identify potential high risks and mitigation strategies associated with the operation of the system, including technical, operational, and organizational risks.
Additional Requirements Location Work awarded under this contract may be done virtually or at Ferries HQ. At times, it may be required to work from the Washington State Ferries office located at, 2901 3rd Ave, Seattle, WA. 98121 and our terminals, as necessary. Approximately 90% of this contract work will be done virtually with 10% being done on-site. Any travel within King County locations of Seattle will not be billable or reimbursable.
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