Work order solicitation (WOS) - bid #JC-030526-J1 - jcod care management (JCM) program including enhanced care management (ECM) services

The County of Los Angeles Justice, Care and Opportunities Department (JCOD) is issuing Work Order Solicitation (WOS) #JC-030526-J1 to contract with qualified organizations to provide comprehensive JCOD Care Management (JCM) Program services, including Enhanced Care Management (ECM) services, to justice-involved and justice-impacted adults and transition-age youth residing in Los Angeles County. This work order will be issued under the existing Justice Supportive Services Master Agreement (JSSMA) framework. The services procured include person-centered, trauma-informed, and culturally responsive care management that addresses participants' medical, behavioral health, housing, employment, and social support needs through holistic, community-based, and relationship-driven approaches. Key deliverables include comprehensive assessments, individualized care planning, care coordination, ongoing support monitoring, and integration of both clinical and non-clinical services designed to improve health, housing, and social outcomes while reducing recidivism and promoting successful community reintegration. Qualified contractors must demonstrate capacity to implement evidence-based practices, maintain HIPAA compliance and Business Associate Agreement (BAA) requirements for protected health information management, collaborate with criminal justice system stakeholders and health and human services providers, and deliver services consistent with Los Angeles County standards for justice-involved populations. The solicitation was posted on March 4, 2026, with a proposal due date of March 31, 2026.

The solicitation includes consideration for multiple preference designations, including local small business enterprise (LSBE), minority-owned business enterprise (MBE), women-owned business enterprise (WBE), disabled-owned business enterprise (DOBE), and service-disabled veteran-owned small business (SDVOSB) status, with applicants required to submit supporting documentation from recognized certifying bodies such as the California Department of General Services or the federal Small Business Administration. Prospective bidders must provide comprehensive disclosures regarding any pending litigations and judgments affecting their organization as part of the qualification and selection process. Contractors will operate under the JSSMA master agreement framework, which establishes the contractual structure, compliance requirements, performance metrics, and service delivery standards, and a sample work order administrative document and fee schedule are provided as exhibits to guide bidders in proposal development and service delivery expectations. The specific contract award amounts, detailed pricing terms, funding levels, contract duration, and renewal options are governed by the master agreement terms and will be finalized through individual work order negotiations with selected contractors. No incumbent vendors or existing contractors are identified in the solicitation materials provided.