JCM_ECM_Exhibit_A_SOW_Att_1_CDR_Att_2_PRS.pdf

This document is a Scope of Work (SOW) and supporting exhibits for the County of Los Angeles Justice, Care and Opportunities Department (JCOD) Care Management (JCM) Program Including Enhanced Care Management (ECM) Services. The solicitation seeks a qualified contractor to provide comprehensive, person-centered, trauma-informed, and culturally responsive care management services to justice-involved or justice-impacted adults and transition-age youth residing in Los Angeles County. The program aims to address participants' medical, behavioral health, housing, employment, and social support needs through holistic, community-based, relationship-driven approaches. The services are designed to improve health, housing, and social outcomes by addressing both clinical and non-clinical needs. This Work Order Solicitation (WOS) #JC-030526-J1 is issued under the Justice Supportive Services Master Agreement (JSSMA) framework, which establishes the contractual structure and requirements for service delivery and program implementation.

The document outlines the administrative and operational requirements for delivering JCM and ECM services, including performance metrics, reporting obligations, and service delivery standards. Contractors must demonstrate capacity to provide trauma-informed care, cultural competency, and person-centered service models. The SOW includes specific requirements for staff qualifications, program structure, and quality assurance mechanisms. The contract operates under the JSSMA master agreement terms, which governs pricing, performance standards, and compliance requirements. Funding and specific contract award amounts, along with detailed pricing terms and any set-asides, would be further detailed in supplementary bidding documents and the master agreement framework.