Washington County Shared Ride Taxi Service

Closed State & local contract opportunity Posted

Solicitation number
TRAN25-14
State
Wisconsin
Responses due

Opportunity facts

Jurisdiction
UNSPSC codes
Show all 36
Point of contact

Opportunity details come from vendornet.wi.gov. Updated .

About this opportunity

Written by GovTribe AI ·

Washington County Transit Services is seeking a qualified contractor to provide shared-ride taxi services within Washington County, with limited service extending into Ozaukee County and a portion of Menomonee Falls. The procurement is for a comprehensive door-to-door, demand-responsive taxi service available to the general public, with specific emphasis on accessibility for disabled individuals. The contract will span a two-year base period from January 1, 2026 through December 31, 2027, with options for three additional one-year renewals. Proposal submissions are due by August 12, 2025 at 10:30 AM CT, with an anticipated contract award date of September 16, 2025. Key contractor requirements include maintaining a dispatch system with communication devices, recording all user calls, keeping detailed trip logs and service records, and providing driver training and screening. Service hours will vary, operating approximately 5 AM to 9 PM on weekdays, 5 AM to 8:30 PM on Saturdays, and 8 AM to 4 PM on Sundays, with up to 25 vehicles deployed during peak weekday hours.

The procurement includes provisions for Disadvantaged Business Enterprises (DBEs), with contractors required to complete a comprehensive bidders list capturing business demographics such as annual gross receipts, firm age, race, and gender. The contract is funded through multiple sources, including $1,237,698 in federal Section 5311 funding, state, and local contributions. Washington County will lease up to 30 accessible vehicles to the selected contractor at $1 per vehicle annually and retains ownership of dispatch software that the contractor must utilize. The hourly service rate will be firm-fixed for the base period, with subsequent years subject to Consumer Price Index adjustments. Minimum contractor qualifications include demonstrable knowledge of public transit operations, financial stability, and ability to secure required liability insurance. Contractors must also comply with federal regulations, including Americans with Disabilities Act requirements, drug and alcohol testing standards, and various federal contract clauses outlined in the solicitation documents.

Opportunity text

Qualified contractors are being sought to provide shared-ride taxi services in the specified service area and under the conditions set forth herein. The service requested will be a door-to-door, demand-responsive, advanced reservation, shared-ride taxi service that is made available to the general public.

  1. Scheduled service is normally seven days a week with specific daily hours identified in this solicitation. The service is available to disabled individuals with the contractor responsible for assisting such passengers into and out of the accessible vehicle.
  2. Vehicles may be available through a lease arrangement.
  3. Vendor must maintain and operate a dispatch system with all vehicles equipped with communication devices to communicate with users and drivers. All user calls must be recorded.
  4. The County retains ownership of a dispatch software. The awarded contractor will be required to operate using this platform.
  5. Vendor must keep logs and service records for vehicle maintenance.
  6. Vendor must record all incoming and outgoing reservation-related phone calls.
  7. Vendor must keep records of each trip.
  8. Vendor must keep driver training and screening information.

To follow updates about Washington County Transit services, including possible service changes or public meeting notices, visit: www.washcowisco.gov/transit

Files

File Type Posted
RFPTRAN25-14 Shared Ride Taxi Service Addenda 1.pdf PDF
APP H - Bidders List.docx DOCX document
RFPTRAN25-14 Shared Ride Taxi Service Final.pdf PDF
RFP TRAN25-14 Shared Ride Taxi Service - Addendum 3.pdf PDF
Appendix A - Pricing Proposal.xlsx XLSX spreadsheet
Appendix I - Federal Clauses for Federal Contracts.pdf PDF
REVISED Appendix A - Pricing Proposal.xlsx XLSX spreadsheet
RFP TRAN25-14 Shared Ride Taxi Service Addenda 2 Final.pdf PDF

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