UTA On Demand Microtransit and Other Innovative Mobility Services

Closed State & local contract opportunity Posted

Solicitation number
25-039781PP
State
Utah
Responses due

Opportunity facts

Opportunity details come from utah.bonfirehub.com. Updated .

About this opportunity

Utah Transit Authority (UTA) solicited proposals under RFP 25-039781PP from one or more qualified firms for turnkey contracted transit services under the UTA On Demand Microtransit and Other Innovative Mobility Services procurement, with proposals due December 3, 2025, a date that has passed. Exhibit C requires signed federal certifications covering Buy America, debarment, lobbying, and a prohibition on Diversity, Equity, and Inclusion programs to be submitted with any proposal. UTA does not currently plan to use federal assistance dollars but may use federal grant funding for future service orders.

Vendors would deliver Transportation as a Service, including microtransit, TNC trips, low-ridership shuttles, flexible holiday operations, and software and consulting services, across Innovative Mobility Zones in lower-density areas, including Salt Lake City, West Provo-Orem, South Davis, and SLC Westside. All services must be ADA-accessible and run through a single UTA-branded app integrated with Transit App. Vehicles must meet ADA specifications, and the contractor must support National Transit Database reporting, 23 minimum performance metrics, and PCI DSS v4.0 compliance for any cardholder data, with UTA retaining ownership of generated data.

The contract is structured as an IDIQ master service agreement with pool arrangements and not-to-exceed service orders. The initial term runs January 1, 2027 through December 31, 2029, with two one-year options at UTA's discretion, potentially extending to 2031. Services are charged per driver hour, with fee tables added at award, and subsequent years adjust using the Personal Consumption Expenditures price index. The 2024 UTA On Demand service carries a budget of approximately $11 million and served 569,758 annual riders across 163.5 square miles.

Evaluation is best value, with 80 points for technical factors (methodology, regulatory compliance, and qualifications) and 20 points for pricing. Proposals were due December 3, 2025, and the solicitation was posted October 20, 2025.

Opportunity text

UTA is seeking one or more qualified firms to provide turnkey contracted transit services. The purpose of this service is to provide efficient and effective transit service to areas of lower population density not currently served by other transit modes, consistent with UTA policy. This procurement supports seamless, innovative transit services within and across multiple Innovative Mobility Zones (IMZs). All services will be ADA-accessible and managed through a single, UTA-branded app that integrates with its preferred trip planner, Transit App. This procurement will enable a range of solutions, from Transportation as a Service - including microtransit, TNC trips, low-ridership shuttles, and flexible holiday operations - to software and consulting services.

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