State New Hire Directory and National Medical Support Notice Services - DHS

The Rhode Island Department of Human Services - Office of Child Support Services (DHS/RI OCSS) has issued a Request for Proposals (RFP24003682) seeking a vendor to manage the State New Hire Directory and National Medical Support Notice (NMSN) Services. The primary objective is to find a vendor capable of collecting, analyzing, storing, and extracting information reported by employers regarding new hires or rehires within 14 days of employment, as well as managing NMSN services. The selected vendor will be responsible for processing and maintaining a comprehensive directory of new employment information and handling associated medical support notices. Key deliverables include timely data collection, information storage, extraction capabilities, and dissemination of National Medical Support Notice services. The RFP was released on February 23, 2024, with a vendor Q&A period running from February 23 to March 8, 2024, and proposals are due by April 19, 2024, at 10:00 AM EDT. Evaluation criteria will encompass technical proposal quality, cost proposal competitiveness, and Integrated Small Business Enterprise (ISBE) participation rates, with vendors being assessed on their ability to meet comprehensive service requirements.

The procurement encourages participation from Minority Business Enterprises (MBEs), Women Business Enterprises (WBEs), and Disability Business Enterprises (DisBEs), with vendors receiving additional evaluation points based on their proposed ISBE utilization rates. Vendors must register in the Ocean State Procures system and submit separate technical and cost proposals, with specific insurance requirements including $1 million in general liability coverage, $100,000 in workers compensation, $1 million in automobile liability, and $5-10 million in cyber/privacy insurance. The initial contract term will be five years, starting approximately in April 2024, with potential for two additional 12-month renewal periods contingent on vendor performance and funding availability. While no specific incumbent vendor or existing infrastructure details were provided, the contract award will be contingent on the availability of appropriated funds. Vendors must also comply with HIPAA requirements, as the contract involves handling protected health information, and must complete various attestation forms demonstrating their business practices, ethics, and qualifications.