Salt Lake City Request for Proposals SLCI27038 Development Services Process Optimization

Salt Lake City Department of Public Utilities' Development Services Division is soliciting proposals under RFP SLCI27038 for an audit and optimization of its permitting, review, and closeout processes, with proposals due December 4, 2026. No set-aside applies. The RFP lists minority business enterprise, women-owned business enterprise, small business enterprise, service-disabled veteran-owned enterprise, and local business enterprise certifications as policy considerations.

Proposals must be submitted electronically through the Utah Public Procurement Place (U3P) by the platform deadline, and late submissions are not accepted. Before contract execution, awardees must register with the State of Utah Department of Commerce, SAM.gov, and E-Verify. Offerors must also meet a five-year minimum relevant experience requirement at Stage 1.

The scope covers seven tasks: project kickoff, discovery through staff and stakeholder interviews (including up to five external stakeholders such as developers and engineers), process mapping across six process areas using eight representative project types, policy and code review, benchmarking, final recommendations, and an optional Task 7 implementation phase. The awardee will establish a Technical Advisory Committee. Deliverables include workflow maps, gap analyses, a current state assessment memo, and a prioritized implementation roadmap with cost estimates, staffing considerations, technology recommendations, and code and policy updates. Contract data handling must comply with the Utah Government Data Privacy Act, with breach notification within 24 hours. Required insurance includes $1,000,000 per occurrence and $2,000,000 aggregate commercial general liability, and $1,000,000 per occurrence professional liability.

The not-to-exceed value is $250,000, with pricing required to include all costs, such as labor, materials, insurance, and transportation. Offerors submit hours and hourly rates by employee title for each task, and travel is itemized separately. The resulting contract runs five years. Offerors must guarantee pricing for the duration of the project.

Evaluation proceeds in four stages. Technical criteria total 525 points: qualifications (125), key personnel (125), responsiveness (125), project approach (75), project schedule (50), and policy criteria (25). Offerors must score at least 446.3 technical points to advance to interviews, which carry 327 points. Interview scores of at least 261.6 advance to cost evaluation, which carries 95 points under a lowest-price formula. Award goes to the responsive and responsible offeror with the highest combined score.