Salt Lake City Request for Bid SLCI27006 eBike Maintenance

Salt Lake City Corporation is requesting bids for eBike maintenance, repair, and replacement services under RFB SLCI27006, with bids due July 30, 2026. The contract covers services citywide across all city departments except the Department of Airports and Community Reinvestment Agency.

Bidders must have five years of experience in eBike maintenance and repair work or equivalent. Award will be made to the lowest responsible and responsive bidder. All bids must be submitted electronically through Bonfire; no late bids are accepted. Bidders must be registered with the State of Utah Department of Commerce, System for Award Management (Sam.gov), and E-Verify prior to contract execution. The City will not accept exceptions or additions to the Standard Terms and Conditions; any bid containing modifications will be disqualified.

The scope includes diagnostics, electrical and mechanical repairs, battery capacity testing and replacement, and functional test rides on completion. The contractor must perform biannual preventative maintenance on the city's EcoMotion and Magnum electric bicycle fleet per original manufacturer specifications. The contractor shall also supply eBike accessories (helmets, protective equipment, baskets, charging systems, lighting), provide new eBike sales with delivery, assembly, battery health checks, firmware updates, and operator orientation. All repair work and replacement parts carry a minimum ninety-day warranty unless manufacturer warranty is longer. Bidders must submit itemized quotes for repairs subject to city approval and cannot exceed approved estimates without written authorization.

The contract term is five years from commencement, with an option for the City to extend for up to four months by mutual written agreement. Pricing must be guaranteed for one year; price adjustments require thirty days' notice and Chief Procurement Officer approval. The City shall pay within thirty days of invoice receipt. The contractor must maintain comprehensive insurance throughout the contract term and for three years following completion: workers' compensation, commercial general liability of $1 million per occurrence with $2 million general aggregate, commercial automobile liability of $1 million per occurrence, professional liability of $1 million per occurrence, and garage keeper's liability of $100,000. The City reserves the right to terminate for any reason with thirty days' notice, or for cause with seven days to cure.