RP009-25 Provision for Cloud-Based 911 Recording Solution on a Multi-Year Contract
Closed State & local contract opportunity Posted
- Solicitation number
- PE-77023-NONST-2025-000000327
- State
- Georgia
- Responses due
Opportunity facts
- Jurisdiction
- NIGP codes
- 83935 Cellular Telephones (All Types)
- 83957 Pay Telephones
- 83963 Radio Telephones (Vehicle, Marine, Etc)
- 83974 Satellite Telephones
- 83986 Telephones, Prison
- 84014 Audio Equipment And Accessories, Television (Microphones, Mixers, And Amplifiers)
- 91576 Telephone Services Includes Installation, Moves, Changes, Adds, Programming, Removal, Training, Etc. (To Include Pay Telephones)
- 93977 Sound Equipment (Including Microphones, Speakers, Recording Equipment, Etc.) Maintenance And Repair
- UNSPSC codes
- 43191623 Pay phone coin mechanisms
- 43191628 Pay phone microphone windscreens
- 43191509 Analog telephones
- 43191512 Digital enhanced cordless telecommunications DECT cordless phones
- 43222814 Telecommunication equipment installation or modification kits
- 81161708 Telephone Support Service
- 43191635 Mobile phone spare parts
- 43191629 Notebook or palmtop skins or face plates
- 43191625 Pay phone coin boxes
- 43191624 Pay phone coin chutes
Show all 30
- 43191517 Very High Frequency Radio Set, Desktop
- 43191520 High frequency radio set, desktop
- 43191631 Phone or modem jack adapters or country kits or travel kits
- 43191514 Satellite phone
- 81161707 Telephone Administration Service
- 43191627 Pay phone coin box vault doors
- 52161518 Global positioning system GPS receiver
- 43191600 Personal communications device accessories or parts
- 43191501 Mobile phones
- 43191521 High frequency radio set, mobile
- 72151603 Specialized sound equipment installation service
- 43191636 Dummy mobile phone
- 43191637 Mobile or cell phone screen protector
- 43191503 Pay phones
- 43191626 Pay phone hoppers
- 43191500 Personal communication devices
- 43191508 Digital telephones
- 43191518 Very High Frequency Radio Set, Mobile
- 43191519 Very High Frequency Radio Set, Handheld
- 43191615 Vehicle handsfree phone set
- Point of contact
-
- Chelsey Ward chelsey.ward@gwinnettcounty.com (770) 822-7788
Opportunity details come from ssl.doas.state.ga.us. Updated .
About this opportunity
Crisp County and the Georgia state government are seeking a comprehensive cloud-based 911 recording solution through Request for Proposal RP009-25, targeting a multi-year contract to replace existing on-premises recording infrastructure. The procurement aims to acquire a robust system capable of recording, storing, and managing approximately 800,000 annual emergency service communications across 46 recorded positions, including voice, SMS/text-to-911, video, location data, and emergency alerts. The solution must meet stringent technical requirements, including NENA i3 compliance, NG911 multimedia recording, cloud storage with geo-redundancy, and comprehensive security standards such as CJIS and HIPAA compliance. Proposals are due by 2:50 P.M. on April 10, 2025, with a pre-proposal Webex conference scheduled for March 26, 2025. The evaluation process will utilize a scoring system allocating 80 points to technical criteria and 20 points to cost, focusing on functional requirements, technical capabilities, implementation plan, support and maintenance, and vendor references.
While no specific set-aside designations were explicitly mentioned in the documentation, the contract appears open to qualified technology vendors specializing in emergency communication recording solutions. The proposed contract is structured for an initial term through December 31, 2025, with potential automatic renewals for up to five years. Vendors must provide comprehensive pricing details, including one-time setup and configuration fees, data migration costs, ongoing subscription or licensing expenses, and support and maintenance fees. The solution must integrate with existing infrastructure and demonstrate capabilities such as Active Directory authentication, multi-factor authentication, role-based access control, and ability to handle multimedia communications across various platforms. Although specific budget ranges were not disclosed, the complexity of the requirements suggests a significant investment in advanced cloud-based emergency communication technology, likely targeting vendors with extensive experience in public safety recording systems.
Opportunity text
Provision for Cloud-Based 911 Recording Solution on a Multi-Year Contract
Files
| File | Type | Posted |
|---|---|---|
| Exhibit A _ Security Requirements for Purchas.pdf | ||
| Exhibit B _ Functional Requirements Response .xlsx | XLSX spreadsheet | |
| RP009_25 Inv.pdf |
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