Road Usage Charge Commercial Account Manager

The Oregon Department of Transportation (ODOT) is issuing a Request for Qualifications (RFQ) to establish replacement Price Agreements for one or more Commercial Account Managers (CAM) to support the OReGO Road Usage Charge (RUC) program. This procurement seeks vendors to provide travel data collection equipment, account management services, and customer support across Marion County and the City of Salem. The RFQ aims to establish a comprehensive system for collecting road usage charges from participants, with vendors responsible for enrolling participants, managing accounts, calculating and collecting road usage charges, providing customer support, and reporting data to ODOT. Proposers must demonstrate capabilities in system management, mileage reporting, transaction processing, and account management, with a focus on creating an interoperable RUC system. The solicitation will remain open for up to 10 years, with Price Agreements having an initial 6-year term and potential renewals up to a cumulative 10 years. Proposals must be submitted through the OregonBuys eProcurement system, with detailed pricing requirements including lump sum costs, monthly lease costs, data communications, account maintenance, RUC rate compensation, and customer support costs.

The RFQ includes a Certified Disadvantaged Business Outreach Plan with requirements for proposers to demonstrate engagement with certified disadvantaged, minority-owned, woman-owned, service-disabled veteran-owned, and emerging small businesses. There is a 12% certified small business aspirational target for work orders exceeding $100,000. An Intent to Award document indicates that Next Move and Emovis have been selected for price agreement negotiations. The procurement includes comprehensive requirements for vendor responsibility, including financial stability, data security, personnel vetting, and compliance with state and federal regulations. While a specific total contract value is not explicitly stated, the Price Proposal attachment includes an estimated RUC revenue of $182,400 over two years. Vendors must provide detailed information about their financial resources, equipment, facilities, personnel expertise, and past performance, with ODOT reserving the right to investigate and evaluate proposers' qualifications thoroughly before final contract award.