RFQ 2024-42 Dashboard Research for Clackamas County Tourism

Clackamas County, Oregon, has issued Request for Quotes (RFQ) #2024-42 for a two-year contract to develop a comprehensive Destination Management Dashboard for their tourism department. The procurement seeks a vendor to provide advanced data research and dashboard development services, with specific objectives focusing on identifying, sourcing, and integrating diverse data sources into an interactive dashboard during the first year. In the second year, the contractor will monitor the dashboard and provide recommendations for data enhancement through new interpretations and additional sources. Key deliverables include a fully functional, interactive dashboard that will help the county track destination health, program performance, and answer data-driven questions. The RFQ requires vendors to demonstrate experience in data research, preferably in tourism or related industries, and to provide a comprehensive proposal detailing their approach to dashboard development. Quotes are due by May 22, 2024, at 2:00 PM PST and must be submitted electronically via Bid Locker. The project is expected to commence in late June 2024, with the first public dashboard/report scheduled for the first week of November 2024.

The RFQ does not specify explicit set-aside designations or restrictions on respondent types, and no incumbent vendor was identified prior to this procurement. Clackamas County will allow a hybrid resource model that includes remote and offshore resources, and vendors can provide case studies from commercial or non-government projects. The county will accept both government and commercial references during the evaluation process. While no specific budget range was disclosed, the funding will come from Clackamas County's tourism department budget. The selected contractor will be required to meet specific insurance and contractual requirements outlined in the sample contract. Vendors must include a detailed pricing structure in their quote, covering all potential costs including any additional fees for meetings or training. Ultimately, Tourism Economics was awarded the contract following a competitive process that involved quotes from six different vendors.