RFI WSU Dining Services Mobile Pay Solutions

Washington State University (WSU) has issued a Request for Information (RFI) for mobile order and pay solutions for their Dining Services. The RFI is seeking input from the relevant business community to help WSU formulate a potential procurement approach and ensure the resulting procurement reflects industry developments, functionality, and future innovation. The RFI outlines the objectives of the procurement, which include integrating a mobile order and pay solution that can be used across WSU's dining facilities. Respondents are asked to provide information on their experience working with college and university dining services, available integrations, reporting capabilities, hardware requirements, customer data security, pricing structures, support services, innovation roadmaps, and deployment timelines. WSU may invite select respondents to provide a 60-minute virtual demonstration of their mobile order and pay solutions. The RFI has a response deadline of September 16, 2024.

The RFI does not impose any set-aside designations or restrictions on the types of organizations that can respond. It also does not list any incumbent vendors or current contractors, nor does it provide any information on existing infrastructure or technology that requires integration. The RFI also does not specify any award values or budget ranges associated with a potential follow-on procurement.