Reservations, Call Ctr, Property Mgmt, POS System
Closed State & local contract opportunity Posted
- Solicitation number
- 46200-DNR0000836
- State
- Georgia
- Responses due
Opportunity facts
- NIGP codes
- 20966 Point Of Sale Software
- 91520 Call Center Services
- 91549 High Volume, Telephone Call Answering Services (See 915-05 For Low Volume Services)
- 91551 Information Highway Electronic Services (Internet, Ethernet, World Wide Web, Virtual Tours To Include Construction Renderings, Etc.)
- 91829 Computer Software Consulting
- 91832 Consulting Services (Not Otherwise Classified)
- 95878 Property Management Services
- 96156 Program/Project Development And Management Services
- UNSPSC codes
- 81162001 Call center software as a service
- 81112104 Web search engine providers
- 90152100 Concierge services
- 80161601 Property management services
- 81112106 Application service providers
- 81112107 Internet domain names
- 81112102 Electronic mail service provider
- 80101709 Emergency response management and consultancy services
- 81103008 Marine consultancy services
- 80131801 Property management
Show all 24
- 81162306 Help desk process as a service
- 55111516 Internet based television or motion picture program
- 81112101 Internet service providers ISP
- 81112103 World wide web WWW site design services
- 81112105 World wide web WWW site operation host services
- 82101603 Internet advertising
- 82141706 Mixed reality simulation service
- 80161600 Business facilities oversight
- 81112100 Internet services
- 82141705 Augmented reality service
- 83121703 Internet related services
- 82141704 Virtual reality simulation service
- 90152101 Personal assistance services
- 80161603 Furniture project administration or management
- Point of contact
-
- Rhonda Henslee rhondam@dnr.state.ga.us (404) 463-2062
Opportunity details come from ssl.doas.state.ga.us. Updated .
About this opportunity
The State of Georgia Department of Natural Resources is issuing a Request for Proposals to establish a contract for a comprehensive Reservations, Call Center, Property Management, and Point of Sale System to support Georgia State Parks, including golf courses. The procurement seeks a qualified contractor to manage customer information requests and reservations across three sales channels: call center, website, and individual field sites. The contractor must provide all required applications, hardware, connectivity, office space, and staffing to deliver these integrated services. Key deliverables include a property management system, point of sale functionality, reporting capabilities, and customer reservations management as detailed in the Master Standards document. The proposal was posted on March 13, 2026, with a submission deadline of April 16, 2026. Prospective bidders must register in the Team Georgia Marketplace to fully access bid documents and submit responsive proposals, and are advised to periodically check the website for any amendments or modifications to the solicitation documents.
The eRFP does not specify set-aside designations, disadvantaged enterprise restrictions, or limitations on organizational types eligible to respond based on the information provided. No incumbent vendors or current contractors are identified in the solicitation. The procurement is issued pursuant to the State Purchasing Act (Official Code of Georgia Annotated 50-5-50 et seq.), and prospective bidders experiencing technical difficulties should contact the Team Georgia Marketplace Help Desk at (404) 657-6000. The notice emphasizes that the State of Georgia is not responsible for bidders' failure to check for updates or their misunderstanding of requirements. No specific award value or budget range is disclosed in the available solicitation information.
Opportunity text
Pursuant to the State Purchasing Act (Official Code of Georgia Annotated §50-5-50 et seq.), this electronic Request for Proposals (¿eRFP¿) is being issued to establish a contract with a qualified supplier who will provide Reservations, Call Center, Property Management, and Point of Sale System to the Department of Natural Resources (hereinafter, ¿the State Entity¿) as further described in this eRFP. The overall purpose of this Request for Proposal is to obtain the services of a contractor to manage customer information requests and reservations for the use of facilities in the Georgia State Parks system, including the golf courses, while providing the point of sale, reporting, and property management elements detailed in the Master Standards document. Reservations will be made available through three sales channels (call center, website, and at individual field sites), with the contractor providing the required applications, hardware, connectivity, office space, and staff. Please note that your company must be registered in Team Georgia Marketplace to fully view and respond to this bid. For more details on registering and bidding, please click on the ¿Quick Reference Guide¿ link at the top of this bid announcement on the Georgia Procurement Registry. Also, it is extremely important that you fully read the eRFP Instructions posted with this bid. If you experience any technical difficulties in responding to the bid or accessing any bid documents, please contact the Team Georgia Marketplace Help Desk at (404)657-6000. The State of Georgia advises that prospective bidders periodically check the website for modifications to bid documents. The State of Georgia is not responsible for a prospective bidder¿s misunderstanding of the bid solicitation or nonresponsive bid due to failure to check the website for updates or amendments to bid documents, and/or other information regarding the bid.
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