Request for Proposal for Linen Services

The University of Utah Health Purchasing Department has issued Request for Proposal #02212025MC for comprehensive linen services across multiple healthcare facilities in Salt Lake County, Utah. The procurement seeks a qualified vendor to provide full-scale linen processing, management, and logistics services for ten healthcare locations, including University Hospital, Huntsman Cancer Institute, South Jordan Health Center, and other clinics. The RFP requires vendors to handle both Customer Owned Goods (COG) and rental/lease models, with specific mandatory requirements including daily linen delivery and pickup, weight tracking, maintaining a 98% fill rate, and safe handling of specialized medical linens like chemo-contaminated textiles. Vendors must have a processing facility located in Utah and demonstrate technical capabilities, healthcare laundry accreditation, and compliance with HIPAA regulations. The evaluation process will assess vendors across technical capabilities, references, and cost, with a total of 100 possible points. Key dates include an RFP issue date of July 17, 2025, proposal due date of August 7, 2025, and anticipated oral presentations on August 18, 2025, with an expected contract term of three years and potential two one-year renewals.

The RFP does not explicitly indicate specific set-aside designations or restrictions for disadvantaged enterprises. The contract anticipates a pricing model with firm pricing for the first three years and allowance for a maximum 3% annual price increase aligned with the Consumer Price Index. While no incumbent vendor is specifically named, the comprehensive facility site list suggests an extensive operational requirement covering ten distinct healthcare locations with varied delivery schedules and cart exchange needs. The cost proposal attachment indicates a substantial annual volume of soiled linens, with University of Utah Health alone accounting for 3,956,880 pounds annually, suggesting a significant potential contract value. Vendors must provide comprehensive insurance coverage and meet rigorous quality standards for linen condition, cart maintenance, and handling protocols. The procurement emphasizes precise operational requirements, including emergency response capabilities, detailed manifests, and quarterly walk-through meetings, indicating a complex and demanding service contract with potentially substantial financial implications for the selected vendor.