PTO Certification and Training Testing and Proctoring

The Florida Department of Revenue has issued a Request for Information (RFI) #25-26_17 seeking vendor responses for certification and training (C & T) testing and proctoring services specifically for state taxing agencies. The primary focus is on obtaining information about online testing hosting platforms, online human-based real-time exam proctoring services, and optional in-person testing center services with proctoring. These services are intended to support certification and recertification courses for Florida's property appraisers and tax collectors, with a key objective of assessing student comprehension through monitored online exams. The RFI requires vendors to complete a detailed matrix providing company background, primary contact information, and capability assessments regarding their ability to meet specified service requirements. Vendors must submit comprehensive service descriptions and cost methodologies without providing actual pricing information. Critical deadlines include vendor questions due by November 12, 2025, at noon Eastern Time, and vendor responses due by December 1, 2025, at noon Eastern Time. The RFI is purely informational and planning-oriented, with no commitment to procurement at this stage.

The RFI does not specify any specific set-aside designations or restrictions on responding organizations, though future solicitations may require registration with the Department of Management Services' MyFloridaMarketPlace system and the Department of State's Division of Corporations. All submitted responses will become property of the State of Florida, and respondents are responsible for their own submission expenses. Vendors are instructed to mark any proprietary information as confidential and provide a separate redacted copy explaining exemption grounds under Florida Statutes Chapter 119. The Department of Revenue reserves the right to use the gathered information to develop a scope of services for a future solicitation using an approved procurement method. While no specific award value or budget range is currently disclosed, the RFI suggests the potential for a comprehensive testing and proctoring service contract that will support the Property Tax Oversight Program's certification processes. Responses to vendor questions will be posted on the Vendor Information Portal, providing transparency throughout the information-gathering process.