Patient Clinical Monitoring, Data Capture, and Alert System

The State of Delaware Department of Health and Social Services, Division of Developmental Disabilities Services, is procuring professional services through Request for Proposal No. HSS26045-PCMDCAS for a Patient Clinical Monitoring, Data Capture, and Alert System to be implemented at Stockley Center, a 50-bed Medicaid-certified Intermediate Care Facility for individuals with intellectual and developmental disabilities in Sussex County. The procurement encompasses a comprehensive system including minimum 10 mobile vital signs monitors with stands, 18 stationary monitoring stations, remote monitors at multiple nurse stations, medication rooms, and CNA stations, along with associated hardware, software, API integration capabilities, battery backup, and connectivity features. The system must support real-time monitoring of oxygen saturation, pulse, and breathing rate with customizable alert parameters, integration with existing electronic client data management systems, and remote notification capabilities through nurse call alert functionality. The project is structured in six phases with deliverables including a baseline project plan, business requirements document, design specifications, test plan, training plan, implementation plan, system integration testing completion, user acceptance testing completion, and production system acceptance, with a one-year warranty period following production implementation. Evaluation criteria include vendor qualifications and experience (25 points), familiarity with similar projects and project support capability (20 points), product resources and quality offerings including functionality and warranty (25 points), references (10 points), and pricing (20 points). The solicitation schedule includes a public notice on March 16, 2026, question deadline of April 6, 2026, non-mandatory pre-bid meeting on April 20, 2026, question responses posted by May 4, 2026, proposal submission deadline of May 18, 2026 at 1:00 PM EDT, estimated award notification by June 30, 2026, and an estimated project start date of October 1, 2026. All proposals must include a transmittal letter, completed vendor forms including non-collusion statements, exception forms, confidentiality forms, minimum three business references, subcontractor information if applicable, and compliance with all Delaware licensing requirements.

The procurement does not identify explicit set-aside designations; however, vendors must comply with comprehensive compliance requirements including HIPAA standards, state security standards, federal and state law compliance, and criminal background checks for all contractor staff at the contractor's expense. The State of Delaware retains the right to assess diverse vendor self-identification with corresponding state and federal certification status during the selection process. No incumbent vendors or current contractors are identified in the solicitation documents. The system must integrate with existing electronic client data management systems and can be hosted either on-premises at the Biggs Data Center or through remote hosting arrangements, with third-party software and hardware to be purchased directly by DHSS in the state's name. The contract structure is awarded as a firm fixed-price agreement with a five-year initial term and five optional one-year extensions, with milestone payments structured at M1 5% (Phase 1), M2 10% (Phase 2), M3 10% (Phase 3), M4 15% (Phase 4), M5 40% (Phase 5), and M6 20% (Phase 6 holdbacks), including ongoing support and maintenance costs for Years 0-5 with potential renewal pricing for the optional extension period. While specific budget figures are not disclosed in the RFP, pricing shall be submitted on a mandatory pricing list in Appendix E on a subscription license cost basis at the individual license level only as utilized during a fully functioning solution, excluding implementation and development periods, with the State reserving the right to negotiate pricing with selected vendors.