Patient clinical monitoring, data capture, and alert system

Developmental Disabilities Services (DDDS) The Division of Developmental Disabilities Services (DDDS) is dedicated to empowering individuals with intellectual and developmental disabilities to lead meaningful and fulfilling lives. We strive to provide access to a comprehensive network of support, ensuring that everyone has the tools they need to thrive within their communities. These services include employment and pre-vocational programs, support coordination and community navigation, assistive technologies, respite care, a variety of day and residential programs, and options for supported living-all designed to meet the unique needs of those we serve. The Stockley Center is a Medicaid-certified Intermediate Care Facility in southern Delaware. The cornerstone/mission of the Stockley Center is to help ensure those we serve live good lives by accessing services they need to thrive in their community. This 50-bed facility offers both intermediate and skilled nursing care for individuals requiring complex medical and personal support. The center operates as a team-driven environment, with registered nurses, certified nursing assistants, and ancillary staff working in unison to help residents achieve their physical, mental, social, and personal aspirations. At the Stockley Center, we are guided by the belief that every individual deserves a nurturing and enriching environment that promotes their well-being. As part of our ongoing commitment to excellence, we are seeking services to enhance care delivery at the Stockley Center through an advanced Patient Clinical Monitoring, Data Capture, and Alert System. These needs will strengthen our ability to provide exceptional support and ensure the safety and well-being of those we serve at the Stockley Center. The Requirements to fill this need are: System Requirements • WIFI capable • Vendor must evaluate network capabilities (wired and wireless) to ensure no latency in viewing or processing data: o Wireless Routers o WIFI Extenders o Desktop/laptop minimum hardware specs to support network traffic o Ethernet hardwiring o Any other relevant network considerations • Vendor must provide a detailed report on network capabilities specific to this solution, including recommendations to support expected throughput. • Vendor must provide a detailed report on network capabilities specific to this solution, including recommendations to support expected throughput. • Ability to interface via API with the electronic Client Data Management System to upload vitals, time stamps, staff identifiers, and other relevant data at regular intervals or on demand (e.g., shift change). • System must include battery backup for monitors to ensure continued operation and data upload during power or system failures. • Ability to link with other input sources for monitoring and alert systems (e.g., Stryker beds for movement monitoring). • Ability to select individual residents on mobile or stationary devices during room checks to link with recorded vitals. • Ability to set parameters for various vitals based on prescribed thresholds: o Oxygen saturation levels (upper and lower limits) o Pulse o Breathing Rate o Time intervals to regulate alarm frequency, if permissible • Ability to alert staff when monitors detect readings outside of set parameters. • Ability to manually reset alarm(s) in resident room. • Ability to manually reset alarms in resident rooms. • Ability to reset alarms remotely or automatically when readings return to acceptable parameters. • Centralized log and trending of vital readings and alarms for each individual • Hardware must continue to operate independently and reconnect when power is restored Hardware Requirements • Minimum 10 mobile vital signs monitors with stands and desktop workstations (9 active, 1 backup) for staff use during rounds. • Minimum 18 stationary monitoring stations (16 active, 2 backup) for residents requiring continuous pulse-ox monitoring. • Remote monitors at: o 3 nurse stations o 3 nurses' offices o 1 medical director's office o 1 nurse practitioners' office o 3 CNA stations o 3 medication rooms o Must support remote notification of room number and alarm type (oxygen, breathing, pulse, etc.). • Light indicators at each room with color-coded alerts for different alarm types. • Sensors and leads compatible with both mobile and stationary monitors. • Each patient room must include a touchscreen portal for staff to input or verify: o Vital signs o Time of entry o Staff ID o Room check confirmation o Notes or observations • Outside each patient room, a display or touchscreen portal must be available to show: o Patient name o Alerts (e.g., fall risk, infection control) o Precautions (e.g., oxygen use, mobility assistance) o Census check status o Color-coded indicators for active alarms o Quick access to room-specific data for staff and emergency response Maintenance • Preventative maintenance services to ensure hardware remains functional. • Backup hardware available on site for immediate replacement in case of failure. • Staff training on system use, data entry, alarm response, and documentation procedures. • As the facility is 24/7/365, ability to respond to inquiries/system issues in a timely manner (helpdesk). • Ability to ship requisitioned backup mobile and stationary monitor(s) within 24 business hours (These requisitioned items occur as a result of placing backup units into service.). • Established maintenance period on system and hardware warranty. • Optional extended maintenance period for the system including extended warranty on all hardware components. • Established schedule for application updates, standard hardware updates for the system, and all security patches (inclusive of OS, application code, database, etc.). Please refer to Appendix B (provided as a separate file) for additional information and requirements related to your bid submission. To ensure that no requirements are overlooked, please review the "Mandatory Submission Requirements Checklist".