Parking Services, Pay-by-Connected Device

The City of St. Petersburg is soliciting proposals for a comprehensive Pay-by-Connected Device parking services solution, seeking a hosted Software as a Service (SaaS) platform to manage on-street and off-street paid parking for approximately 1,850 downtown metered spaces. The selected contractor will provide all necessary equipment, software applications, secure internet access, credit card payment processing, customer signage, training, technical support, and marketing services. Required system capabilities include user-friendly browser and app-based functionality, multi-language support, multiple payment methods, and robust security features with PCI DSS compliance and multi-factor authentication. The RFP was released on July 2, 2025, with a mandatory pre-proposal meeting scheduled for July 8, 2025, and proposal responses due by July 29, 2025, at 3:00 pm. Evaluation criteria will weight the Project Approach/Proposal at 35%, Pricing Summary at 20%, Experience and Past Project Experience at 10% each, with additional points for key personnel, business certifications, and Technology Purchase Base Agreement acceptance. The initial contract term is three years with potential for two additional three-year renewal periods, with a goal of increasing user adoption by 1,000 newly registered customers within 120 days of the agreement start.

The procurement offers additional points for small business enterprises (SBE), minority-owned businesses (MBE), and women-owned businesses (WBE), with 2% allocated for each certification type. Proposers must demonstrate the ability to deploy the system within two weeks of notification and provide annual System and Organization Controls (SOC) 2 Type II reports. The city anticipates approximately 1.5 million parking transactions annually and will structure payment on a per-transaction basis. The total project cost is estimated at $90,000 for the initial year, with $5,000 annually for maintenance and cloud hosting in subsequent years. The technology will be cloud-based and does not involve storing non-public data or connecting to existing city systems, with funding sourced from Operating Fund 1021, Department 281, Division 1957. The city plans to integrate two Genetec AutoVU License Plate Recognition systems with overtime enforcement capabilities on enforcement vehicles, enabling time-stamping of vehicles, identifying paid versus unpaid vehicles, and tracking permitted vehicles for the residential parking program.