OHA RFP for SWAN Filemaker Maintenance & Enhancement

The Oregon Health Authority (OHA) has issued Request for Proposals (RFP) S-44300-00012349 for maintenance, support, and enhancement of the ScreenWise All-Patient Network (SWAN) FileMaker database system. The procurement seeks a contractor to provide comprehensive system maintenance, including 24/7/365 availability, defect repairs, software updates, and implementation of 13 potential system enhancements. Key qualifications include current Developer Essentials for FileMaker 20 certification, a minimum of 5 years of FileMaker database development experience, and 3 years of experience working with government or healthcare clients. The system currently manages approximately 93,000 patient records, 165,000 enrollment records, and 537,000 claim records across 62 tables. Evaluation criteria will be based on technical capability (210 points) and price (90 points), totaling 300 possible points. Proposal submissions are due January 29, 2025, at 3:00 PM Pacific Time, with questions and clarification requests due by January 3, 2025, and answers to be issued around January 10, 2025. The anticipated Notice of Intent to Award is scheduled for February 17, 2025.

The RFP encourages participation from minority, women, emerging small, and service-disabled veteran-owned businesses certified by Oregon's Certification Office for Business Inclusion and Diversity (COBID) program. The current contractor is Direct Impact Solutions USA, Inc., who is eligible to bid on the new contract. The system is hosted on secure State of Oregon servers at the State Data Center, with contractors accessing it remotely via Citrix and VDI using multi-factor authentication. The contract will have an initial five-year term with options to renew up to a cumulative maximum of 10 years. The budget limitation for these services is $600,000 over the five-year initial contract period. The project involves federal funding with CFDA #93.898 and requires the contractor to integrate with existing databases including Orpheus and OSCaR, with potential future integration with OCHIN Epic. Proposers must demonstrate capability to handle the system's current volume of 2,000-6,000 new enrollment records and 12,000-36,000 new claims annually.