ND DOCR Client Management System

The North Dakota Department of Corrections and Rehabilitation (ND DOCR) is soliciting proposals for a comprehensive Client Management System (CMS) replacement to support both institutional and community corrections operations. The new system must address 333 detailed specifications across 27 functional areas, including reception, sentencing, classification, case management, security operations, behavior management, health records, PREA compliance, programming, and victim services. Deliverables include project kick-off, integrated planning, business process improvements, system configuration, data conversion, interface development, comprehensive testing, training programs, and implementation support. The RFP was issued on January 13, 2026, with proposal questions due by January 21, 2026, and final proposals due February 11, 2026, at 12:00 PM Central Time through the State Procurement Online system. Proposals will be evaluated on a 100-point scale, with 80 points allocated to technical evaluation (45 points for IT Solution, 10 points for Enterprise Specifications, 15 points for Product Support, and 10 points for Experience and Qualifications) and 20 points for cost evaluation.

The solicitation does not explicitly mention specific set-aside designations or restrictions for disadvantaged enterprises. The proposed system must integrate with multiple existing state systems including DocStar, myAvatar, court systems, county jails, PeopleSoft, and the ND Child Support System, serving approximately 1,072 active internal and external users. While the exact budget is not specified, the cost proposal template includes provisions for initial licensing, project deliverables, ongoing support, and hosting services across a seven-year period. The contract will have an initial 24-month term beginning after GoLive, with potential for up to five additional 12-month renewals. Contractors must provide a Certified Project Manager, maintain comprehensive insurance coverage (including $2,000,000 commercial general liability, $1,000,000 professional errors and omissions, and $5,000,000 cyber liability), and comply with North Dakota's Risk Management Framework and enterprise IT specifications. The state anticipates initial evaluation completion by March 13, 2026, with demonstrations scheduled from March 30 to April 14, 2026, and a projected contract execution in July 2026.