Medical Transportation and Other Fire Rescue Billing Services

Orange County, Florida is seeking a contractor to provide comprehensive medical transportation and fire rescue billing services through a Request for Proposals (RFP #Y24-1018-AV). The procurement is for a three-year contract with potential two-year renewal options, focusing on billing patients transported by Orange County Fire Rescue Department (OCFRD). Key services include electronic claims processing, patient billing, collections management, insurance claim handling, and generating monthly financial reports. The contractor will be responsible for billing across four medical transportation service tiers: Basic Life Support ($587), Advanced Life Support ($984), ALS II ($922), and Specialty Care Transport ($984), with an additional $16 per mile charge. Proposals must be submitted electronically through the OpenGov e-Procurement Platform by 4:00 PM EST on May 14, 2024, with potential bidders required to submit any questions via email to ana.villalona@ocfl.net by April 30, 2024, at 5:00 PM EST.

The procurement does not explicitly specify set-aside designations or restrictions for disadvantaged enterprises. The estimated annual financial scope is substantial, with projected EMS billing collections of $33 million, additional Medicaid supplemental payment program revenue potential of $17 million, and a Certified Public Expenditure (CPE) program estimated at $2.4 million. The successful contractor must demonstrate robust capabilities in healthcare billing regulations, patient privacy compliance, and data management. Technical infrastructure requirements include ability to integrate with existing county systems, process electronic claims, and manage comprehensive patient billing cycles. While no incumbent vendor is mentioned, the contract will require advanced technological capabilities, including secure electronic claims processing, patient follow-up collections, and comprehensive reporting mechanisms that meet healthcare billing standards and Orange County's specific operational requirements.