MARYLAND WORKFORCE EXCHANGE (MWE) SOFTWARE-AS-A-SERVICE (SaaS) WORKFORCE SOLUTION

The State of Maryland, through the Department of Labor (LABOR), is procuring a complete Software-as-a-Service (SaaS) workforce solution to replace its current Maryland Workforce Exchange (MWE) system. The new solution must provide a fully integrated, web-based system to manage all U.S. Department of Labor (USDOL) programs, including WIOA, Wagner-Peyser, and Trade Adjustment Assistance. Key requirements include job seeker self-service, employer services, case management, labor market information, and robust reporting capabilities to meet state and federal compliance. The proposed solution must be at least 80% based on the vendor's standard offering, with up to 20% customization. Vendors must provide a full complement of implementation, training, and ongoing maintenance and support services. The proposal due date has been extended to June 22, 2021 by 12:00 PM local time.

This solicitation has a 5% Minority Business Enterprise (MBE) subcontracting goal, but no Veteran-Owned Small Business Enterprise (VSBE) goal. The incumbent provider is Geographic Solutions, Inc., and data will need to be migrated from their private cloud and the State's Unemployment Beacon system. The annual funding allocation for the project is $12.4-12.5 million, provided through Wagner-Peyser funds. The contract term is for 5 years, with two 1-year renewal options.