Addendum #1 MWE Final 6-4-2021.pdf

OFFICE OF ADMINISTRATION

1100 N. Eutaw Street, Room 101

Baltimore, MD 21201 Elizabeth L. Williams, Executive Director liz.williams@maryland.gov | 410-767-3500 | www.labor.maryland.gov

LARRY HOGAN, GOVERNOR | BOYD K. RUTHERFORD, LT. GOVERNOR | TIFFANY P. ROBINSON, SECRETARY

June 4, 2021

TO: Prospective Offerors

RE: Addendum #1

Maryland Workforce Exchange Software-As-A-Service (SaaS) Workforce Solution Solicitation #BPM023096

This addendum shall serve as the formal mechanism to make the following change in the above referenced Solicitation. Key revisions are highlighted in red bold type.

Reference questions #18, #28, #29, 30 and #49

1. Attachment 5. MWE Technical Requirement: The Excel Spread labeled “Attachment 5” has been replaced with the attachment Appendix 5 and posted on eMMA and named and labeled as:

Appendix 5 - MWE Technical Requirements. Attachment 5 has been replaced by Appendix 5 and references to “Attachment 5” are replaced with “Appendix 5”.

Reference question #23

2. Section 7 RFP Table 1: Attachments and Appendices: This solicitation does not require a DHS Hiring

Agreement and Attachment O does not apply to this solicitation as shown below.

Applies When to Submit Label Attachment Name

N 5 Business Days after recommended award

O

DHS Hiring Agreement (see link at http://procurement.maryland.gov/wp-content/uploads/sites/12/2018/04/Attachment- O-DHSHiringAgreement.pdf)

Reference question #27

3. Reference Attachment 5, FR-7:D: “The proposed system shall have the ability to keep track of employers and the DOL assigned TAW numbers”.

TAW should be Trade Adjustment Act (TAA). Therefore, the wordings to this sentence has been revised as follows: The proposed system shall have the ability to keep track of employers and the

Maryland Department of Labor (LABOR) assigned Trade Adjustment Act (TAA) numbers.

Reference question #35

4. Reference Section 5.3.2 E - Minimum Qualifications Documents (If Applicable, Submit under TAB D):

Paragraph should reference section 5.3.2.I (letter “I”), not 5.3.2.1. Therefore, Section has been revised as follow:

The Offeror shall submit any Minimum Qualifications documentation that may be required, as set forth in RFP Section 1. If references are required in RFP Section 1, those references shall be submitted in this section and shall contain the information described in both Section 1 and Section 5.3.2 I.

http://procurement.maryland.gov/wp-content/uploads/sites/12/2018/04/Attachment-O-DHSHiringAgreement.pdf http://procurement.maryland.gov/wp-content/uploads/sites/12/2018/04/Attachment-O-DHSHiringAgreement.pdf http://procurement.maryland.gov/wp-content/uploads/sites/12/2018/04/Attachment-O-DHSHiringAgreement.pdf

Reference Question #24

5. Reference Section 2.3.6.1 E. Technical Support: Therefore, the reference section has been revised to read: Contractor shall return calls for service of emergency issues (see Section 2.5 Service Level

Agreement) within one (1) hour of notification by the State.

Question #36 and #38

6. Reference Section 2.5 Service Level Agreement (SLA): This sections has been revised to read as follows:

a. Section 2.5.2 A. This section has been revised to read as follows: Be responsible for complying with all performance measurements (as defined in Section 2.5.6) and shall also ensure compliance by all subcontractors.

b. Section 2.5.2 B. This section has been revised to read: Meet the Problem Response Time and

Resolution requirements as defined in Section 2.5.6.

c. Section 2.5.2 D. This section has been revised to read: Log problems into Contractor-supplied help desk software and assign an initial severity (Emergency, High, Normal, or Low as defined in Section 2.5.6).

d. The reference to Sections 2.5.8 and 2.6.7 should be Section 2.5.6.

Reference question #35

7. Reference Section 2.5.6 Service Level Measurements Table (System Performance Measure) the first paragraph under item B under Additional measures requested by the State are: This sections has been revised and reads as follows:

B. Problems Resolution Time for Emergency, High, Normal and Low severity problems.

The State will also be looking for the Offeror’s commitment to the stated service levels in the form of SLA Credits (see Section 2.5.4.1). As part of the Proposal, the Offeror is expected to list its service level measures.

Reference question #36

8. Reference Section 5.3.2 F, 12 (Under Offeror Technical Response to RFP Requirements and Proposed

Work Plan (Submit under TAB E): This section has been revised and reads as follows:

The Offeror shall include an SLA as identified in Section 2.5, including service level metrics offered and a description how the metrics are measured, any SLA credits should the service level metrics not be met, and how the State can verify the service level. The Offeror shall describe how service level performance is reported to the State.

Reference Question #59

9. Reference Section 4.29.3 under Federal Funding Acknowledgement. Section 4.29.3 first sentence has been revised and reads as follows:

The Contract contains federal funds. The MWE Major Information Technology Development Project

(MITDP) will be funded with 100% Wagner-Peyser funds. LABOR’s annual funding allocation for the current funding phase, PY20, is $12,493,848, PY19 was $12,441,912, and PY18 was $12,141,754.

Reference Question #59

10. Reference Attachment G: The first sentence in the first paragraph and the first sentence in the second paragraph has been revised and read as follow:

First paragraph - This memorandum is to confirm the funding for the Maryland Workforce Exchange

(MWE) Major Information Technology Development Project (MITDP).

Second Paragraph - The MWE Major Information Technology Development Project (MITDP) will be funded with 100% Wagner-Peyser funds. LABOR’s annual funding allocation for the current funding phase, PY20, is $12,493,848, PY19 was $12,441,912, and PY18 was $12,141,754.

Each vendor must sign, date, and return this form with your proposal as acknowledgement of receipt.

Vendor:

Signature Printed Name

Title Date

Sincerely, Emmanuel Smith

Procurement Officer