Mail Processing Service for Alarm Billing

Greenville County is soliciting proposals through RFP #22052 for a Mail Processing Service for the Sheriff's Office's alarm billing system. The procurement seeks a vendor to manage mail processing for approximately 600 alarm billing notices monthly, with specific requirements for sealing, metering, preparing, and delivering letter-size mail using presorted first-class mail to maximize postal discounts. Offerors must submit comprehensive proposals including company background, corporate qualifications, key personnel resumes, insurance certificates, and at least three professional references. The proposal submission deadline is February 22, 2022, at 3:00 pm, with all submissions to be made through the county's online procurement portal. Evaluation criteria will assess responsiveness, experience, references, service issues, and cost, with each category weighted equally at 20% of the total score. All inquiries must be submitted via the online portal, with answers posted no later than February 14, 2022, at 5:00 pm EST.

The contract will run from the Notice to Proceed date until June 30, 2023, with potential extensions for up to four additional one-year renewal periods. While specific set-aside designations are not explicitly detailed, the RFP indicates potential consideration for MBE/WBE participation. Vendors must comply with the South Carolina Illegal Immigration Reform Act and demonstrate insurance coverage, including $1,000,000 in Comprehensive General Liability, $1,000,000 in Automobile Liability, and Statutory Worker's Compensation. The pricing structure is based on a per-piece cost for mail processing, with vendors required to identify the lowest postage alternative based on mail characteristics. Though the exact contract value is not specified, the agreement includes a provision for total payment not to exceed a predetermined amount, with invoices submitted upon service completion and payment due within 10 days of receipt. The contract will be administered through Greenville County's legal jurisdiction and governed by South Carolina law.