Language Access Assessment

Boulder County is seeking a qualified consultant to conduct a comprehensive Language Access Assessment to evaluate and strengthen its Language Access Program. The procurement aims to build upon a 2022 assessment by focusing on operational readiness, sustainability, and consistent delivery of high-quality language access services across county departments. Key deliverables include a 10-15 page Summary Report featuring a revised Localization Maturity Model with visual graphics, internal stakeholder interview themes, and a five-year strategic roadmap, as well as a 2-3 page Bilingual Staffing Assessment Brief. The assessment will comprehensively examine compliance reporting readiness, vendor relationships, internal stakeholder engagement, departmental self-evaluation frameworks, translated material accessibility, and bilingual staffing capacities across public-facing departments. Evaluation criteria will be based on a 100-point scoring matrix, with 30 points for Cost/Pricing, 30 points for Understanding of the Project and Proposed Approach, 20 points for Relevant Experience and Qualifications, and 20 points for Quality and Completeness of the Proposal. The proposal is due on January 30, 2026, with questions to be directed to LanguageAccess@bouldercounty.gov.

No specific set-aside designations or restrictions for disadvantaged enterprises are explicitly mentioned in the procurement documents. The county requires contractors to maintain comprehensive insurance coverage, including Commercial General Liability with $1,000,000 per occurrence and $2,000,000 general aggregate limits, as well as Workers' Compensation coverage. While no incumbent vendor is specified, the documents indicate this is a follow-up to a 2022 Language Access Assessment, suggesting potential continuity in the county's approach. The procurement does not specify a precise budget range, but the detailed scope of work and comprehensive assessment requirements suggest a substantial professional services contract. Contractors will be expected to provide a robust methodology, work plan with timeline, relevant qualifications, and professional references. The contract will be governed by Boulder County's standard terms, which include provisions for task order assignments, payment structures, and potential contract extensions subject to written amendment and potential Board of County Commissioners approval.