Janitorial Services for Hillside Campus

Metrocare Services is seeking formal proposals for comprehensive janitorial services at its Hillside Campus in Dallas, Texas, covering three distinct buildings: the Client Services Building (98,000 sq ft), Clinical Building (46,000 sq ft), and Conference Center (1,200 sq ft). The solicitation is for a two-year contract with three optional one-year renewals, beginning on November 3, 2025, and ending November 2, 2027. Janitorial services will be performed between 7 PM and 6 AM Monday through Friday, with some weekend services required for the Clinical Building. The contractor must provide all equipment, cleaning supplies, and solutions, with Metrocare supplying only consumable items like paper towels and soap. Evaluation criteria include cost (40 points), methodology and approach (25 points), company experience and qualifications (25 points), and key personnel qualifications (10 points). A mandatory pre-proposal site visit is scheduled for October 7, 2025, at 9:00 am, and proposal responses are due by October 15, 2025, at 2:00 pm. The successful vendor must conduct background checks and complete universal precautions training.

Metrocare strongly encourages responses from certified small businesses, disadvantaged business enterprises, historically underutilized businesses, minority business enterprises, woman-owned business enterprises, and veteran-owned small businesses. The contract is subject to the availability of federal, state, and local funding, which may impact the final award. While no incumbent vendor is specifically mentioned, the solicitation emphasizes the need for a contractor capable of maintaining a first-class office building appearance across multiple facilities. The contract will require high-quality janitorial services that meet strict professional standards, with the potential for up to five years of total service through the base contract and optional renewals. Although a specific budget range is not disclosed, the total square footage of approximately 145,200 suggests a substantial service contract for the selected vendor. The comprehensive nature of the solicitation indicates Metrocare is seeking a professional, experienced janitorial service provider capable of maintaining a complex, multi-building healthcare and administrative campus.