Insurance Dispute Data Analytics

Closed State & local contract opportunity Posted

Solicitation number
RFI-06152
State
Florida
Responses due

Opportunity facts

Opportunity details come from vendor.myfloridamarketplace.com. Updated .

About this opportunity

The Florida Department of Financial Services (the Department) has issued a Request for Information (RFI) to gather information from experienced vendors regarding Insurance Dispute Data Analytics services. The key objectives are to determine if the Department should competitively procure these services and to establish the appropriate solicitation process. The Department may also use the vendor responses to inform the general, special, or technical specifications for a potential future competitive solicitation. The RFI seeks information on building an electronic system to interface three existing systems used for legal service of process, pre-suit notice requirements, and tracking insurance disputes. Vendors are asked to provide details on functionalities such as data searching, reporting, system stability, training, technical support, dashboard capabilities, security, and historical data analysis. The Department has extended the RFI response deadline to September 28, 2023 to account for the delay in posting the Questions and Answers document.

The RFI does not contain any specific details on set-asides, pricing terms, incumbents, or funding requirements and sources. It is an informational gathering exercise to assist the Department in determining the appropriate procurement approach for these Insurance Dispute Data Analytics services. The Department has allocated a projected budget of $900,000 for the potential future competitive solicitation and is open to both on-premise and cloud-based solutions, without a preference for any particular cloud vendor. The Department may select vendors to present their products and services as part of the RFI process.

Opportunity text

9/14/2023 - The Department hereby posts the Questions and Answers related to this RFI as well as associated exhibits. Please note, some of the questions within the Questions and Answers document are answered with the exhibits. Also, the Department has extended the deadline for Response submission to 9/28/23 to account for the delay in posting the Questions and Answers document.

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9/7/23 - The Department has extended the RFI Response deadline to 9/22/23 with the anticipation of posting the Q & A by 9/8/23. Please reach out to the Procurement Officer with any questions.

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8/31/23 - The Department is still working to respond to the questions received and will post its responses as quickly as possible. Please note, the Department will extend the deadline for submission of Responses by 2 weeks after the Q & A is posted. A new submission deadline will be specified once the Q & A is posted. We apologize for this delay and appreciate your patience.

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8/22/23 - The Department is still working to finalize its responses to all questions submitted and will post the Question-and-Answer document to the VIP as soon as possible.

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The Department of Financial Services (Department) is seeking information from experienced vendors for Insurance Dispute Data Analytics. The RFI process is used to gather information on whether to competitively procure the services sought and if so, to determine which solicitation process to use. The Department may also use the information provided by the vendor community to determine general, special, or technical specifications to include if the Department does issue a competitive solicitation for these services.

Please note, questions from the vendor community are due by August 15, 2023.

Files

File Type Posted
Q&A Exhibit 1.pdf PDF
Q&A Exhibit 4.pdf PDF
01-Questions and Answers Document.pdf PDF
Q&A Exhibit 3.xlsx XLSX spreadsheet
RFI Document.pdf PDF
Q&A Exhibit 2.pdf PDF
RFI No. 2324-01 Attachment A.pdf PDF

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