FDOR RFP #24/25-37 S/4HANA and BW/4HANA Upgrade Implementation Services
Closed State & local contract opportunity Posted
- Solicitation number
- RFP-10245
- State
- Florida
- Responses due
Opportunity facts
- Jurisdiction
- NIGP codes
- 91830 Computer Network Consulting
- 92049 Systems/Executive Software, Main Frame
- 92040 Programming Services, Computer (Including Mobile Device Applications)
- 92031 Installation Of Computers, Peripherals, And Related Equipment (Including Software)
- 91551 Information Highway Electronic Services (Internet, Ethernet, World Wide Web, Virtual Tours To Include Construction Renderings, Etc.)
- 92045 Software Maintenance/Support
- UNSPSC codes
- 80101507 Information technology consultation services
- 81111508 Application implementation services
- 81112106 Application service providers
- 81161501 Software application administration service
- 81111503 Systems integration design
- 81111504 Application programming services
- 81111511 System or application programming management service
Opportunity details come from vendor.myfloridamarketplace.com. Updated .
About this opportunity
The Florida Department of Revenue's Child Support Program is seeking an experienced SAP Software Integrator to upgrade its existing Child Support Automated Management System (CAMS) from SAP ECC, CRM, and BW to SAP S/4HANA and BW/4HANA. The project is divided into two parts: Part 1 involves implementing S/4HANA for CRM and ECC, and Part 2 focuses on implementing BW/4HANA for the existing BW system. The selected vendor must comprehensively assess the current business environment, identify potential gaps, upgrade the ECC and CRM systems, ensure existing custom code is adopted, and guarantee that third-party applications continue to function properly post-upgrade. Proposals are due on November 4, 2024, at 3:00 PM ET, with a contract effective date of January 6, 2025. The evaluation criteria will be based on a total of 210 points, covering technical understanding, implementation approach, company experience, and customer references. The contract will be a firm fixed-rate, deliverable-based arrangement with a three-year term, and vendors must be registered with the Florida Department of Management Services on MyFloridaMarketPlace.
The RFP does not explicitly mention specific set-aside designations or restrictions for disadvantaged enterprises. The current system, implemented in 2006 with ECC added in 2012 and databases converted to SAP HANA in December 2023, serves internal and external customers of the Child Support Program. The project will utilize an on-premises hybrid HPE Greenlake service model rather than RISE with SAP, and will involve approximately 2,624 ERP users. While no specific incumbent vendor is mentioned, the RFP indicates that the project will follow the SAP Activate Methodology and require onsite collaboration in Tallahassee, Florida. The contract is contingent upon annual appropriation by the Florida Legislature, with funding confirmed for the first year of the three-year term. Although no specific budget range is provided, the RFP emphasizes that all-inclusive pricing must cover all costs, and no additional compensation will be provided for taxes, expenses, or overhead.
Opportunity text
5 versions
Update #5 · Latest ·
*** 12/10/24 - Uploaded Addenda 4 to revise Section 3.2, Procurement Schedule
NOTE THAT THE NEW COST OPENING DATE AND TIME IS DECEMBER 16, 2024 @ 10:00 AM.
*** 10/9/23 - Uploaded Questions & Answers Round 2 and Addenda 3 ***
NOTE THAT DUE DATE/TIME HAS BEEN CHANGED TO 11/4/24 @ 3:00 PM
*** 10/1/24 - Uploaded Addenda 2 document. Note that questions for Round 2 are due 10/4/24 @ 12:00 PM. ***
*** 9/30/24 - Uploaded Questions and Answers Round 1. Anticipated date for Addendum 2 release is 10/1/24. ***
*** 9/23/24 - Added Addenda 1 to add Appendix to Exhibit E ***
The Florida Department of Revenue Child Support Program (Program) is embarking on a large and highly technical transformation activity requiring an experienced SAP Software Integrator (SI). The project is to upgrade the existing CAMS (Child Support Automated Management System) system, an SAP ECC, CRM, and BW based ERP to SAP S/4HANA and BW/4HANA. The selected vendor must become fully versed in the current business environment, assess, and identify gaps, upgrade ECC and Move CRM (functionality, functional and technical objects, configuration, code, and data) to S/4HANA, ensuring that existing custom code is adopted in the completed project, upgrade BW to BW/4HANA, and ensure existing third-party applications continue to function properly post-upgrade. The project will consist of two parts: Part 1, implementation of S/4HANA for CRM and ECC and Part 2, implementation of BW/4HANA for BW.
Update #4 ·
*** 10/9/23 - Uploaded Questions & Answers Round 2 and Addenda 3 ***
NOTE THAT DUE DATE/TIME HAS BEEN CHANGED TO 11/4/24 @ 3:00 PM
*** 10/1/24 - Uploaded Addenda 2 document. Note that questions for Round 2 are due 10/4/24 @ 12:00 PM. ***
*** 9/30/24 - Uploaded Questions and Answers Round 1. Anticipated date for Addendum 2 release is 10/1/24. ***
*** 9/23/24 - Added Addenda 1 to add Appendix to Exhibit E ***
The Florida Department of Revenue Child Support Program (Program) is embarking on a large and highly technical transformation activity requiring an experienced SAP Software Integrator (SI). The project is to upgrade the existing CAMS (Child Support Automated Management System) system, an SAP ECC, CRM, and BW based ERP to SAP S/4HANA and BW/4HANA. The selected vendor must become fully versed in the current business environment, assess, and identify gaps, upgrade ECC and Move CRM (functionality, functional and technical objects, configuration, code, and data) to S/4HANA, ensuring that existing custom code is adopted in the completed project, upgrade BW to BW/4HANA, and ensure existing third-party applications continue to function properly post-upgrade. The project will consist of two parts: Part 1, implementation of S/4HANA for CRM and ECC and Part 2, implementation of BW/4HANA for BW.
Update #3 ·
*** 10/1/24 - Uploaded Addendum 2 document. Note that questions for Round 2 are due 10/4/24 @ 12:00 PM. ***
*** 9/30/24 - Uploaded Questions and Answers Round 1. Anticipated date for Addendum 2 release is 10/1/24. ***
*** 9/23/24 - Added Addendum 1 to add Appendix to Exhibit E ***
The Florida Department of Revenue Child Support Program (Program) is embarking on a large and highly technical transformation activity requiring an experienced SAP Software Integrator (SI). The project is to upgrade the existing CAMS (Child Support Automated Management System) system, an SAP ECC, CRM, and BW based ERP to SAP S/4HANA and BW/4HANA. The selected vendor must become fully versed in the current business environment, assess, and identify gaps, upgrade ECC and Move CRM (functionality, functional and technical objects, configuration, code, and data) to S/4HANA, ensuring that existing custom code is adopted in the completed project, upgrade BW to BW/4HANA, and ensure existing third-party applications continue to function properly post-upgrade. The project will consist of two parts: Part 1, implementation of S/4HANA for CRM and ECC and Part 2, implementation of BW/4HANA for BW.
Update #2 ·
*** 9/23/24 - Added Addendum 1 to add Appendix to Exhibit E ***
The Florida Department of Revenue Child Support Program (Program) is embarking on a large and highly technical transformation activity requiring an experienced SAP Software Integrator (SI). The project is to upgrade the existing CAMS (Child Support Automated Management System) system, an SAP ECC, CRM, and BW based ERP to SAP S/4HANA and BW/4HANA. The selected vendor must become fully versed in the current business environment, assess, and identify gaps, upgrade ECC and Move CRM (functionality, functional and technical objects, configuration, code, and data) to S/4HANA, ensuring that existing custom code is adopted in the completed project, upgrade BW to BW/4HANA, and ensure existing third-party applications continue to function properly post-upgrade. The project will consist of two parts: Part 1, implementation of S/4HANA for CRM and ECC and Part 2, implementation of BW/4HANA for BW.
Update #1 ·
The Florida Department of Revenue Child Support Program (Program) is embarking on a large and highly technical transformation activity requiring an experienced SAP Software Integrator (SI). The project is to upgrade the existing CAMS (Child Support Automated Management System) system, an SAP ECC, CRM, and BW based ERP to SAP S/4HANA and BW/4HANA. The selected vendor must become fully versed in the current business environment, assess, and identify gaps, upgrade ECC and Move CRM (functionality, functional and technical objects, configuration, code, and data) to S/4HANA, ensuring that existing custom code is adopted in the completed project, upgrade BW to BW/4HANA, and ensure existing third-party applications continue to function properly post-upgrade. The project will consist of two parts: Part 1, implementation of S/4HANA for CRM and ECC and Part 2, implementation of BW/4HANA for BW.
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