The City of Pittsburgh is requesting information on scope and cost for a 311 Customer Relationship Management System solicitation, with the RFI due June 18, 2026 (same date as posting). This is a SaaS procurement requiring multi-channel citizen service request consolidation across phone, email, social media, chat, text messaging, and in-person submissions. The system must support constituent management with full service request lifecycle tracking, real-time analytics, image-recognition AI, and...
The City of Petersburg, Virginia is requesting information on cloud-based enterprise resource planning systems suitable for small to mid-sized municipal governments under RFI 120453, with responses due June 22, 2026 at 2:30 p.m. EST. Addendum #1, issued June 1, extended the original June 5 deadline; acknowledgment of the addendum is required for responses to be considered. The City currently operates approximately 50 ERP users across Finance, Human Resources, and related administrative...
The City of Pittsburgh, on behalf of the Equipment Leasing Authority of the City of Pittsburgh (ELA), is requesting proposals for a custom four-door pumper apparatus with 2,000 GPM 2-stage pumping capacity designed for Type I Engine operations under RFP 2026-RFP ELA-088, with proposals due July 7, 2026 at 5:00 p.m. Attendance at a mandatory pre-proposal meeting on June 2, 2026 at 9:00 a.m. at 2945 Railroad Street, Second Floor, Pittsburgh, Pennsylvania is required; failure to attend results in...
Allegheny County Department of Information Technology is requesting proposals for an infrastructure sustainability and modernization assessment under RFP-9517, with proposals due July 22, 2026. The scope requires evaluation of Allegheny County's hybrid infrastructure environment—on-premises data centers, Azure usage, vendor-managed systems, and internally administered applications and platforms—to assess long-term sustainability, operational resiliency, and modernization opportunities. The...
The City of Pittsburgh Office of Management & Budget, on behalf of the Department of Innovation & Performance, is soliciting proposals for an Enterprise Resource Planning (ERP) solution with a proposal due date of July 10, 2026 at 3:00 p.m., and a pre-proposal meeting on June 1, 2026; questions are due June 15, 2026.
The procurement requires a vendor-hosted, cloud-based ERP system to serve as the primary system of record for financial and administrative functions across approximately 25 departments and 2,000 employees. Core modules must include accounts payable, accounts receivable, budgeting, general ledger, procurement, human resources integration, and reporting and analytics. The solution must achieve 99.99% uptime per month (per Attachment G SLA), certify SSAE 18 SOC2 Type 2 audits covering Security and Availability Principles, confirm data residency within the United States, and support bidirectional integrations with 36 distinct external systems including Ceridian Dayforce, Atlantis Inventory, Bank of America, First National Bank, PNC Bank, Huntington Bank, Cartegraph, Docusign, OnBase, Procore, and eCivis. Of the 36 required integrations, 32 are new; three (Bank of America cleared transactions, Bank of America payment instructions, and Ceridian Dayforce payroll journal entries) currently exist. The City intends to replace six legacy systems (Alteryx, B3 Real Estate, DPW Portal, Oracle JD Edwards, Questica, QuickBooks) and maintain or interface with 48 others. Vendors must support WCAG 2.1 accessibility, single sign-on via LDAP/Azure AD/SAML, REST APIs and SFTP integrations, and workflow engines with role-based security and audit trails. Data migration spans thirteen functional areas including Accounts Payable, Accounts Receivable, General Ledger, Capital Assets, and Grants.
The contract term is five years plus two optional five-year renewal periods. Pricing must be firm, fixed, and itemized separately for software licensing, professional services, and other costs across a ten-year projection period, with annual increases limited to CPI-U or 3 percent, whichever is less. Implementation services are payable 50 percent upon Conditional Acceptance of milestones and 50 percent upon Final Acceptance. Vendors must provide at least five client references from organizations of similar size or complexity and demonstrate at least three public sector ERP installations within the past five years, along with audited financial statements for the past three fiscal years or current Dun & Bradstreet reports. Evaluation includes three rounds: Round 1 assesses minimum criteria; Round 2 scores functional and technical requirements (20 points), implementation approach (30 points), ongoing support (15 points), vendor experience and financial stability (15 points), cost (10 points), and MWDBE/VOSB good faith effort (10 points); Round 3 involves demonstrations and reference checks. Contract award is anticipated for July/August 2026. Proposals must be submitted through the City's e-Procurement Portal.