Drupal Maintenance and Development

The Maryland Administrative Office of the Courts (AOC) issued a Request for Proposals on March 25, 2026, on behalf of the Government Relations and Public Affairs Division for Drupal maintenance and development services for two websites: a public-facing site (mdcourts.gov) and an intranet site (CourtNet) restricted to Judiciary employees. The scope of work includes comprehensive Drupal support encompassing maintenance, security updates, system administration, and development services, with development constituting approximately 30 percent of the overall work. The public website requires upgrading to Drupal 11 and ongoing maintenance, while the intranet site currently consists of approximately 2,000 HTML pages and 8,139 documents and requires completion of migration from a non-Drupal platform to Drupal and upgrading to Drupal 11. Qualified offerors must demonstrate a minimum of three years' experience providing maintenance and support services for websites of comparable size, including Drupal hosting, development, design, and web data migration services. The contract will be awarded on a Labor Hour, Not-to-Exceed (NTE) basis for remote services only during normal business hours (Monday through Friday, 8:00 AM to 4:30 PM Eastern Standard Time), with evaluation based on the most advantageous proposal considering price and technical evaluation factors. The contract term runs from July 1, 2026, through June 30, 2031 (five years), with no renewal options. Proposals were due electronically through the Procurement Portal by April 21, 2026, and the AOC reserves the right to require oral presentations as part of the technical evaluation and may request Best and Final Offers from remaining offerors.

No minority business enterprise (MBE) or veteran-owned small business enterprise (VSBE) subcontracting goals have been established for this solicitation, though minority and veteran-owned enterprises are encouraged to participate. Successful offerors must obtain and maintain specific insurance coverages including Commercial General Liability ($1,000,000 combined single limit per occurrence), Worker's Compensation ($500,000), Cyber Liability & Data Breach ($5,000,000 per occurrence), and Professional Liability/Errors & Omissions ($1,000,000 per occurrence). Offerors must be registered with the Maryland Department of Assessments and Taxation (SDAT) and comply with all JIS Information Security Policy requirements, SOC 2 Type II reporting requirements if using cloud-based services, and background check procedures. The contract framework designates all materials developed as "works for hire" owned exclusively by the AOC, with contractor liability capped at five times the NTE Amount for general claims while remaining unlimited for third-party claims. The pricing structure requires bidders to submit hourly rates for each website across five one-year performance periods, with each year requiring 160 hours of remote work per website (320 hours total annually), though specific budget ranges or award values are not disclosed in the available procurement documents.