Districts 4 and 6 Commuter Services

The Florida Department of Transportation (FDOT) Districts 4 and 6 are seeking a qualified vendor to provide comprehensive commuter services across Miami-Dade and Broward counties under solicitation DOT-RFP-26-6200EG. The services include operating carpool, vanpool, and Park-and-Ride matching programs; maintaining a website, toll-free call center, and customer service operations; administering a Guaranteed Ride Home program; coordinating with transit partners on express lanes and bus services; managing transportation system management and operations (TSM&O) initiatives; and providing case management. Optional services available at FDOT's discretion include planning and analytical studies, transportation planning document reviews, marketing and communications support, enhanced customer information system implementation, technical assistance to transit providers, pilot initiative implementation, and interagency coordination with local governments. The successful vendor must establish a dedicated South Florida Commuter Services office within 60 days of contract execution and maintain mandatory staffing positions including a Project Director (minimum five years' experience), Marketing Manager (minimum three years), Program Administrator (minimum three years), First Mile/Last Mile Planner, Special Activity Coordinator, Marketing Coordinator, and Customer Service/Call Center Representatives. Evaluation criteria consist of technical proposals (100 points: Executive Summary 15 points, Management Plan 25 points, Technical Plan 50 points, Work Plan 10 points), oral presentations (100 points: Presentation 50 points, Questions 50 points), and price proposals (25 points), with a minimum technical score of 70 points required for responsiveness. The technical proposal due date is February 26, 2026, at 10:00 AM via email to D6.Purch@dot.state.fl.us, with technical proposal opening on March 9, 2026, at 2:00 PM, oral presentations on March 17, 2026, price proposal opening on April 1, 2026, at 2:00 PM, and an intended award decision posted on April 13, 2026. The contract term is 60 months beginning in May 2026 through May 2031, with a potential renewal period not to exceed three years or the original contract term, whichever is longer.

The RFP documents do not specify set-aside designations or restrictions on respondent types based on disadvantaged enterprise status. Proposers must be registered in the MyFloridaMarketPlace system by the time of technical proposal opening, submit W-9 forms to the Department of Financial Services, and certify compliance with E-Verify requirements and federal nondiscrimination statutes including Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, and the Federal-Aid Highway Act of 1973. Required insurance includes general liability coverage with combined bodily injury limits of at least $200,000 per person and $300,000 per occurrence, and property damage insurance of at least $200,000 per occurrence; no performance bond is required. Historical operational data indicates incumbent services provided 8,235 Uber trips and 222 taxi trips through the Guaranteed Ride Home program over 24 months, with a customer call center handling 30,033 calls with an average handle time of 3 minutes and 48 seconds. The RFP documents do not provide explicit budget ranges or award values; however, pricing must be submitted as hourly rates for all position classifications including salary, overhead, fringe benefits, and operating margin, with estimated annual Guaranteed Ride Home quantities ranging from 3 to 2,700 rides depending on county location. All materials prepared under the contract become the exclusive property of FDOT without restriction on use, and payment is contingent upon receipt and approval of goods and services, with a one percent transaction fee assessed through MyFloridaMarketPlace.