Cross System Monitoring and Auditing Platform

The Superior Court of California, County of Los Angeles is requesting proposals for a cross-system monitoring and auditing platform capable of discovering, inventorying, and auditing policies, controls, and procedures across multiple systems, users, and applications, with proposals due August 25, 2026 and evaluations scheduled August 24–28, 2026. A Small Business preference of 5% of the highest scored proposal and a Disabled Veteran Business Enterprise preference of 3% are available for qualified proposers.

The platform must serve approximately 6,000 users and 11,000 endpoints across up to 750 applications and accommodate up to 1,000 Court policies and procedures. Core functionality includes application discovery and inventory, conversion of Court policy documents into auditable multi-step processes, cross-system and cross-user activity linking, policy-violation alerting, audit-cycle execution with population sampling, and search and reporting capabilities. The platform must meet 99.9% uptime; provide response and resolution SLAs ranging from one hour to ten business days by issue severity; consume no more than 8% CPU, 5% memory, and 10% storage on local agents; support data encryption with TLS 1.2 or higher in transit and AES-256 at rest; and maintain SOC 2 Type II certification. Vendors must demonstrate five years of documented experience providing similar services and provide evidence of implementation at two customers of similar size and scope to the Court.

The contract term is three years with two optional one-year renewal terms. Pricing must be all-inclusive except applicable taxes, quoted for new products only, and remain valid for 120 days. All proposals must be submitted electronically through Bonfire. Evaluation is weighted: Experience on Similar Assignments (20%), Quality of Work Plan and Platform Features (20%), Cost (50%), Security and Compliance (7%), and preferences (3% DVBE). Professional services for implementation must be quoted as fixed fee with price escalation for renewal years capped at the Consumer Price Index rate annually. Required insurance includes workers' compensation, general liability, professional liability, cyber liability, and technology professional liability coverage with limits from $1–5 million depending on type. Notice of Intent to Award is expected September 4, with service start September 14, 2026.