CONTRACT: Vehicle Glass Replacement and Installation Service

The State of New Hampshire, through its Department of Administrative Services, Bureau of Purchase and Property, issued Request for Bid (RFB) #2617-23 for Vehicle Glass Replacement and Installation Services covering all ten counties in the state. The procurement seeks qualified vendors to provide comprehensive windshield replacement, installation, and chip repair services for domestic and foreign vehicles, meeting National Auto Glass Specifications (NAGS) requirements. Services can be delivered either on-site at state agency locations or at the vendor's facility, based on agency preference. The bid was posted on June 2, 2023, with a closing date of June 14, 2023, at 9:00 AM EST, and the last day for bid inquiries was June 9, 2023. The initial contract term is five years, with potential extension options for up to two additional years under the same terms and conditions. Key vendor requirements include providing comprehensive general liability insurance with minimum coverage of $1,000,000 per occurrence, maintaining workers' compensation insurance, and offering a one-year warranty covering 100% of repair or replacement costs. Evaluation criteria focused on pricing, with vendors submitting bids based on total net high discount from the NAGS Calculator/Price Listing & Catalog.

The contract is non-exclusive and allows participation by political subdivisions and nonprofit organizations under Section 501(c) of the Internal Revenue Code at established contract prices. No specific set-aside designations for disadvantaged enterprises were mentioned in the documentation. The bid was ultimately awarded to Marbucco Corp., doing business as Granite State Glass, which submitted the lowest bid of $34,350.00, undercutting competitor Glass America's bid of $42,110.00. The state estimated multiple windshield replacements and chip repairs annually but did not guarantee minimum or maximum quantities. Pricing must remain firm for the first year, with potential adjustments on subsequent anniversaries, subject to 30-day written notice and substantiation. Vendors are required to submit quarterly and annual usage reports and establish individual customer accounts within three business days of order placement. The contract covers windshield replacements (89 units), windshield chip repairs (13 units), and includes a 38 percent discount on NAGS List price for the awarded vendor.