Concert Hall Ticketing Service
Closed State & local contract opportunity Posted
- Solicitation number
- 24109
- State
- Colorado
- Responses due
Opportunity facts
- Jurisdiction
- NIGP codes
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- Point of contact
-
- Tyler Dorsey tsdorsey@fortlewis.edu (970) 247-7546
Opportunity details come from bidnetdirect.com. Updated .
About this opportunity
Fort Lewis College, located in Durango, Colorado, is seeking proposals for a comprehensive Concert Hall Ticketing Service through RFP 24109. The procurement is for a ticketing management system provider to serve the college's concert venue, with a minimum contract duration of three years and options for two additional one-year renewals. The selected vendor must provide an online and mobile ticketing system capable of managing diverse ticket sales options, including individual and grouped tickets, gift certificates, subscriptions, packages, donations, memberships, and merchandise. Key technical requirements include fraud prevention, TouchNet compatibility, ticket printing and scanning equipment, third-party integrations, and robust customer management capabilities. Proposals are due on March 28, 2024, at 2:00 PM Mountain Standard Time, with an anticipated intent to award notification on April 26, 2024. Evaluation criteria will encompass conformance to RFP format, cost, proposed services and timeline, vendor references, and overall vendor stability. The college currently manages approximately 73,451 customer accounts and sells between 17,735 and 37,272 tickets annually, with an average ticket price of $40.
The RFP does not explicitly specify set-aside designations or restrictions for disadvantaged enterprises. Current infrastructure includes BOCA Lemur Printers and iPads for ticket management, with a requirement for at least 3 thermal printers and 6 handheld barcode readers. The college wants to preserve customer account data from 2019, which involves migrating approximately 21,500 accounts to the new system. Existing ticketing fee structures include $1 per online ticket, $0.10 per phone/in-person ticket, with fees built into ticket prices up to $4 per ticket. While specific budget ranges are not disclosed, the comprehensive nature of the requirements suggests a significant investment in a sophisticated ticketing management system. Fort Lewis College serves approximately 3,300 students from 47 states, 13 countries, and 173 American Indian tribes and Alaskan Native villages, indicating the potential scale and complexity of the ticketing system needed. The college reserves the right to reject any offers, accept non-lowest priced proposals, and potentially award multiple contracts.
Opportunity text
Fort Lewis College is seeking proposals from qualified firms that provide ticketing management systems. Fort Lewis College is seeing to work with a company for a minimum of three years with the option of two single year renewals.
Files
| File | Type | Posted |
|---|---|---|
| 24109 Concert Hall Ticketing Service Addendum 1.pdf | ||
| 24109 FLC Concert Hall Ticketing Serive.pdf |
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