Community Corrections Case Management Software System

Escambia County Corrections Department in Florida is soliciting proposals for a web-based misdemeanor community corrections case management system, with a non-mandatory pre-solicitation meeting on November 19, 2026 and electronic proposal submission due December 17, 2026 at 10:00 a.m. The system must operate 24 hours a day, 7 days a week and support accounting, check diversion, community service, misdemeanor probation, pre-trial diversion, and pre-trial release functions, along with electronic monitoring. The County is procuring the system for two County locations serving approximately 2,000 offenders monthly with approximately 45 system users.

Proposers must have five years of experience providing similar services and three years of experience for personnel in customer support and implementation. Proposers must be authorized to do business in Florida and comply with criminal justice information services (CJIS) and HIPAA requirements. Contractors must complete a Software Assessment Application Questionnaire approved by the County's Information Technology Department and are subject to fingerprinting and background checks. The security questionnaire covers hosting model and data center locations, encryption, backup and retention, identity management integration, ADA compliance, and AI usage, including data retention, quality controls, and audit trails. Vendors must confirm that hosting avoids U.S. banned countries and blacklisted jurisdictions.

Cost proposals must include software licensing, implementation, data migration, training, five years of annual maintenance and support, hourly rates for additional services, and estimates for potential software interfaces. The initial contract term is 36 months, with two optional 12-month renewals for a maximum total of 60 months. Questions are due December 3, 2026. Responses require eight tabs covering contractor qualifications, references, capabilities and product functionality, cost proposals, implementation plans, additional services, draft agreements, and required purchasing documents. E-Verify certification, a sworn statement on public entity crimes, a conflict of interest form, and drug-free workplace certification must accompany the submission.