Collections and Accounts Receivable System

The County of Los Angeles (County) Treasurer and Tax Collector (TTC) is issuing this Request for Proposals (RFP) for the provision of the Collections and Accounts Receivable System. The RFP may be downloaded by accessing https://camisvr.co.la.ca.us/lacobids/, selecting 'Open Solicitations,' and searching for the solicitation title 'Collections and Accounts Receivable System,' or https://ttc.lacounty.gov/contract-opportunities/. Potential Proposers are responsible for downloading and reviewing the entire RFP. The RFP includes service requirements, proposal content, format requirements, a description of the proposal selection process, and a sample contract. Potential Proposers that meet the minimum requirements, identified in Paragraph 4.0 (Minimum Mandatory Requirements), are invited to submit a proposal to provide the services described in Exhibit A (Statement of Work) of Appendix A (Contract). Potential Proposers should carefully review the RFP and ensure the proposal complies with all RFP requirements. Pursuant to Subparagraph 8.5.8 (Exceptions to Terms and Conditions of Contract and/or Requirements of Statement of Work and Attachments), Proposers must list all exceptions within the proposal submission. Proposers may not take exception to the Standard Terms and Conditions in full and replace the County's Standard Terms and Conditions with the Proposer's. TTC will consider such a proposal to be non-responsive. TTC recommends approval of the contract to the most responsive and responsible Proposer. In general, the greater the number of exceptions to the terms and conditions the Proposer lists, and the more substantive the exceptions are, the less responsive the proposal will be deemed. Thus, a Proposer that lists a large number of exceptions in quantity or quality will be scored accordingly. This practice reflects the fact that a Proposer's ability to accept the Standard Terms and Conditions as is, without any exception, is more responsive to the RFP than a Proposer that takes multiple exceptions to the Standard Terms and Conditions. During negotiations, TTC limits the exceptions that can be negotiated to the exceptions listed in the proposal itself. A virtual Mandatory Proposers' Conference (Conference), to answer questions regarding the written specifications of the RFP, will be held at 11:00 a.m. Pacific Time (PT) on Tuesday, July 21, 2026. Proposers that intend to submit proposals must attend this Conference or will be disqualified. To register for the Conference, please email Seeta Azizi, Contracts Section, at contracts@ttc.lacounty.gov no later than 5:00 p.m. PT on Monday, July 20, 2026. Proposals must be prepared in accordance with Paragraph 8.0 (Business Proposal Requirements and Evaluation Criteria). Proposals are due no later than 5:00 p.m. PT on Monday, August 31, 2026, and must be emailed to contracts@ttc.lacounty.gov. Proposals received after the scheduled deadline will not be accepted.