Cisco Security Incident Response Retainer Enhanced

The City of Pembroke Pines is seeking bids for a Cisco Security Incident Response Retainer Enhanced service through Invitation for Bid #TS-25-21, targeting comprehensive cybersecurity incident response capabilities. The procurement specifically requests pricing for three line items: a Cisco Talos Incident Response Subscription, a Service Contract for Cisco Talos Incident Response Retainer, and a Cisco Talos Incident Response Retainer - Large, all for a 12-month period. The service offering will provide both proactive (readiness) and reactive (retainer) services against cyber threats, including incident response readiness assessments, proactive threat hunting, strategy and planning, tabletop exercises, triage, investigation, containment, remediation, and breach communications. Potential bidders must submit electronic proposals through the City's OpenGov e-Procurement portal by December 23, 2025, at 2:00 p.m., with bid opening at 2:30 p.m. the same day. Questions regarding the solicitation are due by December 8, 2025, at 11:30 p.m., with final answers to be issued by December 11, 2025. No substitutes, equivalents, or alternate bids will be accepted, and the contract term is one year with no renewal options.

The solicitation includes preferences for local and disadvantaged businesses, offering a 5 percent preference for Pembroke Pines vendors, a 2.5 percent preference for Broward County vendors, and additional preferences for Veteran-Owned Small Businesses, Minority-Owned Businesses, and Women-Owned Business Enterprises. Vendors must register with the E-Verify system and comply with all federal, state, and local laws. Insurance requirements are comprehensive, mandating General Liability ($1,000,000 per occurrence), Workers' Compensation, Umbrella/Excess Liability ($2,000,000), Professional Liability/Errors & Omissions ($1,000,000), and Cyber Liability ($1,000,000 per loss). The estimated project cost is $150,000, and no proposal security or payment and performance bonds are required. All proposals become City property and are subject to Florida Public Records Law. Successful bidders must certify insurance compliance and obtain all required coverage prior to contract execution, ensuring they can effectively provide the specified cybersecurity incident response services for the City of Pembroke Pines.