Banking, Treasury, and Cash Management Services

Integral Care is requesting proposals for comprehensive banking, treasury, and cash management services under RFP IC-RFP-2026-001, with proposals due May 7, 2026 at 5:00 PM CDT. Mandatory pass/fail requirements include FDIC insurance, Federal Reserve membership or correspondent access, and at least one full-service branch in Travis County or surrounding areas.

The scope encompasses depository services with virtual and sub-general ledger accounts; treasury portal with role-based access and dual-control workflows; ACH, wire, check, and positive pay processing; commercial and virtual card programs compatible with Workday; lockbox and remote deposit capture; fraud prevention and 24/7 escalation with 30-minute response times for critical issues; daily consolidated reporting by 8:00 AM with monthly statements within five business days; and API/Webhook and SFTP connectivity supporting BAI2 and ISO 20022 file formats. Integral Care operates five primary accounts with approximately 150 virtual/sub-accounts and projects monthly volumes of 18 ACH payments ($4.6 million), one wire transfer ($45,891.86), 448 checks ($1.5 million), 952 virtual card transactions ($3.5 million), 61 lockbox deposits ($875,000), and 65 purchasing cardholders with estimated annual spend of $683,224.68. A target go-live date is September 1, 2026. Proposers must deliver a detailed implementation plan within ten business days of award.

Integral Care, a behavioral health and intellectual/developmental disabilities services organization in Travis County, requires professional liability insurance of $1 million per claim/$3 million aggregate, general liability of $2 million per claim/$3 million aggregate, and cyber/errors and omissions liability of $5 million covering ransomware and data exfiltration. The organization is grant-funded and requires compliance with 2 CFR Part 200 and Texas Grant Management Standards.

Evaluation is scored on 100 points: scope fit and capabilities (25 points), security and fraud prevention (20 points), reporting and Workday compatibility (15 points), implementation planning (10 points), customer service (10 points), pricing competitiveness (15 points), and experience with references (5 points). The award is for an initial three-year term with up to two additional years of renewal options at Integral Care's discretion. Integral Care may award one primary contract or multiple contracts for different service components. An optional pre-bid conference was held April 9, 2026. Questions were due April 16, 2026 at 5:00 PM CDT.