V212--Non-Emergent Medical Transportation Services

The Department of Veterans Affairs, Veterans Health Administration, Veterans Integrated Service Network 10 is soliciting quotations for non-emergent ambulatory and wheelchair/ambulette transportation services to support the Louis Stokes Cleveland VA Medical Center's Rehabilitation Research and Development Center. The contractor must furnish all vehicles, drivers, attendants, management, and supplies necessary to provide safe, reliable transportation for authorized research participants between their residences and VA or VA-authorized facilities in the Cleveland area, excluding stretcher transports and any life support services. Key requirements include compliance with ADA standards, NHTSA/FMVSS vehicle standards, Ohio Medicaid/NEMT regulations, and Service Contract Act Wage Determination #2015-4727. Contractors must be registered in SAM as active small businesses under NAICS code 485991 and maintain driver certifications and safety protocols, including accident reporting within one hour. The original due date of February 27, 2026 was extended via amendment to February 28, 2026 at 3:30 PM EST to align SAM.gov posting with the solicitation document. Pricing will be evaluated on a firm-fixed-price basis with round-trip transportation charges stratified by service type and distance band (within 20 miles, outside 20 miles, and outside 50 miles), and payment will be made electronically through the VA's Tungsten Network e-invoicing system.

This solicitation is designated as a 100% small business set-aside with an estimated contract value of $19 million. The contract will have a base period running from approximately March 15, 2026 through March 14, 2027, with three optional one-year renewal periods extending through March 14, 2030, based on an estimated historical volume of approximately 270 round trips per fiscal year. No incumbent or current contractor information is referenced in the solicitation documents. The contract will be conducted under Simplified Acquisition Procedures as a commercial services procurement resulting in a single firm fixed-price contract award. Services will be performed in Cleveland, Ohio 44106, with transportation primarily during medical center business hours, though occasional weekend, holiday, or outside-business-hours transports may be required with advance notice. All costs including waiting time, weekend/holiday service, additional escorts, and mileage variations within distance bands must be incorporated into the round-trip pricing structure.