Unified Servicing and Data Solution (USDS) Solicitation
Closed Solicitation Posted
This opportunity was awarded. See its 5 award notices in the notice history.
- Solicitation number
- 91003122R0007
- Agency
- Contracts and Acquisition Management Department of Education
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 522390 Other Activities Related to Credit Intermediation
- PSC
- R710 Support- Management: Financial
- Place of performance
- United States
Notice details come from SAM.gov. Updated .
About this opportunity
The U.S. Department of Education Office of Federal Student Aid released Solicitation No. 91003122R0007 seeking qualified contractors to provide continued student loan servicing capabilities to replace existing Title IV Additional Servicers and Not-For-Profit Servicer contracts. The resulting Unified Servicing and Data Solution contracts will provide complete student loan servicing, loan consolidation origination and disbursement, financial reporting, processing of specialty claims, complete fulfillment, operational reporting, compliance monitoring, and data integrations with other FSA systems. Offerors must submit proposals by specified deadlines to be evaluated based on technical qualifications, past performance, and price to begin contract performance on January 1, 2023.
There is no set-aside designation. The primary NAICS code is 523110 and PSC code is R799. The solicitation aims to replace legacy contracts held by Title IV Additional Servicers and Not-For-Profit Servicers through new awards estimated to have a total value over $28 billion for a 10-year period of performance providing student loan servicing for over 37 million borrower accounts across the United States.
Notice text
9 versions
Update #9 · Latest ·
The U.S Department of Education Office of Federal Student Aid (FSA) releases the attached Solicitation No. 91003122R0007 entitled Unified Servicing and Data Solution (USDS) seeking servicers to provide continued servicing capabilities for FSA’s student aid recipients. The resulting USDS contracts will replace the existing Title IV Additional Servicers (TIVAS) and Not-For-Profit (NFP) Servicers (collectively, Legacy Servicers) contracts and provide the following services:
• Complete Student Loan Servicing;
• Student Loan Consolidation Origination and Disbursement;
• Financial Reporting;
• Processing of Specialty Claims (discharge, forgiveness, and cancellation);
• Complete Fulfillment;
• Operational Reporting;
• Compliance Monitoring; and
• Data Integrations with other FSA Systems.
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Amendment 0001
This amendment 0001 is to correct the file error in attachment labeled "01 - Business Operations and Servicing Requirements Attachments.zip". The file was unable to be opened. It is deleted and replaced with the new file labeled "Corrected 01 - Business Operations and Servicing Requirements Attachments". No further changes are made to the solicitation.
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Amendment 0002
This amendment 0002 is to provide responses to inital questions recieved and update the solicitation as needed. Full details of the amendment can be found in the attached amendment file labeled "USDS_RFP_91003122R0007_Amendment_0002_05262022".
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Amendment 0003
This amendment 0003 is to provide responses to questions recieved and update the solicitation as needed. Full details of the amendment can be found in the attached amendment file labeled "USDS_RFP_91003122R0007_Amendment_0003_06232022". The questions and answers along with the amended solicitation and any associated revised documents are provided in the attached zip file labeled "91003122R0007_Amendment_0003_Documents".
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Amendment 0004
This amendment 0004 is to provide responses to questions received and update the solicitation as needed. Full details of the amendment can be found in the attached amendment file labeled "USDS_RFP_91003122R0007_Amendment_0004_07062022". The questions and answers along with the amended solicitation and any associated revised or new documents are provided in the attached zip file labeled "91003122R0007_Amendment_0004_Documents".
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Amendment 0005
This amendment 0005 is to provide responses to questions received and update the solicitation as needed. Full details of the amendment can be found in the attached amendment file labeled "USDS_RFP_91003122R0007_Amendment_0005_07122022". The questions and answers along with the amended solicitation and any associated revised or new documents are provided in the attached zip file labeled "91003122R0007_Amendment_0005_Documents".
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Amendment 0006
This amendment 0006 is to provide responses to questions received and update the solicitation as needed. Full details of the amendment can be found in the attached amendment file labeled "USDS_RFP_91003122R0007_Amendment_0006_07142022". The questions and answers along with the amended solicitation and any associated revised or new documents are provided in the attached zip file labeled "91003122R0007_Amendment_0006_Documents".
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Amendment 0007
This amendment 0007 is to correct an error in the Pricing Template. Full details of the amendment can be found in the attached amendment file labeled "USDS_RFP_91003122R0007_Amendment_0007_07152022". The updated Pricing Template file labeled "15 - Pricing Template 07152022" is attached.
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Amendment 0008
This amendment 0008 is to update a response to a previously answered question. Full details of the amendment can be found in the attached amendment file labeled "USDS_RFP_91003122R0007_Amendment_0008_07182022".
Update #8 ·
The U.S Department of Education Office of Federal Student Aid (FSA) releases the attached Solicitation No. 91003122R0007 entitled Unified Servicing and Data Solution (USDS) seeking servicers to provide continued servicing capabilities for FSA’s student aid recipients. The resulting USDS contracts will replace the existing Title IV Additional Servicers (TIVAS) and Not-For-Profit (NFP) Servicers (collectively, Legacy Servicers) contracts and provide the following services:
• Complete Student Loan Servicing;
• Student Loan Consolidation Origination and Disbursement;
• Financial Reporting;
• Processing of Specialty Claims (discharge, forgiveness, and cancellation);
• Complete Fulfillment;
• Operational Reporting;
• Compliance Monitoring; and
• Data Integrations with other FSA Systems.
----
Amendment 0001
This amendment 0001 is to correct the file error in attachment labeled "01 - Business Operations and Servicing Requirements Attachments.zip". The file was unable to be opened. It is deleted and replaced with the new file labeled "Corrected 01 - Business Operations and Servicing Requirements Attachments". No further changes are made to the solicitation.
----
Amendment 0002
This amendment 0002 is to provide responses to inital questions recieved and update the solicitation as needed. Full details of the amendment can be found in the attached amendment file labeled "USDS_RFP_91003122R0007_Amendment_0002_05262022".
----
Amendment 0003
This amendment 0003 is to provide responses to questions recieved and update the solicitation as needed. Full details of the amendment can be found in the attached amendment file labeled "USDS_RFP_91003122R0007_Amendment_0003_06232022". The questions and answers along with the amended solicitation and any associated revised documents are provided in the attached zip file labeled "91003122R0007_Amendment_0003_Documents".
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Amendment 0004
This amendment 0004 is to provide responses to questions received and update the solicitation as needed. Full details of the amendment can be found in the attached amendment file labeled "USDS_RFP_91003122R0007_Amendment_0004_07062022". The questions and answers along with the amended solicitation and any associated revised or new documents are provided in the attached zip file labeled "91003122R0007_Amendment_0004_Documents".
----
Amendment 0005
This amendment 0005 is to provide responses to questions received and update the solicitation as needed. Full details of the amendment can be found in the attached amendment file labeled "USDS_RFP_91003122R0007_Amendment_0005_07122022". The questions and answers along with the amended solicitation and any associated revised or new documents are provided in the attached zip file labeled "91003122R0007_Amendment_0005_Documents".
----
Amendment 0006
This amendment 0006 is to provide responses to questions received and update the solicitation as needed. Full details of the amendment can be found in the attached amendment file labeled "USDS_RFP_91003122R0007_Amendment_0006_07142022". The questions and answers along with the amended solicitation and any associated revised or new documents are provided in the attached zip file labeled "91003122R0007_Amendment_0006_Documents".
-----
Amendment 0007
This amendment 0007 is to correct an error in the Pricing Template. Full details of the amendment can be found in the attached amendment file labeled "USDS_RFP_91003122R0007_Amendment_0007_07152022". The updated Pricing Template file labeled "15 - Pricing Template 07152022" is attached.
Update #7 ·
The U.S Department of Education Office of Federal Student Aid (FSA) releases the attached Solicitation No. 91003122R0007 entitled Unified Servicing and Data Solution (USDS) seeking servicers to provide continued servicing capabilities for FSA’s student aid recipients. The resulting USDS contracts will replace the existing Title IV Additional Servicers (TIVAS) and Not-For-Profit (NFP) Servicers (collectively, Legacy Servicers) contracts and provide the following services:
• Complete Student Loan Servicing;
• Student Loan Consolidation Origination and Disbursement;
• Financial Reporting;
• Processing of Specialty Claims (discharge, forgiveness, and cancellation);
• Complete Fulfillment;
• Operational Reporting;
• Compliance Monitoring; and
• Data Integrations with other FSA Systems.
----
Amendment 0001
This amendment 0001 is to correct the file error in attachment labeled "01 - Business Operations and Servicing Requirements Attachments.zip". The file was unable to be opened. It is deleted and replaced with the new file labeled "Corrected 01 - Business Operations and Servicing Requirements Attachments". No further changes are made to the solicitation.
----
Amendment 0002
This amendment 0002 is to provide responses to inital questions recieved and update the solicitation as needed. Full details of the amendment can be found in the attached amendment file labeled "USDS_RFP_91003122R0007_Amendment_0002_05262022".
----
Amendment 0003
This amendment 0003 is to provide responses to questions recieved and update the solicitation as needed. Full details of the amendment can be found in the attached amendment file labeled "USDS_RFP_91003122R0007_Amendment_0003_06232022". The questions and answers along with the amended solicitation and any associated revised documents are provided in the attached zip file labeled "91003122R0007_Amendment_0003_Documents".
----
Amendment 0004
This amendment 0004 is to provide responses to questions received and update the solicitation as needed. Full details of the amendment can be found in the attached amendment file labeled "USDS_RFP_91003122R0007_Amendment_0004_07062022". The questions and answers along with the amended solicitation and any associated revised or new documents are provided in the attached zip file labeled "91003122R0007_Amendment_0004_Documents".
----
Amendment 0005
This amendment 0005 is to provide responses to questions received and update the solicitation as needed. Full details of the amendment can be found in the attached amendment file labeled "USDS_RFP_91003122R0007_Amendment_0005_07122022". The questions and answers along with the amended solicitation and any associated revised or new documents are provided in the attached zip file labeled "91003122R0007_Amendment_0005_Documents".
----
Amendment 0006
This amendment 0006 is to provide responses to questions received and update the solicitation as needed. Full details of the amendment can be found in the attached amendment file labeled "USDS_RFP_91003122R0007_Amendment_0006_07142022". The questions and answers along with the amended solicitation and any associated revised or new documents are provided in the attached zip file labeled "91003122R0007_Amendment_0006_Documents".
Update #6 ·
The U.S Department of Education Office of Federal Student Aid (FSA) releases the attached Solicitation No. 91003122R0007 entitled Unified Servicing and Data Solution (USDS) seeking servicers to provide continued servicing capabilities for FSA’s student aid recipients. The resulting USDS contracts will replace the existing Title IV Additional Servicers (TIVAS) and Not-For-Profit (NFP) Servicers (collectively, Legacy Servicers) contracts and provide the following services:
• Complete Student Loan Servicing;
• Student Loan Consolidation Origination and Disbursement;
• Financial Reporting;
• Processing of Specialty Claims (discharge, forgiveness, and cancellation);
• Complete Fulfillment;
• Operational Reporting;
• Compliance Monitoring; and
• Data Integrations with other FSA Systems.
----
Amendment 0001
This amendment 0001 is to correct the file error in attachment labeled "01 - Business Operations and Servicing Requirements Attachments.zip". The file was unable to be opened. It is deleted and replaced with the new file labeled "Corrected 01 - Business Operations and Servicing Requirements Attachments". No further changes are made to the solicitation.
----
Amendment 0002
This amendment 0002 is to provide responses to inital questions recieved and update the solicitation as needed. Full details of the amendment can be found in the attached amendment file labeled "USDS_RFP_91003122R0007_Amendment_0002_05262022".
----
Amendment 0003
This amendment 0003 is to provide responses to questions recieved and update the solicitation as needed. Full details of the amendment can be found in the attached amendment file labeled "USDS_RFP_91003122R0007_Amendment_0003_06232022". The questions and answers along with the amended solicitation and any associated revised documents are provided in the attached zip file labeled "91003122R0007_Amendment_0003_Documents".
----
Amendment 0004
This amendment 0004 is to provide responses to questions received and update the solicitation as needed. Full details of the amendment can be found in the attached amendment file labeled "USDS_RFP_91003122R0007_Amendment_0004_07062022". The questions and answers along with the amended solicitation and any associated revised or new documents are provided in the attached zip file labeled "91003122R0007_Amendment_0004_Documents".
----
Amendment 0005
This amendment 0005 is to provide responses to questions received and update the solicitation as needed. Full details of the amendment can be found in the attached amendment file labeled "USDS_RFP_91003122R0007_Amendment_0005_07122022". The questions and answers along with the amended solicitation and any associated revised or new documents are provided in the attached zip file labeled "91003122R0007_Amendment_0005_Documents".
Update #5 ·
The U.S Department of Education Office of Federal Student Aid (FSA) releases the attached Solicitation No. 91003122R0007 entitled Unified Servicing and Data Solution (USDS) seeking servicers to provide continued servicing capabilities for FSA’s student aid recipients. The resulting USDS contracts will replace the existing Title IV Additional Servicers (TIVAS) and Not-For-Profit (NFP) Servicers (collectively, Legacy Servicers) contracts and provide the following services:
• Complete Student Loan Servicing;
• Student Loan Consolidation Origination and Disbursement;
• Financial Reporting;
• Processing of Specialty Claims (discharge, forgiveness, and cancellation);
• Complete Fulfillment;
• Operational Reporting;
• Compliance Monitoring; and
• Data Integrations with other FSA Systems.
----
Amendment 0001
This amendment 0001 is to correct the file error in attachment labeled "01 - Business Operations and Servicing Requirements Attachments.zip". The file was unable to be opened. It is deleted and replaced with the new file labeled "Corrected 01 - Business Operations and Servicing Requirements Attachments". No further changes are made to the solicitation.
----
Amendment 0002
This amendment 0002 is to provide responses to inital questions recieved and update the solicitation as needed. Full details of the amendment can be found in the attached amendment file labeled "USDS_RFP_91003122R0007_Amendment_0002_05262022".
----
Amendment 0003
This amendment 0003 is to provide responses to questions recieved and update the solicitation as needed. Full details of the amendment can be found in the attached amendment file labeled "USDS_RFP_91003122R0007_Amendment_0003_06232022". The questions and answers along with the amended solicitation and any associated revised documents are provided in the attached zip file labeled "91003122R0007_Amendment_0003_Documents".
----
Amendment 0004
This amendment 0004 is to provide responses to questions received and update the solicitation as needed. Full details of the amendment can be found in the attached amendment file labeled "USDS_RFP_91003122R0007_Amendment_0004_07062022". The questions and answers along with the amended solicitation and any associated revised or new documents are provided in the attached zip file labeled "91003122R0007_Amendment_0004_Documents".
Update #4 ·
The U.S Department of Education Office of Federal Student Aid (FSA) releases the attached Solicitation No. 91003122R0007 entitled Unified Servicing and Data Solution (USDS) seeking servicers to provide continued servicing capabilities for FSA’s student aid recipients. The resulting USDS contracts will replace the existing Title IV Additional Servicers (TIVAS) and Not-For-Profit (NFP) Servicers (collectively, Legacy Servicers) contracts and provide the following services:
• Complete Student Loan Servicing;
• Student Loan Consolidation Origination and Disbursement;
• Financial Reporting;
• Processing of Specialty Claims (discharge, forgiveness, and cancellation);
• Complete Fulfillment;
• Operational Reporting;
• Compliance Monitoring; and
• Data Integrations with other FSA Systems.
----
Amendment 0001
This amendment 0001 is to correct the file error in attachment labeled "01 - Business Operations and Servicing Requirements Attachments.zip". The file was unable to be opened. It is deleted and replaced with the new file labeled "Corrected 01 - Business Operations and Servicing Requirements Attachments". No further changes are made to the solicitation.
----
Amendment 0002
This amendment 0002 is to provide responses to inital questions recieved and update the solicitation as needed. Full details of the amendment can be found in the attached amendment file labeled "USDS_RFP_91003122R0007_Amendment_0002_05262022".
----
Amendment 0003
This amendment 0003 is to provide responses to questions recieved and update the solicitation as needed. Full details of the amendment can be found in the attached amendment file labeled "USDS_RFP_91003122R0007_Amendment_0003_06232022". The questions and answers along with the amended solicitation and any associated revised documents are provided in the attached zip file labeled "91003122R0007_Amendment_0003_Documents".
Update #3 ·
The U.S Department of Education Office of Federal Student Aid (FSA) releases the attached Solicitation No. 91003122R0007 entitled Unified Servicing and Data Solution (USDS) seeking servicers to provide continued servicing capabilities for FSA’s student aid recipients. The resulting USDS contracts will replace the existing Title IV Additional Servicers (TIVAS) and Not-For-Profit (NFP) Servicers (collectively, Legacy Servicers) contracts and provide the following services:
• Complete Student Loan Servicing;
• Student Loan Consolidation Origination and Disbursement;
• Financial Reporting;
• Processing of Specialty Claims (discharge, forgiveness, and cancellation);
• Complete Fulfillment;
• Operational Reporting;
• Compliance Monitoring; and
• Data Integrations with other FSA Systems.
----
Amendment 0001
This amendment 0001 is to correct the file error in attachment labeled "01 - Business Operations and Servicing Requirements Attachments.zip". The file was unable to be opened. It is deleted and replaced with the new file labeled "Corrected 01 - Business Operations and Servicing Requirements Attachments". No further changes are made to the solicitation.
----
Amendment 0002
This amendment 0002 is to provide responses to inital questions recieved and update the solicitation as needed. Full details of the amendment can be found in the attached amendment file labeled "USDS_RFP_91003122R0007_Amendment_0002_05262022".
Update #2 ·
The U.S Department of Education Office of Federal Student Aid (FSA) releases the attached Solicitation No. 91003122R0007 entitled Unified Servicing and Data Solution (USDS) seeking servicers to provide continued servicing capabilities for FSA’s student aid recipients. The resulting USDS contracts will replace the existing Title IV Additional Servicers (TIVAS) and Not-For-Profit (NFP) Servicers (collectively, Legacy Servicers) contracts and provide the following services:
• Complete Student Loan Servicing;
• Student Loan Consolidation Origination and Disbursement;
• Financial Reporting;
• Processing of Specialty Claims (discharge, forgiveness, and cancellation);
• Complete Fulfillment;
• Operational Reporting;
• Compliance Monitoring; and
• Data Integrations with other FSA Systems.
----
Amendment 0001
This amendment 0001 is to correct the file error in attachment labeled "01 - Business Operations and Servicing Requirements Attachments.zip". The file was unable to be opened. It is deleted and replaced with the new file labeled "Corrected 01 - Business Operations and Servicing Requirements Attachments". No further changes are made to the solicitation.
Update #1 ·
The U.S Department of Education Office of Federal Student Aid (FSA) releases the attached Solicitation No. 91003122R0007 entitled Unified Servicing and Data Solution (USDS) seeking servicers to provide continued servicing capabilities for FSA’s student aid recipients. The resulting USDS contracts will replace the existing Title IV Additional Servicers (TIVAS) and Not-For-Profit (NFP) Servicers (collectively, Legacy Servicers) contracts and provide the following services:
• Complete Student Loan Servicing;
• Student Loan Consolidation Origination and Disbursement;
• Financial Reporting;
• Processing of Specialty Claims (discharge, forgiveness, and cancellation);
• Complete Fulfillment;
• Operational Reporting;
• Compliance Monitoring; and
• Data Integrations with other FSA Systems.
Attachments
Show all 26
Notice history
| Notice | Type | Posted |
|---|---|---|
| Unified Servicing and Data Solution (USDS) Solicitation | Award Notice | |
| Unified Servicing and Data Solution (USDS) Awards Notice | Award Notice | |
| Unified Servicing and Data Solution (USDS) Awards Notice | Award Notice | |
| Unified Servicing and Data Solution (USDS) Solicitation | Solicitation | |
| Background and Request for Information on the Unified Servicing and Data Solution (USDS) | Special Notice |
And 2 more award notices.
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