Telestream Services

Closed Solicitation Posted

Solicitation number
FA462026QA256
Agency
Responses due
Set-aside
Total Small Business

Opportunity facts

Place of performance
Fairchild AFB, Washington 99011, United States

Notice details come from SAM.gov. Updated .

About this opportunity

Air Mobility Command seeks repair and maintenance services for Telestream Systems at Fairchild Air Force Base, Washington, with quotations due July 7 and questions due June 30. The procurement is a total small business set-aside under NAICS 517112 (Wireless Telecommunications Carriers except Satellite) with a 1,500-employee size standard.

Place of performance is Fairchild AFB, WA, with work supporting the Joint Personnel Recovery Agency (JPRA) in Spokane, Washington. The contractor shall provide software updates, support, and troubleshooting for Telestream Vantage Transcode, Vantage Analysis Pro, Vantage Workflow Designer, Send to Avid Playback and Interplay Delivery, V-Avid Advanced Avid Option, V-Camera, and Lightspeed systems. Support must be delivered by fully-trained Telestream technicians at the Silver support level, Monday through Friday, 6:00 AM to 6:00 PM Pacific Standard Time, excluding federal holidays, with 6–8 hour response time during business hours. The contractor must provide 24-hour access to the Telestream Customer Portal Knowledgebase and English-speaking priority telephone support via toll-free number. The contractor is prohibited from receiving system logs or accessing Telestream systems remotely. Prospective offerors must provide written Telestream authorization confirming support credentials; award will not be made without adequate proof.

All contractor employees must obtain Defense Biometrics Identification (DBIDS) cards with Real ID Act-compliant credentials before base entry. The procurement prohibits use of Class I Ozone Depleting Substances in testing, operation, or maintenance. The contract is firm fixed-price with a base year from September 10, 2026, through September 9, 2027, and four optional years extending through September 9, 2030. Award will be made to the responsible offeror providing best value, considering price and Supplier Performance Risk System ratings per DFARS 252.204-7604. The government intends award without discussions. Quotations must be submitted via email to A1C Evan Maddox (evan.maddox@us.af.mil) and Paul Blais (paul.blais@us.af.mil), with pricing limited to two decimal places.

Notice text

The contractor shall perform all necessary repair and maintenance of Telestream Systems in accordance with the attached Statement of Work.

Files

File Type Posted
Attach. 1 - Statement of Work.pdf PDF
Attach. 2 – Air Force Specific Terms and Conditions.pdf PDF
26QA256 COMBO.pdf PDF

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