SP4701-26-R-0002 -RFP-ERP Cloud Hosting and Subscription Licenses with Managed Services

The Defense Logistics Agency seeks an Indefinite Delivery Indefinite Quantity contract for SAP Enterprise Resource Planning cloud hosting, subscription licenses, and managed services via a Software-as-a-Service model, with proposals due June 22, 2026. This is a sole-source procurement under FAR 6.302-1; market research confirmed no alternative sources can deliver equivalent SAP SaaS cloud hosting services meeting DLA's native integration and government security compliance requirements.

Place of performance is Philadelphia, Pennsylvania. The contract covers a seven-year ordering period consisting of a 12-month base period (March 29, 2026 through March 28, 2027) and six optional 12-month periods extending through March 28, 2033, with a total contract ceiling of $903 million and a guaranteed minimum of $100,000. Work supports DLA's mission-critical SAP Platform (J62X) workloads across production, disaster recovery, high availability, and non-production environments, including over 200 SAP and non-SAP applications (ECC, S/4HANA, Business Warehouse, supply chain management, portals, and supporting systems such as OpenText, Blue Yonder, Control-M, and Qlik).

The contractor must provide FedRAMP Impact Level 4 certified cloud hosting in AWS GovCloud. Critical performance metrics include 99.9% uptime for production systems and 95% for non-production systems, 60-minute Recovery Time Objectives for production, and incident response times ranging from 30 minutes for critical incidents to five business days for low-priority requests. The contractor must maintain CMMC Level 3 cybersecurity certification, DoD 8570/8140 personnel certifications, NIST SP 800-171 and DoD Risk Management Framework compliance, Section 508 accessibility compliance, and deliver monthly reporting on system availability, incident response, and optimization efforts. Services include infrastructure management, operating system and database support, patching, monitoring, backup and disaster recovery operations, and SOC 1 and SOC 2 reporting due August 15 annually. The contractor may offer SAP NS2 PCE RISE Cloud Services, Multi-Tenant Cloud Services, Professional Services, or other commercial off-the-shelf software under Commit-to-Consume or Fixed Price models via task orders. The NAICS code is 513210, Software Publishers; PSC code is DA10. Evaluation criteria weight technical approach and price as stated factors; award is based on technical acceptability and fair and reasonable pricing.