R699--medical transcription service
Closed Solicitation Posted
- Solicitation number
- 36C26226Q1138
- Agency
-
Veterans Integrated Service Network 22
Veterans Health Administration, Department of Veterans Affairs
- Responses due
- Set-aside
- Service-Disabled Veteran-Owned Small Business
Opportunity facts
- NAICS code
- 561410 Document Preparation Services
- PSC
- R699 Support- Administrative: Other
- Place of performance
- Arizona 85012, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 22 seeks off-site medical transcription services, with offers due October 23 at 1:00 PM PST. The procurement is an SDVOSB set-aside with an estimated value of $19 million over the base period and four option years.
Place of performance is Phoenix, Tucson, and Albuquerque (amendment 0002, posted October 21, reduced the original seven-facility scope to these three locations). All transcription and verification must be performed entirely within the United States by U.S. citizens. The base period runs November 1, 2026 through October 31, 2027, with four subsequent one-year option periods.
The contractor must provide 24/7/365 off-site medical transcription services with specified simultaneous dictator capacity per facility, toll-free access, HIPAA and VA-compliant secure communication, and VISTA system compatibility for data uploads. Turnaround time requirements are STAT dictations within 2 hours, History & Physical within 4 hours, operative reports within 6 hours, and all other reports within 24 hours. Billing is measured exclusively in Visible Black Characters (VBC); per-line pricing is prohibited. Contractor personnel requiring VA system access must undergo background investigations (NACI or NACLC), complete privacy and security training, and obtain favorable adjudication from the VA Security and Investigations Center.
The SDVOSB prime contractor may not pay more than 50 percent of government payment to non-SDVOSB firms. Questions are due October 9 at 1:00 PM PST. Offerors submit via email to Diana McInnis at diana.mcinnis@va.gov and NCO22SERVICES4SOLICITATIONINBOX@va.gov. NAICS 561410, Document Preparation Services; PSC R699.
Notice text
3 versions
Update #3 · Latest ·
Amendment 0002 posted on 10/21/2026
The purpose of this amendment is as follows:
- Extend the solicitation close date from 10/21/2026 to 10/23/2026; offers are due on 10/23/2026 NLT 1:00 PM PST
- Period of performance remains the same 11/01/2026-10/31/2027 and subsequent option years.
- Posting the answers to the questions received by 10/09/2026.
- The CLIN structure has been updated to reflect only the locations that will be receiving this service IAW the updated SOW.
- 5.The SOW has been updated; the only locations requiring services will be Phoenix, Tucson, and Albuquerque.
- Contractor shall acknowledge all Amendments on SF 30 blocks 15A, 15B, 15C and the original solicitation in section B.1 ACKNOWLEDGMENT OF AMENDMENTS
Amendment 0001 posted on 10/15/2026
- Extend the solicitation close date from 10/16/2026 to 10/21/2026; offers are due on 10/21/2026 NLT 1:00 PM PST
- Period of performance remains the same 11/01/2026-10/31/2027 and subsequent option years.
- Once the answers to the questions are received, an amendment will be posted with all of the questions received and the corresponding response to each question; the CLIN structure will be updated to reflect only the locations that will be receiving this service; the SOW will be updated to reflect only those specific locations.
- Contractor shall acknowledge all Amendments on SF 30 blocks 15A, 15B, 15C and the original solicitation in section B.1 ACKNOWLEDGMENT OF AMENDMENTS
Refer to the SOW for OFF-SITE MEDICAL TRANSCRIPTION SERVICE
All questions are due NLT Oct 9, 2026, at 1:00 PM PST.
All offers are due NLT Oct 16, 2026, at 1:00 PM PST.
Offerors shall be submitted via email to: Diana McInnis,
Contract Specialist at diana.mcinnis@va.gov and
NCO22SERVICES4SOLICITATIONINBOX@va.gov. Subject line for
all email offers must have RFQ# 36C26226Q1138/MEDICAL TRANSCRIPTION/OFFER/MCINNIS
Contractor shall sign clause 852.219-75 VA NOTICE OF
LIMITATIONS ON SUBCONTRACTING-CERTIFICATE OF COMPLIANCE
FOR SERVICES AND CONSTRUCTION (JAN 2023) (DEVIATION) pg 31.
Update #2 ·
Amendment 0001 posted on 10/15/2026
- Extend the solicitation close date from 10/16/2026 to 10/21/2026; offers are due on 10/21/2026 NLT 1:00 PM PST
- Period of performance remains the same 11/01/2026-10/31/2027 and subsequent option years.
- Once the answers to the questions are received, an amendment will be posted with all of the questions received and the corresponding response to each question; the CLIN structure will be updated to reflect only the locations that will be receiving this service; the SOW will be updated to reflect only those specific locations.
- Contractor shall acknowledge all Amendments on SF 30 blocks 15A, 15B, 15C and the original solicitation in section B.1 ACKNOWLEDGMENT OF AMENDMENTS
Refer to the SOW for OFF-SITE MEDICAL TRANSCRIPTION SERVICE
All questions are due NLT Oct 9, 2026, at 1:00 PM PST.
All offers are due NLT Oct 16, 2026, at 1:00 PM PST.
Offerors shall be submitted via email to: Diana McInnis,
Contract Specialist at diana.mcinnis@va.gov and
NCO22SERVICES4SOLICITATIONINBOX@va.gov. Subject line for
all email offers must have RFQ# 36C26226Q1138/MEDICAL TRANSCRIPTION/OFFER/MCINNIS
Contractor shall sign clause 852.219-75 VA NOTICE OF
LIMITATIONS ON SUBCONTRACTING-CERTIFICATE OF COMPLIANCE
FOR SERVICES AND CONSTRUCTION (JAN 2023) (DEVIATION) pg 31.
Update #1 ·
Refer to the SOW for OFF-SITE MEDICAL TRANSCRIPTION SERVICE
All questions are due NLT Oct 9, 2026, at 1:00 PM PST.
All offers are due NLT Oct 16, 2026, at 1:00 PM PST.
Offerors shall be submitted via email to: Diana McInnis,
Contract Specialist at diana.mcinnis@va.gov and
NCO22SERVICES4SOLICITATIONINBOX@va.gov. Subject line for
all email offers must have RFQ# 36C26226Q1138/MEDICAL TRANSCRIPTION/OFFER/MCINNIS
Contractor shall sign clause 852.219-75 VA NOTICE OF
LIMITATIONS ON SUBCONTRACTING-CERTIFICATE OF COMPLIANCE
FOR SERVICES AND CONSTRUCTION (JAN 2023) (DEVIATION) pg 31.
Files
| File | Type | Posted |
|---|---|---|
| 36C26226Q1138 0002 Amendment Medical Transcription.docx | DOCX document | |
| S02 36C26226Q1138 0001 Amendment Medical Transcription.docx | DOCX document | |
| VA10091 Vendor Request Form.pdf | ||
| S02 36C26226Q1138 OFF SITE MEDICAL TRANSCRIPTION SOLICITATION.docx | DOCX document | |
| W-9 Form.pdf |
Notice history
| Notice | Type | Posted |
|---|---|---|
| This notice | Solicitation | |
| R699--medical transcription service | Pre-Solicitation |
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