R602--Laboratory Courier Services
Closed Solicitation Posted
- Solicitation number
- 36C25023Q0883
- Agency
- Veterans Integrated Service Network 10 Veterans Health Administration, Department of Veterans Affairs
- Responses due
- Set-aside
- Service-Disabled Veteran-Owned Small Business
Opportunity facts
- NAICS code
- 492110 Couriers and Express Delivery Services
- Place of performance
- Department of Veterans Affairs Louis Stokes Cleveland VA Medical Center Cleveland, Ohio 44106, United States
Notice details come from SAM.gov. Updated .
About this opportunity
The federal contract opportunity is for a Service Disabled Veteran Owned Small Business to provide courier services for specimen pickup/drop off from Louis Stokes VA Medical Center Cleveland and its associated clinics. The courier services will be required on a scheduled and STAT basis, with the contractor providing all necessary labor, materials, supervision, and transportation vehicles. The contract period begins on 10-01-2023 and ends on 09-30-2024, with options for renewal until 09-30-2028.
Services to be provided by the contractor:
- Specimen pickup/drop off from various clinics.
- Emergency reagents pickup/delivery from Cleveland area hospitals.
- Blood or components pickup/delivery from the Cleveland Red Cross for irradiation.
- Transportation of hazardous chemicals in small quantities.
- Compliance with VAMC Policy and OSHA regulations regarding blood borne pathogens and hazardous chemicals.
Notice text
4 versions
Update #4 · Latest ·
Combined Synopsis/Solicitation Notice
Combined Synopsis/Solicitation Notice
Page 3 of 40
Page 1 of
Page 4 of 51
DESCRIPTION
Description
This is a combined synopsis/solicitation for commercial products and commercial services prepared in accordance with the format in Federal Acquisition Regulation (FAR) subpart 12.6, Streamlined Procedures for Evaluation and Solicitation for Commercial Products and Commercial Services, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested, and a written solicitation document will not be issued.
This combined synopsis solicitation amendment is being issued to revise the price schedule and spreadsheet (See Below and Attachment 1 36C25023Q0883 LineItems) as well respond to the questions received (See Attachment 3 Questions and Answers). All other terms and conditions of the combined synopsis solicitation remain the same.
This solicitation is set-aside for Service Disabled Veteran Owned Small Business (SDVOSB).
The associated North American Industrial Classification System (NAICS) code for this procurement is 492110, with a small business size standard of 1500 Employees.
The FSC/PSC is R602.
The 6100 Oak Tree Blvd, Suite 490, Independence OH, 44131 is seeking to purchase courier services to provide specimen pickup/drop off from Louis Stokes VA Medical Center Cleveland (LSVAMCs), LSVAMC s Community-Based Outpatient Clinics (CBOCs), and LSVAMC s other clinics on a scheduled and STAT basis.
All interested companies shall provide quotations for the following:
Services
See Attachment 1 36C25023Q0883 LineItems
DESCRIPTION/SPECIFICATION AND WORK STATEMENT
Laboratory Courier Service
GENERAL: The contractor shall provide all necessary labor, materials, supervision, and transportation vehicles to perform and/or provide services herein.
SCOPE OF WORK: The contractor shall pick up and deliver blood, blood components, or specimens within thirty (30) minutes after the initial notification of a STAT emergency from the Contracting Officer s Representative s (COR) designees on a 24-hour basis, seven (7) days per week, and all other blood or component pick-up and deliveries shall be made within two (2) hours of the initial notification from the COR. Specimen/instrument pick-ups from the Community Based Outpatient Clinics (CBOCs) listed herein shall be made according to the schedule listed in the table below, excluding federal holidays (actual and observed). Please see section titled Federal Holidays for more specific information.
The contractor shall also be available to pick-up specimens from the Wade Park Blood Bank to take to the Cleveland Red Cross Reference Lab 24/7/365. They shall also be available to pick-up specimens from the Wade Park Hematology to deliver to University Hospitals or The Cleveland Clinic Foundation 24/7/365. The contractor shall also be available to take blood or components from the Cleveland Red Cross for irradiation, and then return immediately to the Wade Park Blood Bank 24/7/365. Occasionally, the contractor may be asked to pick-up and deliver emergency reagents from Cleveland area hospitals to the Wade Park Hematology Lab 24/7/365.
It shall be mandatory that each driver sign the log sheet at each facility during pickup with his/her name, date and time of pick-up and number of Igloos picked up. It shall be mandatory that each driver sign the log sheet located at Wade Park before dropping off of the Igloos. The information required will be date and time of drop-off, driver, signature and number of igloos from each facility. All incoming igloos will be placed in the area(s) designated by Louis Stokes Cleveland, Pathology & Laboratory Medicine Service personnel. All outgoing igloos in the designated outgoing area must be picked up and returned to each facility. All outgoing igloos that are picked up must be delivered to the appropriate location the following working day.
All courier drivers will be instructed on blood borne pathogens and documentation provided to the contracting officer with price proposal and periodically as laboratory regulations require. Pathology and Laboratory Medicine Service shall be notified as new drivers are added. Drivers are strictly prohibited from opening and unpacking the Igloos.
BLOOD BORNE PATHOGENS: Contractor and the employees provided, pursuant to this contract, shall comply with the effective VAMC Policy (and Occupational Health requirements in accordance with OSHA Blood Borne Pathogens (BBP) Law and the OSHA Tuberculosis Compliance Directive, enforceable under OSHA's General Duty Clause) governing health care workers infected with a blood borne pathogen. If the Contractor obtains information that a health care worker providing care pursuant to this agreement becomes infected with a blood borne pathogen, Contractor will advise the Contracting Officer immediately.
HAZARDOUS CHEMICALS: The contractor may sometimes be required to transport hazardous chemicals in small quantities. All drivers must be trained in DOT transportations of hazardous chemicals in case of spill.
PENALTY FOR DELAYED OR MISSING PICK UP: Any delayed delivery or pick up causing a cancellation of test(s), the re-drawing of the patient's blood specimen(s), and any extra pick-up or deliveries required to deliver the delayed igloo(s) to the location specified, will lead to a deduction from the weekly invoices of $15.00 per item(s) to recover costs associated with this event. Any extra pick up or delivery required to deliver delayed Igloo(s) to the location specified the original delivery fee shall be deducted. Up to five (5) missed pick-ups or serious courier errors leading to adverse patient care (i.e. significant delays) within a rolling 12 month period may lead to termination of this contract for default.
Contractor Employees: The Government reserves the right to restrict contractor employees from performing services under this contract, who violates federal regulations or is identified as a potential threat to the security, safety, health or the operational mission of this facility and its population. Contractor's employees shall not loiter in or around the facility during off duty hours. The removal of such a person shall not relieve the contractor from providing all the required services described herein. Contractor shall wear neat, clean clothing. Employees must be identified by having company logo and/or name attached to their clothing.
Contractor Equipment, Vehicles and Inspection: The VA reserves the right to inspect Contractor's equipment and vehicles and/or require documentation of compliance with contract specifications, and State laws. VA inspections of Contractor facilities shall in no way constitute a warranty by the VA that the Contractor's vehicles and equipment are properly maintained. The VA reserves the right to restrict the Contractor's use of equipment and vehicles which are in need of repair, unclean, unsafe, damaged on the interior or exterior body, and are not in compliance with state law. The restriction of such equipment and vehicles shall not relieve the Contractor from performing in accordance with the strict intent and meaning of the contract without additional cost to the VA. The Contractor shall have a contingency plan if the primary vehicle(s) and driver(s) are unavailable. Minimally, an alternate, reliable vehicle and qualified driver must be able to perform the duties of this contract. The VA reserves the right to have VA personnel, such as Contracting Officer, Contracting Officer's Technical Representative, or their designee, observe and inspect Contractor operations at any time during the term of this contract. Additionally, all vehicles and drivers must be licensed and meet the minimum inspection requirements of the State of Ohio.
HIPAA COMPLIANCE: HIPAA compliance is required. Contractor must adhere to the provisions of Public Law 104-191, Health Insurance Portability and Accountability Act (HIPAA) of 1996 and the National Standards to Protect the Privacy and Security of Protected Health Information (PHI). As required by HIPAA, the Department of Health and Human Services (HHS) has promulgated rules governing the security and use and disclosure of protected health information by covered entities, including the Department of Veterans Affairs (VA). In accordance with HIPAA, the Contractor will be required to enter into a Business Associate Agreement (BAA) with VA.
PERFORMANCE PERIOD:
Base Year: October 1, 2023 September 30, 2024
Option Year 1: October 1, 2024 September 30, 2025
Option Year 2: October 1, 2025 September 30, 2026
Option Year 3: October 1, 2026 September 30, 2027
Option Year 4: October 1, 2027 September 30, 2028
FEDERAL HOLIDAYS: Most times, VA outpatient clinics are closed on federal holidays. Occasionally, a pickup may be needed, and VA will arrange with the courier if/when that occurs.
New Year s Day
Martin Luther King s Birthday
President s Day
Memorial Day
Juneteenth
Independence Day
Labor Day
Columbus Day
Veterans Day
Thanksgiving
Christmas Day
Any other day specifically declared by the President of the United States to be a National Holiday
If a federal holiday falls on a Saturday, the Friday before will be the observed holiday. If a federal holiday falls on a Sunday, the Monday after will be the observed holiday.
INVOICES AND PAYMENT FOR SERVICES: Payment for services rendered by the Contractor under the terms of this contract shall be made monthly in arrears in accordance with FAR 32.9 upon receipt of a properly executed invoice. Contractor shall submit invoices electronically within fifteen (15) calendar days via the Tungsten Portal following the end of the month.
The COR or Program Manager will verify services have been performed and certify invoices for payment within 30 days of receiving an invoice.
Any identified discrepancy(s) in billings shall be cause for extending provisions of this paragraph until such time as the discrepancy or identified problem with the billing invoice has been remedied.
The terms of any prompt payment discounts offered shall be clearly identified on invoices.
The parties agree that the Government due to fluctuating workloads and service requirements may increase or decrease periodically. Accordingly, except for minimum ordering requirements identified elsewhere in the contract, the Government shall only be charged for such services on an as needed basis.
In accordance with FAR clause 52.232-34 all payments by the Government under this contract shall be made by electronically funds transfer (EFT).
Invoices shall contain an itemized listing of the date, time and location of drop-off or pick-up. Invoices should be submitted at least monthly to the VA electronically through the Tungsten System.
QUALITY ASSURANCE:
The Quality Assurance Surveillance Plan (QASP) and its performance will be used to determine Customer Satisfaction scores (CPARS). Customer satisfaction ratings are based on the average score for each category listed in the table below:
Exceptional 4
Very Good 3
Satisfactory 2
Marginal 1
Unsatisfactory 3
Problem records
Manifests
Exercise of Option Period
Works with customer to resolve complaints.
1.2
Substantiated complaints
No unresolved substantiated customer complaints per year
Invoice records
Transport records
Problem records
Manifests
Exercise of Option Period
Delayed pickup and deliveries are minimal.
Schedules
2.1
Timely Pickup and Delivery
90% pickup and delivery within 1 hour of designated times.
Exceptional: 100%
Very Good: 95-99%
Satisfactory: 90-94%
Marginal: 85-89%
Unsatisfactory:
Update #3 ·
There has been a delay in getting the answer to the questions as they were submitted. An amendment will be posted to post the questions and answers. If an extension to respond is required it will be included in the Q&A amendment.
Update #2 ·
The question period has closed all questions received will be answered in an amendment to be posted by Friday 07/21/2023 at 1500 EST. In addition, proposal deadline has been extended to Friday, 07/28/2023 at 1500 EST.
Update #1 ·
Combined Synopsis-Solicitation for Commercial Products and Commercial Services
Effective Date: 03/15/2023
Revision: 01
Description
This is a combined synopsis/solicitation for commercial products and commercial services prepared in accordance with the format in Federal Acquisition Regulation (FAR) subpart 12.6, Streamlined Procedures for Evaluation and Solicitation for Commercial Products and Commercial Services, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested, and a written solicitation document will not be issued.
This solicitation is issued as an RFQ. The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular FAC 2023-04 06/02/2023.
This solicitation is set-aside for Service Disabled Veteran Owned Small Business (SDVOSB).
The associated North American Industrial Classification System (NAICS) code for this procurement is 492110, with a small business size standard of 1500 Employees.
The FSC/PSC is R602.
The 6100 Oak Tree Blvd, Suite 490, Independence OH, 44131 is seeking to purchase courier services to provide specimen pickup/drop off from Louis Stokes VA Medical Center Cleveland (LSVAMCs), LSVAMC s Community-Based Outpatient Clinics (CBOCs), and LSVAMC s other clinics on a scheduled and STAT basis.
All interested companies shall provide quotations for the following:
Services
ITEM NUMBER
DESCRIPTION OF SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
0001
644.00
EA
__________________
__________________
American Red Cross - courier route
Contract Period: Base
POP Begin: 10-01-2023
POP End: 09-30-2024
0002
543.00
EA
__________________
__________________
Akron CBOC (dayshift) - courier route
Contract Period: Base
POP Begin: 10-01-2023
POP End: 09-30-2024
0003
9.00
EA
__________________
__________________
Akron CBOC (evenings) - courier route
Contract Period: Base
POP Begin: 10-01-2023
POP End: 09-30-2024
0004
60.00
EA
__________________
__________________
Akron CBOC (quantiferon w/ Canton) - courier route
Contract Period: Base
POP Begin: 10-01-2023
POP End: 09-30-2024
0005
2.00
EA
__________________
__________________
Akron CBOC (quantiferon w/o Canton) - courier route
Contract Period: Base
POP Begin: 10-01-2023
POP End: 09-30-2024
0006
264.00
EA
__________________
__________________
Lorain CBOC - courier route
Contract Period: Base
POP Begin: 10-01-2023
POP End: 09-30-2024
0007
264.00
EA
__________________
__________________
Sandusky CBOC - courier route
Contract Period: Base
POP Begin: 10-01-2023
POP End: 09-30-2024
0008
264.00
EA
__________________
__________________
Warren CBOC - courier route
Contract Period: Base
POP Begin: 10-01-2023
POP End: 09-30-2024
0009
540.00
EA
__________________
__________________
Youngstown CBOC (dayshift) - courier route
Contract Period: Base
POP Begin: 10-01-2023
POP End: 09-30-2024
0010
9.00
EA
__________________
__________________
Youngstown CBOC (evenings) - courier route
Contract Period: Base
POP Begin: 10-01-2023
POP End: 09-30-2024
0011
18.00
EA
__________________
__________________
Youngstown CBOC (quantiferon) - courier route
Contract Period: Base
POP Begin: 10-01-2023
POP End: 09-30-2024
0012
264.00
EA
__________________
__________________
East Liverpool/Calcutta CBOC - courier route
Contract Period: Base
POP Begin: 10-01-2023
POP End: 09-30-2024
0013
264.00
EA
__________________
__________________
Mansfield CBOC - courier route
Contract Period: Base
POP Begin: 10-01-2023
POP End: 09-30-2024
0014
264.00
EA
__________________
__________________
Ravenna CBOC - courier route
Contract Period: Base
POP Begin: 10-01-2023
POP End: 09-30-2024
0015
264.00
EA
__________________
__________________
New Philadelphia CBOC - courier route
Contract Period: Base
POP Begin: 10-01-2023
POP End: 09-30-2024
0016
264.00
EA
__________________
__________________
Lake County CBOC - courier route
Contract Period: Base
POP Begin: 10-01-2023
POP End: 09-30-2024
0017
541.00
EA
__________________
__________________
Canton CBOC (dayshift) - courier route
Contract Period: Base
POP Begin: 10-01-2023
POP End: 09-30-2024
0018
9.00
EA
__________________
__________________
Canton CBOC (evening) - courier route
Contract Period: Base
POP Begin: 10-01-2023
POP End: 09-30-2024
0019
38.00
EA
__________________
__________________
Canton CBOC (quantiferon) - courier route
Contract Period: Base
POP Begin: 10-01-2023
POP End: 09-30-2024
0020
1,331.00
EA
__________________
__________________
Parma CBOC (dayshift) - courier route
Contract Period: Base
POP Begin: 10-01-2023
POP End: 09-30-2024
0021
9.00
EA
__________________
__________________
Parma CBOC (evening) - courier route
Contract Period: Base
POP Begin: 10-01-2023
POP End: 09-30-2024
0022
81.00
EA
__________________
__________________
Parma CBOC (quantiferon) - courier route
Contract Period: Base
POP Begin: 10-01-2023
POP End: 09-30-2024
0023
76.00
EA
__________________
__________________
University Hospitals - courier route
Contract Period: Base
POP Begin: 10-01-2023
POP End: 09-30-2024
0024
546.00
EA
__________________
__________________
Outpatient Surgery Center - courier route
Contract Period: Base
POP Begin: 10-01-2023
POP End: 09-30-2024
0025
263.00
EA
__________________
__________________
Transitional Residency House - courier route
Contract Period: Base
POP Begin: 10-01-2023
POP End: 09-30-2024
0026
156.00
EA
__________________
__________________
Midtown Dialysis
Contract Period: Base
POP Begin: 10-01-2023
POP End: 09-30-2024
0027
283.00
EA
__________________
__________________
Misc. Cleveland areas - courier route
Contract Period: Base
POP Begin: 10-01-2023
POP End: 09-30-2024
1001
644.00
EA
__________________
__________________
American Red Cross - courier route
Contract Period: Option 1
POP Begin: 10-01-2024
POP End: 09-30-2025
1002
543.00
EA
__________________
__________________
Akron CBOC (dayshift) - courier route
Contract Period: Option 1
POP Begin: 10-01-2024
POP End: 09-30-2025
1003
9.00
EA
__________________
__________________
Akron CBOC (evenings) - courier route
Contract Period: Option 1
POP Begin: 10-01-2024
POP End: 09-30-2025
1004
60.00
EA
__________________
__________________
Akron CBOC (quantiferon w/ Canton) - courier route
Contract Period: Option 1
POP Begin: 10-01-2024
POP End: 09-30-2025
1005
2.00
EA
__________________
__________________
Akron CBOC (quantiferon w/o Canton) - courier route
Contract Period: Option 1
POP Begin: 10-01-2024
POP End: 09-30-2025
1006
264.00
EA
__________________
__________________
Lorain CBOC - courier route
Contract Period: Option 1
POP Begin: 10-01-2024
POP End: 09-30-2025
1007
264.00
EA
__________________
__________________
Sandusky CBOC - courier route
Contract Period: Option 1
POP Begin: 10-01-2024
POP End: 09-30-2025
1008
264.00
EA
__________________
__________________
Warren CBOC - courier route
Contract Period: Option 1
POP Begin: 10-01-2024
POP End: 09-30-2025
1009
540.00
EA
__________________
__________________
Youngstown CBOC (dayshift) - courier route
Contract Period: Option 1
POP Begin: 10-01-2024
POP End: 09-30-2025
1010
9.00
EA
__________________
__________________
Youngstown CBOC (evenings) - courier route
Contract Period: Option 1
POP Begin: 10-01-2024
POP End: 09-30-2025
1011
18.00
EA
__________________
__________________
Youngstown CBOC (quantiferon) - courier route
Contract Period: Option 1
POP Begin: 10-01-2024
POP End: 09-30-2025
1012
264.00
EA
__________________
__________________
East Liverpool/Calcutta CBOC - courier route
Contract Period: Option 1
POP Begin: 10-01-2024
POP End: 09-30-2025
1013
264.00
EA
__________________
__________________
Mansfield CBOC - courier route
Contract Period: Option 1
POP Begin: 10-01-2024
POP End: 09-30-2025
1014
264.00
EA
__________________
__________________
Ravenna CBOC - courier route
Contract Period: Option 1
POP Begin: 10-01-2024
POP End: 09-30-2025
1015
264.00
EA
__________________
__________________
New Philadelphia CBOC - courier route
Contract Period: Option 1
POP Begin: 10-01-2024
POP End: 09-30-2025
1016
264.00
EA
__________________
__________________
Lake County CBOC - courier route
Contract Period: Option 1
POP Begin: 10-01-2024
POP End: 09-30-2025
1017
541.00
EA
__________________
__________________
Canton CBOC (dayshift) - courier route
Contract Period: Option 1
POP Begin: 10-01-2024
POP End: 09-30-2025
1018
9.00
EA
__________________
__________________
Canton CBOC (evening) - courier route
Contract Period: Option 1
POP Begin: 10-01-2024
POP End: 09-30-2025
1019
38.00
EA
__________________
__________________
Canton CBOC (quantiferon) - courier route
Contract Period: Option 1
POP Begin: 10-01-2024
POP End: 09-30-2025
1020
1,331.00
EA
__________________
__________________
Parma CBOC (dayshift) - courier route
Contract Period: Option 1
POP Begin: 10-01-2024
POP End: 09-30-2025
1021
9.00
EA
__________________
__________________
Parma CBOC (evening) - courier route
Contract Period: Option 1
POP Begin: 10-01-2024
POP End: 09-30-2025
1022
81.00
EA
__________________
__________________
Parma CBOC (quantiferon) - courier route
Contract Period: Option 1
POP Begin: 10-01-2024
POP End: 09-30-2025
1023
76.00
EA
__________________
__________________
University Hospitals - courier route
Contract Period: Option 1
POP Begin: 10-01-2024
POP End: 09-30-2025
1024
546.00
EA
__________________
__________________
Outpatient Surgery Center - courier route
Contract Period: Option 1
POP Begin: 10-01-2024
POP End: 09-30-2025
1025
263.00
EA
__________________
__________________
Transitional Residency House - courier route
Contract Period: Option 1
POP Begin: 10-01-2024
POP End: 09-30-2025
1026
156.00
EA
__________________
__________________
Midtown Dialysis
Contract Period: Option 1
POP Begin: 10-01-2024
POP End: 09-30-2025
1027
283.00
EA
__________________
__________________
Misc. Cleveland areas - courier route
Contract Period: Option 1
POP Begin: 10-01-2024
POP End: 09-30-2025
2001
644.00
EA
__________________
__________________
American Red Cross - courier route
Contract Period: Option 2
POP Begin: 10-01-2025
POP End: 09-30-2026
2002
543.00
EA
__________________
__________________
Akron CBOC (dayshift) - courier route
Contract Period: Option 2
POP Begin: 10-01-2025
POP End: 09-30-2026
2003
9.00
EA
__________________
__________________
Akron CBOC (evenings) - courier route
Contract Period: Option 2
POP Begin: 10-01-2025
POP End: 09-30-2026
2004
60.00
EA
__________________
__________________
Akron CBOC (quantiferon w/ Canton) - courier route
Contract Period: Option 2
POP Begin: 10-01-2025
POP End: 09-30-2026
2005
2.00
EA
__________________
__________________
Akron CBOC (quantiferon w/o Canton) - courier route
Contract Period: Option 2
POP Begin: 10-01-2025
POP End: 09-30-2026
2006
264.00
EA
__________________
__________________
Lorain CBOC - courier route
Contract Period: Option 2
POP Begin: 10-01-2025
POP End: 09-30-2026
2007
264.00
EA
__________________
__________________
Sandusky CBOC - courier route
Contract Period: Option 2
POP Begin: 10-01-2025
POP End: 09-30-2026
2008
264.00
EA
__________________
__________________
Warren CBOC - courier route
Contract Period: Option 2
POP Begin: 10-01-2025
POP End: 09-30-2026
2009
540.00
EA
__________________
__________________
Youngstown CBOC (dayshift) - courier route
Contract Period: Option 2
POP Begin: 10-01-2025
POP End: 09-30-2026
2010
9.00
EA
__________________
__________________
Youngstown CBOC (evenings) - courier route
Contract Period: Option 2
POP Begin: 10-01-2025
POP End: 09-30-2026
2011
18.00
EA
__________________
__________________
Youngstown CBOC (quantiferon) - courier route
Contract Period: Option 2
POP Begin: 10-01-2025
POP End: 09-30-2026
2012
264.00
EA
__________________
__________________
East Liverpool/Calcutta CBOC - courier route
Contract Period: Option 2
POP Begin: 10-01-2025
POP End: 09-30-2026
2013
264.00
EA
__________________
__________________
Mansfield CBOC - courier route
Contract Period: Option 2
POP Begin: 10-01-2025
POP End: 09-30-2026
2014
264.00
EA
__________________
__________________
Ravenna CBOC - courier route
Contract Period: Option 2
POP Begin: 10-01-2025
POP End: 09-30-2026
2015
264.00
EA
__________________
__________________
New Philadelphia CBOC - courier route
Contract Period: Option 2
POP Begin: 10-01-2025
POP End: 09-30-2026
2016
264.00
EA
__________________
__________________
Lake County CBOC - courier route
Contract Period: Option 2
POP Begin: 10-01-2025
POP End: 09-30-2026
2017
541.00
EA
__________________
__________________
Canton CBOC (dayshift) - courier route
Contract Period: Option 2
POP Begin: 10-01-2025
POP End: 09-30-2026
2018
9.00
EA
__________________
__________________
Canton CBOC (evening) - courier route
Contract Period: Option 2
POP Begin: 10-01-2025
POP End: 09-30-2026
2019
38.00
EA
__________________
__________________
Canton CBOC (quantiferon) - courier route
Contract Period: Option 2
POP Begin: 10-01-2025
POP End: 09-30-2026
2020
1,331.00
EA
__________________
__________________
Parma CBOC (dayshift) - courier route
Contract Period: Option 2
POP Begin: 10-01-2025
POP End: 09-30-2026
2021
9.00
EA
__________________
__________________
Parma CBOC (evening) - courier route
Contract Period: Option 2
POP Begin: 10-01-2025
POP End: 09-30-2026
2022
81.00
EA
__________________
__________________
Parma CBOC (quantiferon) - courier route
Contract Period: Option 2
POP Begin: 10-01-2025
POP End: 09-30-2026
2023
76.00
EA
__________________
__________________
University Hospitals - courier route
Contract Period: Option 2
POP Begin: 10-01-2025
POP End: 09-30-2026
2024
546.00
EA
__________________
__________________
Outpatient Surgery Center - courier route
Contract Period: Option 2
POP Begin: 10-01-2025
POP End: 09-30-2026
2025
263.00
EA
__________________
__________________
Transitional Residency House - courier route
Contract Period: Option 2
POP Begin: 10-01-2025
POP End: 09-30-2026
2026
156.00
EA
__________________
__________________
Midtown Dialysis
Contract Period: Option 2
POP Begin: 10-01-2025
POP End: 09-30-2026
2027
283.00
EA
__________________
__________________
Misc. Cleveland areas - courier route
Contract Period: Option 2
POP Begin: 10-01-2025
POP End: 09-30-2026
3001
644.00
EA
__________________
__________________
American Red Cross - courier route
Contract Period: Option 3
POP Begin: 10-01-2026
POP End: 09-30-2027
3002
543.00
EA
__________________
__________________
Akron CBOC (dayshift) - courier route
Contract Period: Option 3
POP Begin: 10-01-2026
POP End: 09-30-2027
3003
9.00
EA
__________________
__________________
Akron CBOC (evenings) - courier route
Contract Period: Option 3
POP Begin: 10-01-2026
POP End: 09-30-2027
3004
60.00
EA
__________________
__________________
Akron CBOC (quantiferon w/ Canton) - courier route
Contract Period: Option 3
POP Begin: 10-01-2026
POP End: 09-30-2027
3005
2.00
EA
__________________
__________________
Akron CBOC (quantiferon w/o Canton) - courier route
Contract Period: Option 3
POP Begin: 10-01-2026
POP End: 09-30-2027
3006
264.00
EA
__________________
__________________
Lorain CBOC - courier route
Contract Period: Option 3
POP Begin: 10-01-2026
POP End: 09-30-2027
3007
264.00
EA
__________________
__________________
Sandusky CBOC - courier route
Contract Period: Option 3
POP Begin: 10-01-2026
POP End: 09-30-2027
3008
264.00
EA
__________________
__________________
Warren CBOC - courier route
Contract Period: Option 3
POP Begin: 10-01-2026
POP End: 09-30-2027
3009
540.00
EA
__________________
__________________
Youngstown CBOC (dayshift) - courier route
Contract Period: Option 3
POP Begin: 10-01-2026
POP End: 09-30-2027
3010
9.00
EA
__________________
__________________
Youngstown CBOC (evenings) - courier route
Contract Period: Option 3
POP Begin: 10-01-2026
POP End: 09-30-2027
3011
18.00
EA
__________________
__________________
Youngstown CBOC (quantiferon) - courier route
Contract Period: Option 3
POP Begin: 10-01-2026
POP End: 09-30-2027
3012
264.00
EA
__________________
__________________
East Liverpool/Calcutta CBOC - courier route
Contract Period: Option 3
POP Begin: 10-01-2026
POP End: 09-30-2027
3013
264.00
EA
__________________
__________________
Mansfield CBOC - courier route
Contract Period: Option 3
POP Begin: 10-01-2026
POP End: 09-30-2027
3014
264.00
EA
__________________
__________________
Ravenna CBOC - courier route
Contract Period: Option 3
POP Begin: 10-01-2026
POP End: 09-30-2027
3015
264.00
EA
__________________
__________________
New Philadelphia CBOC - courier route
Contract Period: Option 3
POP Begin: 10-01-2026
POP End: 09-30-2027
3016
264.00
EA
__________________
__________________
Lake County CBOC - courier route
Contract Period: Option 3
POP Begin: 10-01-2026
POP End: 09-30-2027
3017
541.00
EA
__________________
__________________
Canton CBOC (dayshift) - courier route
Contract Period: Option 3
POP Begin: 10-01-2026
POP End: 09-30-2027
3018
9.00
EA
__________________
__________________
Canton CBOC (evening) - courier route
Contract Period: Option 3
POP Begin: 10-01-2026
POP End: 09-30-2027
3019
38.00
EA
__________________
__________________
Canton CBOC (quantiferon) - courier route
Contract Period: Option 3
POP Begin: 10-01-2026
POP End: 09-30-2027
3020
1,331.00
EA
__________________
__________________
Parma CBOC (dayshift) - courier route
Contract Period: Option 3
POP Begin: 10-01-2026
POP End: 09-30-2027
3021
9.00
EA
__________________
__________________
Parma CBOC (evening) - courier route
Contract Period: Option 3
POP Begin: 10-01-2026
POP End: 09-30-2027
3022
81.00
EA
__________________
__________________
Parma CBOC (quantiferon) - courier route
Contract Period: Option 3
POP Begin: 10-01-2026
POP End: 09-30-2027
3023
76.00
EA
__________________
__________________
University Hospitals - courier route
Contract Period: Option 3
POP Begin: 10-01-2026
POP End: 09-30-2027
3024
546.00
EA
__________________
__________________
Outpatient Surgery Center - courier route
Contract Period: Option 3
POP Begin: 10-01-2026
POP End: 09-30-2027
3025
263.00
EA
__________________
__________________
Transitional Residency House - courier route
Contract Period: Option 3
POP Begin: 10-01-2026
POP End: 09-30-2027
3026
156.00
EA
__________________
__________________
Midtown Dialysis
Contract Period: Option 3
POP Begin: 10-01-2026
POP End: 09-30-2027
3027
283.00
EA
__________________
__________________
Misc. Cleveland areas - courier route
Contract Period: Option 3
POP Begin: 10-01-2026
POP End: 09-30-2027
4001
644.00
EA
__________________
__________________
American Red Cross - courier route
Contract Period: Option 4
POP Begin: 10-01-2027
POP End: 09-30-2028
4002
543.00
EA
__________________
__________________
Akron CBOC (dayshift) - courier route
Contract Period: Option 4
POP Begin: 10-01-2027
POP End: 09-30-2028
4003
9.00
EA
__________________
__________________
Akron CBOC (evenings) - courier route
Contract Period: Option 4
POP Begin: 10-01-2027
POP End: 09-30-2028
4004
60.00
EA
__________________
__________________
Akron CBOC (quantiferon w/ Canton) - courier route
Contract Period: Option 4
POP Begin: 10-01-2027
POP End: 09-30-2028
4005
2.00
EA
__________________
__________________
Akron CBOC (quantiferon w/o Canton) - courier route
Contract Period: Option 4
POP Begin: 10-01-2027
POP End: 09-30-2028
4006
264.00
EA
__________________
__________________
Lorain CBOC - courier route
Contract Period: Option 4
POP Begin: 10-01-2027
POP End: 09-30-2028
4007
264.00
EA
__________________
__________________
Sandusky CBOC - courier route
Contract Period: Option 4
POP Begin: 10-01-2027
POP End: 09-30-2028
4008
264.00
EA
__________________
__________________
Warren CBOC - courier route
Contract Period: Option 4
POP Begin: 10-01-2027
POP End: 09-30-2028
4009
540.00
EA
__________________
__________________
Youngstown CBOC (dayshift) - courier route
Contract Period: Option 4
POP Begin: 10-01-2027
POP End: 09-30-2028
4010
9.00
EA
__________________
__________________
Youngstown CBOC (evenings) - courier route
Contract Period: Option 4
POP Begin: 10-01-2027
POP End: 09-30-2028
4011
18.00
EA
__________________
__________________
Youngstown CBOC (quantiferon) - courier route
Contract Period: Option 4
POP Begin: 10-01-2027
POP End: 09-30-2028
4012
264.00
EA
__________________
__________________
East Liverpool/Calcutta CBOC - courier route
Contract Period: Option 4
POP Begin: 10-01-2027
POP End: 09-30-2028
4013
264.00
EA
__________________
__________________
Mansfield CBOC - courier route
Contract Period: Option 4
POP Begin: 10-01-2027
POP End: 09-30-2028
4014
264.00
EA
__________________
__________________
Ravenna CBOC - courier route
Contract Period: Option 4
POP Begin: 10-01-2027
POP End: 09-30-2028
4015
264.00
EA
__________________
__________________
New Philadelphia CBOC - courier route
Contract Period: Option 4
POP Begin: 10-01-2027
POP End: 09-30-2028
4016
264.00
EA
__________________
__________________
Lake County CBOC - courier route
Contract Period: Option 4
POP Begin: 10-01-2027
POP End: 09-30-2028
4017
541.00
EA
__________________
__________________
Canton CBOC (dayshift) - courier route
Contract Period: Option 4
POP Begin: 10-01-2027
POP End: 09-30-2028
4018
9.00
EA
__________________
__________________
Canton CBOC (evening) - courier route
Contract Period: Option 4
POP Begin: 10-01-2027
POP End: 09-30-2028
4019
38.00
EA
__________________
__________________
Canton CBOC (quantiferon) - courier route
Contract Period: Option 4
POP Begin: 10-01-2027
POP End: 09-30-2028
4020
1,331.00
EA
__________________
__________________
Parma CBOC (dayshift) - courier route
Contract Period: Option 4
POP Begin: 10-01-2027
POP End: 09-30-2028
4021
9.00
EA
__________________
__________________
Parma CBOC (evening) - courier route
Contract Period: Option 4
POP Begin: 10-01-2027
POP End: 09-30-2028
4022
81.00
EA
__________________
__________________
Parma CBOC (quantiferon) - courier route
Contract Period: Option 4
POP Begin: 10-01-2027
POP End: 09-30-2028
4023
76.00
EA
__________________
__________________
University Hospitals - courier route
Contract Period: Option 4
POP Begin: 10-01-2027
POP End: 09-30-2028
4024
546.00
EA
__________________
__________________
Outpatient Surgery Center - courier route
Contract Period: Option 4
POP Begin: 10-01-2027
POP End: 09-30-2028
4025
263.00
EA
__________________
__________________
Transitional Residency House - courier route
Contract Period: Option 4
POP Begin: 10-01-2027
POP End: 09-30-2028
4026
156.00
EA
__________________
__________________
Midtown Dialysis
Contract Period: Option 4
POP Begin: 10-01-2027
POP End: 09-30-2028
4027
283.00
EA
__________________
__________________
Misc. Cleveland areas - courier route
Contract Period: Option 4
POP Begin: 10-01-2027
POP End: 09-30-2028
GRAND TOTAL
__________________
DESCRIPTION/SPECIFICATION AND WORK STATEMENT
Laboratory Courier Service
GENERAL: The contractor shall provide all necessary labor, materials, supervision, and transportation vehicles to perform and/or provide services herein.
SCOPE OF WORK: The contractor shall pick up and deliver blood, blood components, or specimens within thirty (30) minutes after the initial notification of a STAT emergency from the Contracting Officer s Representative s (COR) designees on a 24-hour basis, seven (7) days per week, and all other blood or component pick-up and deliveries shall be made within two (2) hours of the initial notification from the COR. Specimen/instrument pick-ups from the Community Based Outpatient Clinics (CBOCs) listed herein shall be made according to the schedule listed in the table below, excluding federal holidays (actual and observed). Please see section titled Federal Holidays for more specific information.
The contractor shall also be available to pick-up specimens from the Wade Park Blood Bank to take to the Cleveland Red Cross Reference Lab 24/7/365. They shall also be available to pick-up specimens from the Wade Park Hematology to deliver to University Hospitals or The Cleveland Clinic Foundation 24/7/365. The contractor shall also be available to take blood or components from the Cleveland Red Cross for irradiation, and then return immediately to the Wade Park Blood Bank 24/7/365. Occasionally, the contractor may be asked to pick-up and deliver emergency reagents from Cleveland area hospitals to the Wade Park Hematology Lab 24/7/365.
It shall be mandatory that each driver sign the log sheet at each facility during pickup with his/her name, date and time of pick-up and number of Igloos picked up. It shall be mandatory that each driver sign the log sheet located at Wade Park before dropping off of the Igloos. The information required will be date and time of drop-off, driver, signature and number of igloos from each facility. All incoming igloos will be placed in the area(s) designated by Louis Stokes Cleveland, Pathology & Laboratory Medicine Service personnel. All outgoing igloos in the designated outgoing area must be picked up and returned to each facility. All outgoing igloos that are picked up must be delivered to the appropriate location the following working day.
All courier drivers will be instructed on blood borne pathogens and documentation provided to the contracting officer with price proposal and periodically as laboratory regulations require. Pathology and Laboratory Medicine Service shall be notified as new drivers are added. Drivers are strictly prohibited from opening and unpacking the Igloos.
BLOOD BORNE PATHOGENS: Contractor and the employees provided, pursuant to this contract, shall comply with the effective VAMC Policy (and Occupational Health requirements in accordance with OSHA Blood Borne Pathogens (BBP) Law and the OSHA Tuberculosis Compliance Directive, enforceable under OSHA's General Duty Clause) governing health care workers infected with a blood borne pathogen. If the Contractor obtains information that a health care worker providing care pursuant to this agreement becomes infected with a blood borne pathogen, Contractor will advise the Contracting Officer immediately.
HAZARDOUS CHEMICALS: The contractor may sometimes be required to transport hazardous chemicals in small quantities. All drivers must be trained in DOT transportations of hazardous chemicals in case of spill.
PENALTY FOR DELAYED OR MISSING PICK UP: Any delayed delivery or pick up causing a cancellation of test(s), the re-drawing of the patient's blood specimen(s), and any extra pick-up or deliveries required to deliver the delayed igloo(s) to the location specified, will lead to a deduction from the weekly invoices of $15.00 per item(s) to recover costs associated with this event. Any extra pick up or delivery required to deliver delayed Igloo(s) to the location specified the original delivery fee shall be deducted. Up to five (5) missed pick-ups or serious courier errors leading to adverse patient care (i.e. significant delays) within a rolling 12 month period may lead to termination of this contract for default.
Contractor Employees: The Government reserves the right to restrict contractor employees from performing services under this contract, who violates federal regulations or is identified as a potential threat to the security, safety, health or the operational mission of this facility and its population. Contractor's employees shall not loiter in or around the facility during off duty hours. The removal of such a person shall not relieve the contractor from providing all the required services described herein. Contractor shall wear neat, clean clothing. Employees must be identified by having company logo and/or name attached to their clothing.
Contractor Equipment, Vehicles and Inspection: The VA reserves the right to inspect Contractor's equipment and vehicles and/or require documentation of compliance with contract specifications, and State laws. VA inspections of Contractor facilities shall in no way constitute a warranty by the VA that the Contractor's vehicles and equipment are properly maintained. The VA reserves the right to restrict the Contractor's use of equipment and vehicles which are in need of repair, unclean, unsafe, damaged on the interior or exterior body, and are not in compliance with state law. The restriction of such equipment and vehicles shall not relieve the Contractor from performing in accordance with the strict intent and meaning of the contract without additional cost to the VA. The Contractor shall have a contingency plan if the primary vehicle(s) and driver(s) are unavailable. Minimally, an alternate, reliable vehicle and qualified driver must be able to perform the duties of this contract. The VA reserves the right to have VA personnel, such as Contracting Officer, Contracting Officer's Technical Representative, or their designee, observe and inspect Contractor operations at any time during the term of this contract. Additionally, all vehicles and drivers must be licensed and meet the minimum inspection requirements of the State of Ohio.
HIPAA COMPLIANCE: HIPAA compliance is required. Contractor must adhere to the provisions of Public Law 104-191, Health Insurance Portability and Accountability Act (HIPAA) of 1996 and the National Standards to Protect the Privacy and Security of Protected Health Information (PHI). As required by HIPAA, the Department of Health and Human Services (HHS) has promulgated rules governing the security and use and disclosure of protected health information by covered entities, including the Department of Veterans Affairs (VA). In accordance with HIPAA, the Contractor will be required to enter into a Business Associate Agreement (BAA) with VA.
PERFORMANCE PERIOD:
Base Year: October 1, 2023 September 30, 2024
Option Year 1: October 1, 2024 September 30, 2025
Option Year 2: October 1, 2025 September 30, 2026
Option Year 3: October 1, 2026 September 30, 2027
Option Year 4: October 1, 2027 September 30, 2028
FEDERAL HOLIDAYS: Most times, VA outpatient clinics are closed on federal holidays. Occasionally, a pickup may be needed, and VA will arrange with the courier if/when that occurs.
New Year s Day
Martin Luther King s Birthday
President s Day
Memorial Day
Juneteenth
Independence Day
Labor Day
Columbus Day
Veterans Day
Thanksgiving
Christmas Day
Any other day specifically declared by the President of the United States to be a National Holiday
If a federal holiday falls on a Saturday, the Friday before will be the observed holiday. If a federal holiday falls on a Sunday, the Monday after will be the observed holiday.
INVOICES AND PAYMENT FOR SERVICES: Payment for services rendered by the Contractor under the terms of this contract shall be made monthly in arrears in accordance with FAR 32.9 upon receipt of a properly executed invoice. Contractor shall submit invoices electronically within fifteen (15) calendar days via the Tungsten Portal following the end of the month.
The COR or Program Manager will verify services have been performed and certify invoices for payment within 30 days of receiving an invoice.
Any identified discrepancy(s) in billings shall be cause for extending provisions of this paragraph until such time as the discrepancy or identified problem with the billing invoice has been remedied.
The terms of any prompt payment discounts offered shall be clearly identified on invoices.
The parties agree that the Government due to fluctuating workloads and service requirements may increase or decrease periodically. Accordingly, except for minimum ordering requirements identified elsewhere in the contract, the Government shall only be charged for such services on an as needed basis.
In accordance with FAR clause 52.232-34 all payments by the Government under this contract shall be made by electronically funds transfer (EFT).
Invoices shall contain an itemized listing of the date, time and location of drop-off or pick-up. Invoices should be submitted at least monthly to the VA electronically through the Tungsten System.
QUALITY ASSURANCE:
The Quality Assurance Surveillance Plan (QASP) and its performance will be used to determine Customer Satisfaction scores (CPARS). Customer satisfaction ratings are based on the average score for each category listed in the table below:
Exceptional 4
Very Good 3
Satisfactory 2
Marginal 1
Unsatisfactory 3
Problem records
Manifests
Exercise of Option Period
Works with customer to resolve complaints.
1.2
Substantiated complaints
No unresolved substantiated customer complaints per year
Invoice records
Transport records
Problem records
Manifests
Exercise of Option Period
Delayed pickup and deliveries are minimal.
Schedules
2.1
Timely Pickup and Delivery
90% pickup and delivery within 1 hour of designated times.
Exceptional: 100%
Very Good: 95-99%
Satisfactory: 90-94%
Marginal: 85-89%
Unsatisfactory:
Attachments
| File | Type | Posted |
|---|---|---|
| Attachment 1 36C25023Q0883 LineItems 0003.xlsx | XLSX spreadsheet | |
| 36C25023Q0883 0003.docx | DOCX document | |
| Attachment 3 Questions and Answers.docx | DOCX document | |
| 36C25023Q0883 0002.docx | DOCX document | |
| 36C25023Q0883 0001.docx | DOCX document | |
| 36C25023Q0883.docx | DOCX document | |
| Attachment 2 Limitations on Subcontracting.docx | DOCX document | |
| Attachment 1 36C25023Q0883 LineItems.xlsx | XLSX spreadsheet |
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