36C25023Q0883.docx

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R602--Laboratory Courier Services Federal contract opportunity
Solicitation number
36C25023Q0883
Issued by
Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 10

About this file

This combined synopsis/solicitation from the Department of Veterans Affairs seeks laboratory courier services for specimen and instrument pickups and deliveries between the Louis Stokes Cleveland VA Medical Center and its community-based outpatient clinics. Services are required daily according to the schedule provided, as well as on an emergency STAT basis within 30 minutes of notification. The base period of performance is from October 1, 2023 through September 30, 2024, with four one-year option periods. Quotations are requested for 27 distinct courier routes involving regular pickups from locations including the American Red Cross, various CBOCs, University Hospitals, and other clinics. The solicitation specifies requirements for on-time performance, compliance with regulations including bloodborne pathogens and HIPAA, vehicle and driver standards, and quality assurance criteria. Quotes are due by July 26, 2023.

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Other files attached to R602--Laboratory Courier Services, newest first.
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Attachment 1 36C25023Q0883 LineItems 0003.xlsx XLSX spreadsheet
36C25023Q0883 0003.docx DOCX document
Attachment 3 Questions and Answers.docx DOCX document
36C25023Q0883 0002.docx DOCX document
36C25023Q0883 0001.docx DOCX document
Attachment 2 Limitations on Subcontracting.docx DOCX document
Attachment 1 36C25023Q0883 LineItems.xlsx XLSX spreadsheet

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Text version

Combined Synopsis-Solicitation for Commercial Products and Commercial Services

SUBJECT*
Laboratory Courier Services | New | Start Date: 10/1/23

GENERAL INFORMATION

CONTRACTING OFFICE’S ZIP CODE*
44131
SOLICITATION NUMBER*
36C25023Q0883
RESPONSE DATE/TIME/ZONE
07-26-2023 15:00 EASTERN TIME, NEW YORK, USA
ARCHIVE
60 DAYS AFTER THE RESPONSE DATE
RECOVERY ACT FUNDS
N
SET-ASIDE
SDVOSBC
PRODUCT SERVICE CODE*
R602
NAICS CODE*
492110
CONTRACTING OFFICE ADDRESS
Department of Veterans Affairs

Network Contracting Office (NCO) 10 6150 Oak Tree Blvd., Suite 300

Independence OH 44131

POINT OF CONTACT*

Contracting Officer Christopher A. Callihan christopher.callihan@va.gov 216-447-8300

NA

NA

PLACE OF PERFORMANCE

ADDRESS
Department of Veterans Affairs

Louis Stokes Cleveland VA Medical Center

10701 East Boulevard

Cleveland OH

POSTAL CODE
44106-1702
COUNTRY
USA

ADDITIONAL INFORMATION

AGENCY’S URL
https://www.va.gov/
URL DESCRIPTION
Department of Veterans Affairs
AGENCY CONTACT’S EMAIL ADDRESS
christopher.callihan@va.gov
EMAIL DESCRIPTION
Contracting Officer

Combined Synopsis/Solicitation Notice Combined Synopsis/Solicitation Notice

DESCRIPTION

*= Required Field
Combined Synopsis/Solicitation Notice

Combined Synopsis/Solicitation Notice

Description This is a combined synopsis/solicitation for commercial products and commercial services prepared in accordance with the format in Federal Acquisition Regulation (FAR) subpart 12.6, “Streamlined Procedures for Evaluation and Solicitation for Commercial Products and Commercial Services,” as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested, and a written solicitation document will not be issued.

This solicitation is issued as an RFQ. The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular FAC 2023-04 06/02/2023.

This solicitation is set-aside for Service Disabled Veteran Owned Small Business (SDVOSB).

The associated North American Industrial Classification System (NAICS) code for this procurement is 492110, with a small business size standard of 1500 Employees.

The FSC/PSC is R602.

The 6100 Oak Tree Blvd, Suite 490, Independence OH, 44131 is seeking to purchase courier services to provide specimen pickup/drop off from Louis Stokes VA Medical Center Cleveland (LSVAMCs), LSVAMC’s Community-Based Outpatient Clinics (CBOCs), and LSVAMC’s other clinics on a scheduled and STAT basis.

All interested companies shall provide quotations for the following:

Services

ITEM NUMBER
DESCRIPTION OF SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
644.00
EA
__________________
__________________

American Red Cross - courier route Contract Period: Base POP Begin: 10-01-2023 POP End: 09-30-2024

543.00
EA
__________________
__________________

Akron CBOC (dayshift) - courier route

9.00
EA
__________________
__________________

Akron CBOC (evenings) - courier route

60.00
EA
__________________
__________________

Akron CBOC (quantiferon w/ Canton) - courier route

2.00
EA
__________________
__________________

Akron CBOC (quantiferon w/o Canton) - courier route

264.00
EA
__________________
__________________

Lorain CBOC - courier route

264.00
EA
__________________
__________________

Sandusky CBOC - courier route

264.00
EA
__________________
__________________

Warren CBOC - courier route

540.00
EA
__________________
__________________

Youngstown CBOC (dayshift) - courier route

9.00
EA
__________________
__________________

Youngstown CBOC (evenings) - courier route

18.00
EA
__________________
__________________

Youngstown CBOC (quantiferon) - courier route

264.00
EA
__________________
__________________

East Liverpool/Calcutta CBOC - courier route

264.00
EA
__________________
__________________

Mansfield CBOC - courier route

264.00
EA
__________________
__________________

Ravenna CBOC - courier route

264.00
EA
__________________
__________________

New Philadelphia CBOC - courier route

264.00
EA
__________________
__________________

Lake County CBOC - courier route

541.00
EA
__________________
__________________

Canton CBOC (dayshift) - courier route

9.00
EA
__________________
__________________

Canton CBOC (evening) - courier route

38.00
EA
__________________
__________________

Canton CBOC (quantiferon) - courier route

1,331.00
EA
__________________
__________________

Parma CBOC (dayshift) - courier route

9.00
EA
__________________
__________________

Parma CBOC (evening) - courier route

81.00
EA
__________________
__________________

Parma CBOC (quantiferon) - courier route

76.00
EA
__________________
__________________

University Hospitals - courier route

546.00
EA
__________________
__________________

Outpatient Surgery Center - courier route

263.00
EA
__________________
__________________

Transitional Residency House - courier route

156.00
EA
__________________
__________________

Midtown Dialysis

283.00
EA
__________________
__________________

Misc. Cleveland areas - courier route

644.00
EA
__________________
__________________

American Red Cross - courier route Contract Period: Option 1 POP Begin: 10-01-2024 POP End: 09-30-2025

543.00
EA
__________________
__________________

Akron CBOC (dayshift) - courier route

9.00
EA
__________________
__________________

Akron CBOC (evenings) - courier route

60.00
EA
__________________
__________________

Akron CBOC (quantiferon w/ Canton) - courier route

2.00
EA
__________________
__________________

Akron CBOC (quantiferon w/o Canton) - courier route

264.00
EA
__________________
__________________

Lorain CBOC - courier route

264.00
EA
__________________
__________________

Sandusky CBOC - courier route

264.00
EA
__________________
__________________

Warren CBOC - courier route

540.00
EA
__________________
__________________

Youngstown CBOC (dayshift) - courier route

9.00
EA
__________________
__________________

Youngstown CBOC (evenings) - courier route

18.00
EA
__________________
__________________

Youngstown CBOC (quantiferon) - courier route

264.00
EA
__________________
__________________

East Liverpool/Calcutta CBOC - courier route

264.00
EA
__________________
__________________

Mansfield CBOC - courier route

264.00
EA
__________________
__________________

Ravenna CBOC - courier route

264.00
EA
__________________
__________________

New Philadelphia CBOC - courier route

264.00
EA
__________________
__________________

Lake County CBOC - courier route

541.00
EA
__________________
__________________

Canton CBOC (dayshift) - courier route

9.00
EA
__________________
__________________

Canton CBOC (evening) - courier route

38.00
EA
__________________
__________________

Canton CBOC (quantiferon) - courier route

1,331.00
EA
__________________
__________________

Parma CBOC (dayshift) - courier route

9.00
EA
__________________
__________________

Parma CBOC (evening) - courier route

81.00
EA
__________________
__________________

Parma CBOC (quantiferon) - courier route

76.00
EA
__________________
__________________

University Hospitals - courier route

546.00
EA
__________________
__________________

Outpatient Surgery Center - courier route

263.00
EA
__________________
__________________

Transitional Residency House - courier route

156.00
EA
__________________
__________________

Midtown Dialysis

283.00
EA
__________________
__________________

Misc. Cleveland areas - courier route

644.00
EA
__________________
__________________

American Red Cross - courier route Contract Period: Option 2 POP Begin: 10-01-2025 POP End: 09-30-2026

543.00
EA
__________________
__________________

Akron CBOC (dayshift) - courier route

9.00
EA
__________________
__________________

Akron CBOC (evenings) - courier route

60.00
EA
__________________
__________________

Akron CBOC (quantiferon w/ Canton) - courier route

2.00
EA
__________________
__________________

Akron CBOC (quantiferon w/o Canton) - courier route

264.00
EA
__________________
__________________

Lorain CBOC - courier route

264.00
EA
__________________
__________________

Sandusky CBOC - courier route

264.00
EA
__________________
__________________

Warren CBOC - courier route

540.00
EA
__________________
__________________

Youngstown CBOC (dayshift) - courier route

9.00
EA
__________________
__________________

Youngstown CBOC (evenings) - courier route

18.00
EA
__________________
__________________

Youngstown CBOC (quantiferon) - courier route

264.00
EA
__________________
__________________

East Liverpool/Calcutta CBOC - courier route

264.00
EA
__________________
__________________

Mansfield CBOC - courier route

264.00
EA
__________________
__________________

Ravenna CBOC - courier route

264.00
EA
__________________
__________________

New Philadelphia CBOC - courier route

264.00
EA
__________________
__________________

Lake County CBOC - courier route

541.00
EA
__________________
__________________

Canton CBOC (dayshift) - courier route

9.00
EA
__________________
__________________

Canton CBOC (evening) - courier route

38.00
EA
__________________
__________________

Canton CBOC (quantiferon) - courier route

1,331.00
EA
__________________
__________________

Parma CBOC (dayshift) - courier route

9.00
EA
__________________
__________________

Parma CBOC (evening) - courier route

81.00
EA
__________________
__________________

Parma CBOC (quantiferon) - courier route

76.00
EA
__________________
__________________

University Hospitals - courier route

546.00
EA
__________________
__________________

Outpatient Surgery Center - courier route

263.00
EA
__________________
__________________

Transitional Residency House - courier route

156.00
EA
__________________
__________________

Midtown Dialysis

283.00
EA
__________________
__________________

Misc. Cleveland areas - courier route

644.00
EA
__________________
__________________

American Red Cross - courier route Contract Period: Option 3 POP Begin: 10-01-2026 POP End: 09-30-2027

543.00
EA
__________________
__________________

Akron CBOC (dayshift) - courier route

9.00
EA
__________________
__________________

Akron CBOC (evenings) - courier route

60.00
EA
__________________
__________________

Akron CBOC (quantiferon w/ Canton) - courier route

2.00
EA
__________________
__________________

Akron CBOC (quantiferon w/o Canton) - courier route

264.00
EA
__________________
__________________

Lorain CBOC - courier route

264.00
EA
__________________
__________________

Sandusky CBOC - courier route

264.00
EA
__________________
__________________

Warren CBOC - courier route

540.00
EA
__________________
__________________

Youngstown CBOC (dayshift) - courier route

9.00
EA
__________________
__________________

Youngstown CBOC (evenings) - courier route

18.00
EA
__________________
__________________

Youngstown CBOC (quantiferon) - courier route

264.00
EA
__________________
__________________

East Liverpool/Calcutta CBOC - courier route

264.00
EA
__________________
__________________

Mansfield CBOC - courier route

264.00
EA
__________________
__________________

Ravenna CBOC - courier route

264.00
EA
__________________
__________________

New Philadelphia CBOC - courier route

264.00
EA
__________________
__________________

Lake County CBOC - courier route

541.00
EA
__________________
__________________

Canton CBOC (dayshift) - courier route

9.00
EA
__________________
__________________

Canton CBOC (evening) - courier route

38.00
EA
__________________
__________________

Canton CBOC (quantiferon) - courier route

1,331.00
EA
__________________
__________________

Parma CBOC (dayshift) - courier route

9.00
EA
__________________
__________________

Parma CBOC (evening) - courier route

81.00
EA
__________________
__________________

Parma CBOC (quantiferon) - courier route

76.00
EA
__________________
__________________

University Hospitals - courier route

546.00
EA
__________________
__________________

Outpatient Surgery Center - courier route

263.00
EA
__________________
__________________

Transitional Residency House - courier route

156.00
EA
__________________
__________________

Midtown Dialysis

283.00
EA
__________________
__________________

Misc. Cleveland areas - courier route

644.00
EA
__________________
__________________

American Red Cross - courier route Contract Period: Option 4 POP Begin: 10-01-2027 POP End: 09-30-2028

543.00
EA
__________________
__________________

Akron CBOC (dayshift) - courier route

9.00
EA
__________________
__________________

Akron CBOC (evenings) - courier route

60.00
EA
__________________
__________________

Akron CBOC (quantiferon w/ Canton) - courier route

2.00
EA
__________________
__________________

Akron CBOC (quantiferon w/o Canton) - courier route

264.00
EA
__________________
__________________

Lorain CBOC - courier route

264.00
EA
__________________
__________________

Sandusky CBOC - courier route

264.00
EA
__________________
__________________

Warren CBOC - courier route

540.00
EA
__________________
__________________

Youngstown CBOC (dayshift) - courier route

9.00
EA
__________________
__________________

Youngstown CBOC (evenings) - courier route

18.00
EA
__________________
__________________

Youngstown CBOC (quantiferon) - courier route

264.00
EA
__________________
__________________

East Liverpool/Calcutta CBOC - courier route

264.00
EA
__________________
__________________

Mansfield CBOC - courier route

264.00
EA
__________________
__________________

Ravenna CBOC - courier route

264.00
EA
__________________
__________________

New Philadelphia CBOC - courier route

264.00
EA
__________________
__________________

Lake County CBOC - courier route

541.00
EA
__________________
__________________

Canton CBOC (dayshift) - courier route

9.00
EA
__________________
__________________

Canton CBOC (evening) - courier route

38.00
EA
__________________
__________________

Canton CBOC (quantiferon) - courier route

1,331.00
EA
__________________
__________________

Parma CBOC (dayshift) - courier route

9.00
EA
__________________
__________________

Parma CBOC (evening) - courier route

81.00
EA
__________________
__________________

Parma CBOC (quantiferon) - courier route

76.00
EA
__________________
__________________

University Hospitals - courier route

546.00
EA
__________________
__________________

Outpatient Surgery Center - courier route

263.00
EA
__________________
__________________

Transitional Residency House - courier route

156.00
EA
__________________
__________________

Midtown Dialysis

283.00
EA
__________________
__________________

Misc. Cleveland areas - courier route

GRAND TOTAL
__________________

DESCRIPTION/SPECIFICATION AND WORK STATEMENT

Laboratory Courier Service GENERAL: The contractor shall provide all necessary labor, materials, supervision, and transportation vehicles to perform and/or provide services herein.

SCOPE OF WORK: The contractor shall pick up and deliver blood, blood components, or specimens within thirty (30) minutes after the initial notification of a STAT emergency from the Contracting Officer’s Representative’s (COR) designees on a 24-hour basis, seven (7) days per week, and all other blood or component pick-up and deliveries shall be made within two (2) hours of the initial notification from the COR. Specimen/instrument pick-ups from the Community Based Outpatient Clinics (CBOCs) listed herein shall be made according to the schedule listed in the table below, excluding federal holidays (actual and observed). Please see section titled “Federal Holidays” for more specific information.

The contractor shall also be available to pick-up specimens from the Wade Park Blood Bank to take to the Cleveland Red Cross Reference Lab 24/7/365. They shall also be available to pick-up specimens from the Wade Park Hematology to deliver to University Hospitals or The Cleveland Clinic Foundation 24/7/365. The contractor shall also be available to take blood or components from the Cleveland Red Cross for irradiation, and then return immediately to the Wade Park Blood Bank 24/7/365. Occasionally, the contractor may be asked to pick-up and deliver emergency reagents from Cleveland area hospitals to the Wade Park Hematology Lab 24/7/365.

It shall be mandatory that each driver sign the log sheet at each facility during pickup with his/her name, date and time of pick-up and number of Igloos picked up. It shall be mandatory that each driver sign the log sheet located at Wade Park before dropping off of the Igloos. The information required will be date and time of drop-off, driver, signature and number of igloos from each facility. All incoming igloos will be placed in the area(s) designated by Louis Stokes Cleveland, Pathology & Laboratory Medicine Service personnel. All outgoing igloos in the designated outgoing area must be picked up and returned to each facility. All outgoing igloos that are picked up must be delivered to the appropriate location the following working day.

All courier drivers will be instructed on blood borne pathogens and documentation provided to the contracting officer with price proposal and periodically as laboratory regulations require. Pathology and Laboratory Medicine Service shall be notified as new drivers are added. Drivers are strictly prohibited from opening and unpacking the Igloos.

BLOOD BORNE PATHOGENS: Contractor and the employees provided, pursuant to this contract, shall comply with the effective VAMC Policy (and Occupational Health requirements in accordance with OSHA Blood Borne Pathogens (BBP) Law and the OSHA Tuberculosis Compliance Directive, enforceable under OSHA's General Duty Clause) governing health care workers infected with a blood borne pathogen. If the Contractor obtains information that a health care worker providing care pursuant to this agreement becomes infected with a blood borne pathogen, Contractor will advise the Contracting Officer immediately.

HAZARDOUS CHEMICALS: The contractor may sometimes be required to transport hazardous chemicals in small quantities. All drivers must be trained in DOT transportations of hazardous chemicals in case of spill.

PENALTY FOR DELAYED OR MISSING PICK UP: Any delayed delivery or pick up causing a cancellation of test(s), the re-drawing of the patient's blood specimen(s), and any extra pick-up or deliveries required to deliver the delayed igloo(s) to the location specified, will lead to a deduction from the weekly invoices of $15.00 per item(s) to recover costs associated with this event. Any extra pick up or delivery required to deliver delayed Igloo(s) to the location specified the original delivery fee shall be deducted. Up to five (5) missed pick-ups or serious courier errors leading to adverse patient care (i.e. significant delays) within a rolling 12 month period may lead to termination of this contract for default.

Contractor Employees: The Government reserves the right to restrict contractor employees from performing services under this contract, who violates federal regulations or is identified as a potential threat to the security, safety, health or the operational mission of this facility and its population. Contractor's employees shall not loiter in or around the facility during off duty hours. The removal of such a person shall not relieve the contractor from providing all the required services described herein. Contractor shall wear neat, clean clothing. Employees must be identified by having company logo and/or name attached to their clothing.

Contractor Equipment, Vehicles and Inspection: The VA reserves the right to inspect Contractor's equipment and vehicles and/or require documentation of compliance with contract specifications, and State laws. VA inspections of Contractor facilities shall in no way constitute a warranty by the VA that the Contractor's vehicles and equipment are properly maintained. The VA reserves the right to restrict the Contractor's use of equipment and vehicles which are in need of repair, unclean, unsafe, damaged on the interior or exterior body, and are not in compliance with state law. The restriction of such equipment and vehicles shall not relieve the Contractor from performing in accordance with the strict intent and meaning of the contract without additional cost to the VA. The Contractor shall have a contingency plan if the primary vehicle(s) and driver(s) are unavailable. Minimally, an alternate, reliable vehicle and qualified driver must be able to perform the duties of this contract. The VA reserves the right to have VA personnel, such as Contracting Officer, Contracting Officer's Technical Representative, or their designee, observe and inspect Contractor operations at any time during the term of this contract. Additionally, all vehicles and drivers must be licensed and meet the minimum inspection requirements of the State of Ohio.

HIPAA COMPLIANCE: HIPAA compliance is required. Contractor must adhere to the provisions of Public Law 104-191, Health Insurance Portability and Accountability Act (HIPAA) of 1996 and the National Standards to Protect the Privacy and Security of Protected Health Information (PHI). As required by HIPAA, the Department of Health and Human Services (HHS) has promulgated rules governing the security and use and disclosure of protected health information by covered entities, including the Department of Veterans Affairs (VA). In accordance with HIPAA, the Contractor will be required to enter into a Business Associate Agreement (BAA) with VA.

PERFORMANCE PERIOD:

· Base Year: October 1, 2023 – September 30, 2024

· Option Year 1: October 1, 2024 – September 30, 2025

· Option Year 2: October 1, 2025 – September 30, 2026

· Option Year 3: October 1, 2026 – September 30, 2027

· Option Year 4: October 1, 2027 – September 30, 2028 FEDERAL HOLIDAYS: Most times, VA outpatient clinics are closed on federal holidays. Occasionally, a pickup may be needed, and VA will arrange with the courier if/when that occurs.

1. New Year’s Day

2. Martin Luther King’s Birthday

3. President’s Day

4. Memorial Day

5. Juneteenth

6. Independence Day

7. Labor Day

8. Columbus Day

9. Veterans Day

10. Thanksgiving

11. Christmas Day

12. Any other day specifically declared by the President of the United States to be a National Holiday If a federal holiday falls on a Saturday, the Friday before will be the observed holiday. If a federal holiday falls on a Sunday, the Monday after will be the observed holiday.

INVOICES AND PAYMENT FOR SERVICES: Payment for services rendered by the Contractor under the terms of this contract shall be made monthly in arrears in accordance with FAR 32.9 upon receipt of a properly executed invoice. Contractor shall submit invoices electronically within fifteen (15) calendar days via the Tungsten Portal following the end of the month.

The COR or Program Manager will verify services have been performed and certify invoices for payment within 30 days of receiving an invoice.

a) Any identified discrepancy(s) in billings shall be cause for extending provisions of this paragraph until such time as the discrepancy or identified problem with the billing invoice has been remedied.

b) The terms of any prompt payment discounts offered shall be clearly identified on invoices.

c) The parties agree that the Government due to fluctuating workloads and service requirements may increase or decrease periodically. Accordingly, except for minimum ordering requirements identified elsewhere in the contract, the Government shall only be charged for such services on an as needed basis.

d) In accordance with FAR clause 52.232-34 all payments by the Government under this contract shall be made by electronically funds transfer (EFT).

Invoices shall contain an itemized listing of the date, time and location of drop-off or pick-up. Invoices should be submitted at least monthly to the VA electronically through the Tungsten System.

QUALITY ASSURANCE:

The Quality Assurance Surveillance Plan (QASP) and its performance will be used to determine Customer Satisfaction scores (CPARS). Customer satisfaction ratings are based on the average score for each category listed in the table below:

· Exceptional – 4

· Very Good – 3

· Satisfactory – 2

· Marginal – 1

· Unsatisfactory <1

Standard
Task
ID

(CPARS)

Indicator
Acceptable Quality Level
Method of Surveillance
Incentive

Repeat runs are minimal due to transport issues.

Quality Assurance
1.1
Successful transport
Specimen rejections are minimal due to transport issues. Per Quarter:

· Exceptional: 0

· Very Good: 1

· Satisfactory: 2

· Marginal: 3

· Unsatisfactory: >3

· Problem records

· Manifests Exercise of Option Period

Works with customer to resolve complaints.

1.2
Substantiated complaints
No unresolved substantiated customer complaints per year
· Invoice records

· Transport records

· Problem records

· Manifests Exercise of Option Period

Delayed pickup and deliveries are minimal.
Schedules
2.1
Timely Pickup and Delivery
90% pickup and delivery within 1 hour of designated times.

· Exceptional: 100%

· Very Good: 95-99%

· Satisfactory: 90-94%

· Marginal: 85-89%

· Unsatisfactory: <85%

· Troubleshooting records

· Manifests Exercise of Option Period

Invoices are submitted monthly.
Cost Control
3.1
Invoice Accountability
100% Invoices received through Tungsten
· Invoice records
Exercise of Option Period

Invoices are itemized by the service received.

3.2
Invoice Verification
80% Invoices contain all necessary information for proper processing.

· Excellent: 95-100%

· Very Good: 90-94%

· Satisfactory: 85-89%

· Marginal: 80-84%

· Unsatisfactory: <80%

· Invoice records
Exercise of Option Period
Standard
Task
ID

(CPARS)

Indicator
Acceptable Quality Level
· Method of Surveillance
Incentive
Conducts timely follow-up on complaints.
Management
4.1
Complaint Handling
90% Complaint follow-up within 48 hours of initial complaint or within agreed upon timeframe.

· Exceptional: 100%

· Very Good: 95-99%

· Satisfactory: 90-94%

· Marginal: 85-89%

· Unsatisfactory: <85%

· Invoice records

· Transport records

· Problem records Exercise of Option Period

Ensures couriers are adequately trained.
Regulatory
6.1
Training Records
100% courier biohazard and specimen transport training is up to date.
· Training records
Exercise of Option Period

List of Addresses and Locations:

University Hospitals — 11100 Euclid Ave 5th Floor Bishop Building, Cleveland, Ohio 44106 The American Red Cross - 3747 Euclid Ave, Cleveland, Ohio 44115 Akron CBOC - 55 West Waterloo Road, Akron, Ohio 44319 Lorain CBOC – 5275 Abbe Road North, Sheffield Village, Ohio 44035 Sandusky CBOC – 1912 Hayes Avenue, Sandusky, Ohio 44870 Warren CBOC -1460 Tod Avenue NW, Warren, Ohio 44485 Youngstown CBOC - 1815 Belmont Avenue Youngstown, Ohio 44504 East Liverpool/Calcutta CBOC -15655 State Route 170 Suite A, Calcutta, Ohio 43920 Mansfield CBOC -1025 South Trimble Road, Mansfield, Ohio 44906 Ravenna CBOC - 6751 North Chestnut Street, Ravenna, Ohio 44266 New Philadelphia CBOC - 1260 Monroe Avenue, Suite 1A, New Philadelphia, Ohio 44663 Lake County CBOC – 35000 Kaiser Court, Willoughby, Ohio 44094 Canton CBOC - 733 Market Avenue South, Canton, Ohio 44702 Parma CBOC - 8787 Brookpark Road, Parma, Ohio 44129 Outpatient Surgery Center - 8901 Superior Avenue, Cleveland, Ohio 44106 Midtown Dialysis Center - 7000 Euclid Ave., Cleveland, Ohio 44103 Transitional Residency (TR) House - 9401 Lorain Avenue, Cleveland, OH 44102 Cleveland Clinic 9410 Carnegie L15 Building Room L1-147 Cleveland, Oh 44106 Center for Human Genetics Laboratory W.O. Walker Center, 6th Floor 10524 Euclid Avenue Cleveland, Ohio 44106 University Hospital Core Laboratory Bishop Building 5th Floor 11100 Euclid Ave. Cleveland, Oh 44106

The contract period of performance is 10/1/2023-09/30/2024 Base year plus four option years through 09/30/2029.

Place of Performance/Place of Delivery

Address:
Varied see Statement of Work

The full text of FAR provisions or clauses may be accessed electronically at http://acquisition.gov/comp/far/index.html.

The following solicitation provisions apply to this acquisition:

1. FAR 52.212-1, “Instructions to Offerors–Commercial Products and Commercial Services”

2. FAR 52.212-3, “Offerors Representations and Certifications–Commercial Products and Commercial Services”

Offerors must complete annual representations and certifications electronically via the System for Award Management (SAM) website located at https://www.sam.gov/portal in accordance with FAR 52.212-3, “Offerors Representations and Certifications–Commercial Products and Commercial Services.” If paragraph (j) of the provision is applicable, a written submission is required.

The following contract clauses apply to this acquisition:

· FAR 52.212-4, “Contract Terms and Conditions–Commercial Products and Commercial Services” [DEC 2022] ADDENDUM to FAR 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES Clauses that are incorporated by reference (by Citation Number, Title, and Date), have the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available.

The following clauses are incorporated into 52.212-4 as an addendum to this contract:

VAAR 852.201-70Contracting Officer’s Representative (DEC 2022)
VAAR 852.203-70COMMERCIAL ADVERTISINGMAY 2018
VAAR 852.219-73VA Notice to Total Set-Aside for Certified Service-Disabled Veteran-Owned Small Businesses (JAN 2023) (DEVIATION)

852.219-75 VA Notice of Limitations on Subcontracting - Certificate of Compliance for Services and Construction (JAN 2023) (DEVIATION)

VAAR 852.223-71Safety and Health (SEP 2019)
VAAR 852.228-71Indemnification and Insurance (MAR 2018)

VAAR 852.232–72, Electronic Submission of Payment Requests

VAAR 852.242-71Administrative Contracting Officer (OCT 2020)
FAR 52.252-2CLAUSES INCORPORATED BY REFERENCE (FEB 1998)
FAR 52.203-16Preventing Personal Conflicts of Interest (JUN 2020)
FAR 52.203-17CONTRACTOR EMPLOYEE WHISTLEBLOWER RIGHTS AND REQUIREMENTTO INFORM EMPLOYEES OF WHISTLEBLOWER RIGHTS(APR 2014)
FAR 52.204-4PRINTED OR COPIED DOUBLE-SIDED ON POSTCONSUMER FIBERCONTENT PAPER(MAY 2011)
FAR 52.204-13SYSTEM FOR AWARD MANAGEMENT MAINTENANCE (OCT 2018)
FAR 52.204-18COMMERCIAL AND GOVERNMENT ENTITY CODE MAINTENANCE
(JUL 2016)
FAR 52.217-8Option to Extend Services (NOV 1999)
FAR 52.217-9Option to Extend the Term of the Contract (MAR 2000)
FAR 52.232-18Availability of Funds (APR 1984)
FAR 52.232-19Availability of Funds for the Next Fiscal Year (APR 1984)
FAR 52.232-40PROVIDING ACCELERATED PAYMENTS TO SMALL BUSINESSSUBCONTRACTORS(DEC 2013)

· FAR 52.212-5, “Contract Terms and Conditions Required to Implement Statutes or Executive Orders – Commercial Products and Commercial Services” (JUN 2023)

The following subparagraphs of FAR 52.212-5 are applicable:

[52.203-6, 52.204-10, 52.204-14, 52.204-27, 52.209-6, 52.209-9, 52.219-6, 52.219-8, 52.219-9, 52.219-14, 52.219-16, 52.219-27, 52.219-28 52.222-3, 52.222-19, 52.222-21, 52.222-26, 52.222-35, 52.222-36, 52.222-37, 52.222-40, 52.222-50, 52.223-18, 52.225-1, 52.224-3, 52.225-13, 52.232-33, 52.239-1, 52.242-5, 52.222-42, 52.222-43, 52.222-55, and 52.222-62.]

All quoters shall submit the following:

A completed Attachment 1 36C25023Q0883 Line Items, Adequate documentation detailing the capabilities of the offeror to meet the requirements of the Statement of Work, and a complete 852.219-75 - Attachment 2 Limitations on Subcontracting

All quotes shall be submitted electronically via email to Christopher A. Callihan @ Christopher.callihan@va.gov.

Award will be based upon a comparative evaluation of quotes in accordance with the Simplified Acquisition Procedures of FAR 13. Comparative evaluation is the side by side pairwise comparison of quotes based on factors resulting in a Contracting Officer decision for the quote most favorable to the Government.

Options will be evaluated at time of award.

The following are the decision factors:

Technical – Adequate documentation detailing the capabilities of the offeror to meet the requirements of the Statement of Work, Past Performance - Utilizing CPARS, and price.

The award will be made to the response most advantageous to the Government.

Responses should contain your best terms, conditions.

ADDENDUM to FAR 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2021) Provisions that are incorporated by reference (by Citation Number, Title, and Date), have the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. The version of FAR 52.212-1 in the addendum is tailored for Simplified Acquisition Procedures and supersedes the current version of FAR 52.212-1 contained in the FAR.

The following provision is incorporated into 52.212-1 as an addendum to this solicitation:

52.212-1 Instructions to Offerors – Commercial Products and Commercial Services (Nov 2021)

(a) North American Industry Classification System (NAICS) code and small business size standard. The NAICS code(s) and small business size standard(s) for this acquisition appear elsewhere in the Request for Quote (RFQ). However, the small business size standard for a concern that submits a quote, other than on a construction or service acquisition, but proposes to furnish an end item that it did not itself manufacture, process, or produce is 500 employees if the acquisition—

1. Is set aside for small business and has a value above the simplified acquisition threshold; or

1. Uses the HUBZone price evaluation preference regardless of dollar value, unless the quoter waives the price evaluation preference; or

1. Is an 8(a), HUBZone, service-disabled veteran-owned, economically disadvantaged women-owned, or women-owned small business set-aside or sole-source award regardless of dollar value.

(b) Submission of Quotes. Submit signed and dated quotes to the office specified in this Request for Quote (RFQ) at or before the exact time specified. Quotes may be submitted on letterhead stationery, or as otherwise specified in the RFQ. As a minimum, quotes must show—

(1) The solicitation number;

(2) The time specified in the solicitation for receipt of quotations;

(3) The name, address, and telephone number of the quoter;

1. A technical description of the items being quoted in sufficient detail to evaluate compliance with the requirements in the solicitation. This may include product literature, or other documents, if necessary;

(5) Terms of any express warranty;

(6) Price and any discount terms;

(7) "Remit to" address, if different than mailing address;

(8) A completed copy of the representations and certifications at Federal Acquisition Regulation (FAR) 52.212-3 (see FAR 52.212-3(b) for those representations and certifications that the quoter shall complete electronically);

(9) Acknowledgment Request for Quotation amendments;

(10) Past performance will not be considered in simplified acquisition procurements.

(11) Quote should include a statement specifying the extent of agreement with all terms, conditions, and provisions included in the solicitation. Quotes that fail to furnish required representations and certifications, information requested in (1) to (9), and accept the terms and conditions of the solicitation may be excluded from consideration.

(c) Period for acceptance of Quotes. The quoter agrees to hold the prices in its quote firm for 90 calendar days from the date specified for receipt of quotes, unless another time period is specified in an addendum to the solicitation.

(d) Product samples. When required by the solicitation, product samples shall be submitted at or prior to the time specified for receipt of quotes. Unless otherwise specified in this solicitation, these samples shall be submitted at no expense to the Government, and returned at the sender’s request and expense, unless they are destroyed during testing.

(e) Multiple Quotes. Quoters are encouraged to submit multiple quotes presenting alternative line items (provided that the alternative line items are consistent with FAR subpart 4.10), or alternative commercial products or commercial services for satisfying the requirements of this solicitation. Each quote submitted will be evaluated separately.

(f) Late submissions, revisions, and withdrawals of quotes.

(1) Quoters are responsible for submitting quotes so as to reach the Government office designated in the solicitation by the time specified in the solicitation. If no time is specified in the solicitation, the time for receipt is 4:30 p.m., local time, for the designated Government office on the date that quotes are due.

(2) Any quotation received at the Government office designated in the solicitation after the exact time specified for receipt of quotes is "late" and may not be considered unless it is received before purchase order issuance and the Contracting Officer (CO) determines that accepting the late quotation would not unduly delay the acquisition.

(3) If an emergency or unanticipated event interrupts normal Government processes so that quotations cannot be received at the Government office designated for receipt of quotes by the exact time specified in the solicitation, and urgent Government requirements preclude a notice of an extension of the closing date, the time specified for receipt of quotes will be deemed to be extended to the same time of day specified in the solicitation on the first work day on which normal Government processes resume.

(g) Issuance of Purchase Order. The Government may issue a purchase order to one or more quoters as identified in the Request for Quote (RFQ). Therefore, the quoter’s initial quote should contain the best terms from a price and technical standpoint. However, the Government may reject any or all quotes if such action is in the public’s best interest. The Contracting Officer (CO) may issue a purchase order to other than the quoter with the lowest priced quotation.

(h) Multiple awards. The Government may issue a purchase order for any item or group of items of a quotation, unless the quoter qualifies the quotation by specific limitations. Unless otherwise provided in the Schedule, quotations may not be submitted for quantities less than those specified. The Government reserves the right to issue a purchase order for a quantity less than the quantity quoted, at the unit prices quoted, unless the quoter specifies otherwise in the quotation.

(1) Availability of requirements documents cited in the solicitation.

(i) The GSA Index of Federal Specifications, Standards and Commercial Item Descriptions, FPMR Part 101-29, and copies of specifications, standards, and commercial item descriptions cited in this solicitation may be obtained for a fee by submitting a request to- GSA Federal Supply Service Specifications Section Suite 8100 470 East L’Enfant Plaza, SW Washington, DC 20407 Telephone (202) 619-8925, Facsimile (202) 619-8978.

(ii) If the General Services Administration, Department of Agriculture, or Department of Veterans Affairs issued this solicitation, a single copy of specifications, standards, and commercial item descriptions cited in this solicitation may be obtained free of charge by submitting a request to the addressee in paragraph (i)(1)(i) of this provision. Additional copies will be issued for a fee.

(2) Most unclassified Defense specifications and standards may be downloaded from the following ASSIST websites:

(i) ASSIST ( https://assist.dla.mil/online/start/).

(ii) Quick Search ( http://quicksearch.dla.mil/).

(3) Documents not available from ASSIST may be ordered from the Department of Defense Single Stock Point (DoDSSP) by-

(i) Using the ASSIST Shopping Wizard ( https://assist.dla.mil/wizard/index.cfm);

(ii) Phoning the DoDSSP Customer Service Desk (215) 697-2179, Mon-Fri, 0730 to 1600 EST; or

(iii) Ordering from DoDSSP, Building 4, Section D, 700 Robbins Avenue, Philadelphia, PA 19111-5094, Telephone (215) 697-2667/2179, Facsimile (215) 697-1462.

(4) Nongovernment (voluntary) standards must be obtained from the organization responsible for their preparation, publication, or maintenance.

(j) Unique entity identifier (UEI). Applies to all quotes that exceed the micro-purchase threshold, and quotes at or below the micro-purchase threshold if the solicitation requires the contractor to be registered in the System for Award Management (SAM).) The quoter must enter, in the block with its name and address on the cover page of its quote, the annotation "Unique Entity Identifier" followed by the unique entity identifier that identifies the quoters name and address. The quoter also must enter its Electronic Funds Transfer (EFT) indicator, if applicable. The EFT indicator is a four-character suffix to the UEI. The suffix is assigned at the discretion of the quoter to establish additional SAM records for identifying alternative EFT accounts (see FAR subpart 32.11) for the same entity. If the quoter does not have a UEI, it should contact the entity designated at www.sam.gov for UEI establishment directly to obtain one. The quoter should indicate that it is a quoter for a Government contract when contacting the entity designated at www.sam.gov for establishing the UEI.

(k) [Reserved]

(l) Requests for information. The CO will not notify unsuccessful quoters that responded to this Request for Quotation (RFQ). However, quoters may request information on purchase order(s) resulting from this solicitation with the CO.

(End of Provision)

The following provisions are incorporated into 52.212-1 as an addendum to this solicitation:

52.252-1 Solicitation Provisions Incorporated by Reference (FEB 1998)

· 52.204-7, System for Award Management (OCT 2018)

· 52.204-16, Commercial and Government Entity Code Reporting (AUG 2020)

· 52.209-7, Information Regarding Responsibility Matters (OCT 2018)

· 52.233-2, Service of Protest (SEPT 2006)

· 852.233-70, Protest Content/Alternative Dispute Resolution (OCT 2018)

· 852.233-71, Alternate Protest Procedure (Oct 2018) To facilitate the award process, all quotes must include a statement regarding the terms and conditions herein as follows:

"The terms and conditions in the solicitation are acceptable to be included in the award document without modification, deletion, or addition."

OR

"The terms and conditions in the solicitation are acceptable to be included in the award document with the exception, deletion, or addition of the following:"

Quoters shall list exception(s) and rationale for the exception(s), if any.

Submission of your response shall be received not later than 07/26/2022 1500 Eastern Time at christopher.callihan@va.gov

Late submissions shall be treated in accordance with the solicitation provision at FAR 52.212-1(f).

Any questions or concerns regarding this solicitation should be forwarded in writing via e-mail to the Point of Contact listed below.

Point of Contact Christopher A. Callihan Contract Specialist Network Contract Office (NCO) 10 Office: 216-447-8300 x49579 Email: christopher.callihan@va.gov

See attached document: Attachment 1 36C25023Q0883 LineItems.

See attached document: Attachment 2 Limitations on Subcontracting.

Effective Date: 03/15/2023 Revision: 01

File details come from the government source that posted it. Updated .