Patient Point Or Equal Digital Signage

The Department of Veterans Affairs Veterans Health Administration, Veterans Integrated Service Network 21, seeks quotes for a customizable digital signage communication platform for its Northern California Healthcare System, with proposals due May 26, 2026. The procurement is 100% SDVOSB set-aside, restricting competition to Service-Disabled Veteran-Owned Small Businesses.

Place of performance spans Mather, California (main campus) and 13 Community-Based Outpatient Clinics throughout Northern California and the East Bay. The requirement calls for approximately 60 digital screens sized 50–65 inches with 1920 x 1080 resolution, specified as PatientPoint or equal, including electronic media players, Wi-Fi or cellular connectivity, content management software, professional installation, maintenance, warranty coverage, and training. The contractor must provide stand-alone connectivity service, dedicated customer support with 12-hour content update response times, troubleshooting and repair within 3–5 business days, quarterly training webinars, and capability to move and reinstall screens up to 10 times annually at no additional cost. The contractor bears responsibility for all labor, materials, power cabling, and disposal of existing equipment. No site visits are available. NAICS code is 541519 (Other Computer Related Services); size standard is 150 employees. The contract period is one base year (June 1, 2026 through May 31, 2027) plus four one-year options extending through May 31, 2031. Amendment 0001 extended the quote submission deadline to May 26, 2026, and incorporated FAR 52.222-90 addressing DEI discrimination. Amendment 0002, issued May 18, provided answers to 32 submitted questions with no additional questions accepted. Questions must be submitted by May 12. Evaluation factors include technical compliance with specifications, delivery timeline, and price. The requirement is exempt from Service Contract Labor Standards. No incumbent is named; PatientPoint was previously used but that contract has lapsed.