Pathology Analyzers Maintenance

The Defense Health Agency is seeking qualified contractors to provide preventive maintenance, repair, calibration, and service support for two Ortho Vision pathology analyzers (serial numbers 50003174 and 50003175) located at Landstuhl Regional Medical Center in Germany. The Request for Quote was issued on March 13, 2026, with responses due by March 20, 2026, at 12:00 PM local time. Key contract requirements include establishing a continuous work reception system during normal business hours with English-language telephonic support, responding to service calls within one business day, completing unscheduled repairs within five working days of notification with repairs finished within two working days of technician arrival, and maintaining 90% compliance with repair timelines and 95% compliance with documentation standards. Service technicians must have a minimum of two years of equipment-specific experience and manufacturer training, and all replacement parts must be certified new parts matching original specifications. Award will be made on a firm fixed-price basis to the technically acceptable quoter offering the lowest price, with evaluation based on eight technical subfactors including preventive maintenance protocols, NFPA 99 safety standards compliance, parts replacement procedures, technician qualifications, software updates, certified parts availability, manufacturer modification capabilities, and 48-hour repair turnaround achievement.

This solicitation is set aside exclusively for Women-Owned Small Businesses (WOSB), with the NAICS code 811210 (Electronic and Precision Equipment Repair and Maintenance) and a small business size standard of 150 employees. The contract is structured with a one-year base period running from April 1, 2026, through March 31, 2027, followed by three optional one-year renewal periods, and will be awarded on an "all or none" basis with only a single purchase order issued to the successful contractor. No incumbent contractor is identified in the solicitation documents. All work will be performed at Landstuhl Regional Medical Center in Building 3711 in Germany, requiring contractors to comply with German law, EU electrical equipment directives, security protocols including background checks, and antiterrorism/force protection requirements for overseas operations. Quoters must be registered in the System for Award Management (SAM) and submit electronic quotes to the identified contracting personnel.