Neptune ProCare Services

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 15 has issued an Intent to Sole Source Notice for Neptune ProCare Services under solicitation number 36C25525Q0524. This Special Notice indicates the VA's intention to award a sole source contract to Stryker Instruments for maintenance and repair services of Neptune waste management systems at the St. Louis VA Medical Center - John Cochran Division. The procurement falls under NAICS code 811210 for Electronic and Precision Equipment Repair and Maintenance Services with a size standard of $34.0 million. The contract opportunity is posted without any set-aside designation and represents a civilian agency procurement. The notice was published on July 31, 2025, with a response deadline of August 7, 2025.

The sole source justification is based on the proprietary nature of the Neptune ProCare waste management systems, specifically the Neptune 2 Docker 2PM Prevent ProCare and Neptune 3 Rover 2PM Prevent ProCare +SEM systems, which can only be serviced by specially trained and certified technicians from the Original Equipment Manufacturer. The contract will encompass comprehensive maintenance services including preventative and corrective maintenance, OEM parts, labor, travel, materials, equipment, tools, supervision, and all incidentals required for full-service maintenance. Interested parties may submit capabilities statements via email to amanda.williams16@va.gov by the August 7, 2025 deadline at 12:00 PM Central Time. However, the government retains sole discretion to determine whether to compete the proposed contract, and eligibility is effectively limited to contractors who can demonstrate the specialized capabilities required to service this proprietary medical waste management equipment. The procurement is being executed by Network Contracting Office 15 in Leavenworth, Kansas, in support of VISN 15 facilities.