Naval Facilities Engineering Systems Command (NAVFAC) Marianas, Guam Mobile Wireless/Cellular Devices and Services

The Naval Facilities Engineering Systems Command (NAVFAC) Marianas is seeking to procure mobile wireless and cellular devices and services to support mission-critical communications across the Indo-Pacific region, including Guam, the Commonwealth of the Northern Mariana Islands, the Federated States of Micronesia, Palau, and Yap. The contractor must supply full-featured smartphones, basic cellular devices, and internet hotspots with accompanying voice, data, and SMS service plans, including both CONUS and global roaming capabilities. Key requirements include delivery of in-stock devices within two business days, processing service changes within three business days, maintaining 24/7 customer service availability, achieving 95% on-time device delivery, ensuring 100% invoice timeliness with no more than 5% line-item errors, and limiting widespread service outages to no more than two per quarter. All devices must be new, Trade Agreements Act compliant, carrier-unlocked, and compatible with Government Mobile Device Management systems. Evaluation will consider technical support plans, service coverage plans, service management plans, pricing proposals, invoicing and financial systems compliance, and past performance documentation equally, with no single factor receiving greater weight. The Request for Information deadline is March 23, 2026 at 6:00 p.m. Chamorro Standard Time, and proposals must be submitted by March 27, 2026 at 6:00 p.m. Chamorro Standard Time via email to the Contract Specialist and Contracting Officer.

This solicitation is designated as a Total Small Business Set-Aside under FAR 19.5, restricted to vendors with no more than 1,500 employees under NAICS Code 517112 (Wireless Telecommunications Carriers except Satellite). The incumbent service provider is Docomo Pacific Inc., currently providing service under Blanket Purchase Agreement N4019221A4000. The contract structure includes a one-year base period (April 22, 2026 through April 21, 2027) with two optional one-year renewal periods extending through April 21, 2029, awarded as a firm-fixed price agreement. The base period inventory includes 58 specific devices requiring service, consisting of iPad Pro tablets, iPhone models, MiFi hotspots, and basic cellular devices, with annual service requirements spanning voice, data, SMS, and hotspot services across multiple geographic areas. Performance will take place in Santa Rita-Sumai, Guam (96915), with the contractor responsible for providing all necessary resources, labor, management, and equipment to support personnel operating in diverse environments from local office settings to remote field locations and supporting international travel.